Reviews of Hotel Mirabeau 3 stars

Bellagio is perfect place Everything I like very much

The 🌅 everhting

Breakfast was good, the pool is also great, and the staff ran by Flora and her team are super friendly, very helpful, they give you tips on how to spend your time and get around, they are very friendly and nice with kids, the pool is very clean and nic. They have really nice views from the breakfast terrace and you can really enjoy a nice coffee in the morning from there.

no wifi signal in the rooms I had to go close to the lobby and when travelling from abroad wifi in room really helps

I stayed at Hotel Mirabeau during my trip to Lake Como and it couldn’t have been lovelier. The place has a kind of cozy atmosphere where you instantly feel welcome. The terrace was beautiful and the staff were extremely friendly, helpful, and genuinely caring, which made my stay feel even more personal. If you’re looking for a stay that feels like home, with charm and a beautiful setting, this is it! 🫶

No remarks

Noisy traffic and nothing worked

Food was awful and no access to a beach or anything elsewhere

Lovely views and owners were very nice

Very dated. No wifi, no coffee or tea making facilities, bathroom door didn’t close, shower didn’t drain properly and bed was too short. It also cost €40 for a taxi to Bellagio so unless you had a car you were stuck.

The views are incredible. Everyone is friendly.

Softer pillows

The view of the lake and the incredibly friendly staff who were really helpful

It was a bit cold as it was snowing outside. The WiFY didn’t always work in my room.

Food and family atmosphere.

Uncomfortable bed

Flora and Flavio are superb hosts! It's always a pleasure to visit Mirabeau. The view is stunning. The hotel is vintage. Yes, it's old, but that's the beauty of it. It holds history and memories of good people, good ocnversations and good vibes! Absolutely recommend!

Nothing is bad. This place is original!

View

Bed

The room was absolutely INFESTED with bed bugs and the manager had no idea how to handle it. We were there for only a few hours but my wife and I watched tv in bed with the light on for no more than 1.5 hours and still managed to get bitten 15 times between us I can only imagine how awful it could have been if we had actually stayed a night there with the light off. They were crawling on the curtain and the wall so who knows where else they were. We told the manager and he just offered to take the curtain down and spray the room and expected us to still stay there! They couldn't offer us another room as they were full but the room must have had an infestation for weeks to get to that level. We had to leave at midnight and find somewhere to wrap our luggage in plastic as you can't stay in a room with bed bugs. We then had to pay 3 times the cost of the room for another hotel at such short notice and also clean and dry all of our clothes on a high heat the next day just to try and not bring them back home. I understand that these things can happen so asked the hotel to refund us for the hotel we had to use at short notice or at least to refund the room rate for this hotel but they refused to refund anything. Later when we complained to booking.com, they told us that the property had claimed these were not bed bugs but "black ladybugs". We have photos and video evidence that clearly shows otherwise. The bed bug infestation should have been picked up by any cleaner and it had clearly been going for many weeks given the level of infestation. The way this was handled by management including the lies and refusal to even refund us for the night was unacceptable and I would never recommend staying here.

Beautiful views from the room of the mountains.

Without car hire this is not good location. Buses are not reliable and charge from.hotel to centre of Bellagio is €70! No local information is provided in bedrooms. Rooms are very dated. Only one plug socket that took my adapter. Bed uncomfortable, no kettle, WiFi not great. Restaurant service is very slow and waiting time to be served drinks is very long, they do not permit you to go to bar yourself. Slow to respond to emails before arrival. Breakfast charge increased after booking too. Would not stay here again.

Price parking

Difficulty finding it

Beautiful view

Need a fan or air conditioner in room please especially in the hot summer months

amazing view

Nothing

Lack of cleanliness, need of paying tourist tax (£6 for 2 ppl) by cash only, everywhere else payable by card. Looks better on pictures than in reality, don't fall for swimming pool.

The room was clean, nice balcony with chairs and a view - no air conditioner (A/C), though.

While the restaurant offer in the evening was decent and pizza was great, the breakfast was an atrocious experience. It was so unbearable that we simply walked out 5 minutes later, without touching our food. The whole dining room was a mess (it was about 9:30AM). Two of us were barely able to find a table, or better - some seats around the bigger tables that were not crammed with leftover food apparently eaten partially by some previous guests. Upon ordering some scrambled eggs and some bread, a man who didn't even look much like a waiter or staff (but was apparently in some role there) brought us two plates with small chunks of cold scrambled eggs and dropped two kaiser rolls from some plastic bag he brought with him....that was the moment we simply decided that this breakfast 'experience' doesn't have to bother us any further. We drove to the center of Belaggio and had a proper breakfast, with proper service.

Hospitality

Every room hasn't balcony

The location, the breakfast, the very friendly staff.

No air conditioning so we had to keep the windows open so there was almost constant road noise with some motorcycles being quite loud keeping us awake.