Reviews of Hotel Mioni Royal San 4 stars
Piazzale Stazione 10, 35036 Montegrotto Terme, Italy
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly and organised taxi and also went out of there way to assist in anything
Bar could be open a little earlier in the evenings
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLovely looking hotel in a good location, opposite a great restaurant and the train station. Comfort room was very nice, luckily got the front middle facing room! Large car park with lots of spaces. Spa was included due to time of year, which was small but very quiet & peaceful. Great poolside bar/restaurant. Hotel & rooms very clean, and staff very helpful.
I thought the overall cleanness of the outdoor & indoor pools were a little poor. The indoor main pool was not pleasant to stay inside due to smell. WIFI did not work great on laptop.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe room was clean and big enough, with a small balcony. SPA was lovely, with hot rooms, a steam room and a great swimming pool. We also loved a bistro, the food and wine were excellent, and Karlo was a great help. Despite some unusual aspects, our overall impression is that it's a nice hotel.
We had sevaral issues, 1. the cards were not working and we had to go to reception twice to reprogram them; 2. the other night there was a loud noise in the room and we had to move to another room; 3. we stuck in the lift once, literally between floors and called for assistance. In all cases, the problem was solved, but nobody apologised, as if it was ok. Towels are free in the spa, but you need to get a card to access them. The weirdest thing is swimming caps; they force you to wear them.
Dear Guest, Thank you for taking the time to share your experience in such detail. We're delighted you appreciated the cleanliness and comfort of your room, our spa, and the quality of service offered at the Bistrot. We sincerely apologize for the inconvenience you experienced during your stay. Although the issues have been resolved, we understand how much more attention we could have received. Regarding access to the spa and the mandatory use of a swim cap, we follow safety and hygiene regulations, but we understand that some procedures may be unusual or inconvenient for those unfamiliar with them. We hope that, despite everything, your stay left you with a positive memory, and we hope to welcome you back to offer you a smoother and more fully satisfying experience. Best regards, The Management
Dear Guest, Thank you for taking the time to share your experience in such detail. We're delighted you appreciated the cleanliness and comfort of your room, our spa, and the quality of service offered at the Bistrot. We sincerely apolo… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewI loved the pools, the jacuzzi and the great breakfast! I chose the hotel because it is very close to the station so it is super convenient.
All good!
Dear Guest, Thank you for your kind comment! We're happy you enjoyed our pools, jacuzzi, and breakfast—three elements we pay special attention to to offer a truly relaxing experience. We're also pleased you found our location convenient: it's one of our strengths for those who want to get around easily. We hope to welcome you back very soon! Best regards, The Management
Dear Guest, Thank you for your kind comment! We're happy you enjoyed our pools, jacuzzi, and breakfast—three elements we pay special attention to to offer a truly relaxing experience. We're also pleased you found our location conve… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewPool and Spa are amazing, location is great, highly recommended the hotel.
Surprised that complimentary water is not offered and i was asked to drink tap water, although i got bottles later from outside, but these are very minor things which should be taken care. Seconldy, shower area in bathroom is super small.
Dear Guest, Thank you for sharing your experience and your comments. We are pleased that you had a pleasant stay and that you recommend our hotel. We carefully note your comments regarding the availability of water, which you could find in the minibar and at the three bars within the hotel. Regarding the shower, if you had asked to change to a different room, subject to availability, we would not hesitate to do so. We hope to welcome you again to offer you an even more complete experience. Best regards, The Management
Dear Guest, Thank you for sharing your experience and your comments. We are pleased that you had a pleasant stay and that you recommend our hotel. We carefully note your comments regarding the availability of water, which you could find in … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewBeds are to hard. So are pillows
Dear Luke, Thank you for sharing your opinion. We're sorry to hear that you found the beds and pillows too firm for your comfort. We understand how important a good night's sleep is, but we must also point out that the mattresses and pillows in our rooms are regularly renewed. We hope to welcome you back again and offer you a more comfortable stay. Best regards, The Management
Dear Luke, Thank you for sharing your opinion. We're sorry to hear that you found the beds and pillows too firm for your comfort. We understand how important a good night's sleep is, but we must also point out that the mattresses … Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewWarm water from the pool. Pool and spa are great. Location near train station, nice parking for car. Staff is great
Good food but schedules for eating are strict. From certain hours you can’t have food at all at the hotel. Breakfast was ok. Sound from other rooms was crazy loud, specially in the morning.
Dear Guest, since there is a lot of traffic in the hotel, meal times must be firm. In any case, if you wanted a meal at a different time, you could ask directly at the reception or you could go to the bistrot 2.0, the restaurant-snackeria directly on the edge of the pools. As for the noise in the rooms, it varies from day to day depending on the departures. Goodbye!
Dear Guest, since there is a lot of traffic in the hotel, meal times must be firm. In any case, if you wanted a meal at a different time, you could ask directly at the reception or you could go to the bistrot 2.0, the restaurant-snackeria d… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLocation
Dated bathroom
Dear Guest, thank you for your contribution. Once a year we take over some rooms to fix the structure, including bathrooms. So come back to visit us, next time you will find something new. Goodbye!
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewDear Mattia, thank you so much for your nice review. The effect of relaxation and sense of well-being are exactly what guests expect from a similar vacation, and if everything is then seasoned with courtesy and kindness, you return home with the desire to almost leave again! We hope to see you again soon.
Dear Mattia, thank you so much for your nice review. The effect of relaxation and sense of well-being are exactly what guests expect from a similar vacation, and if everything is then seasoned with courtesy and kindness, you return home wit… Show more
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewNice touch to offer guests pre dinner aperitivo
Very poor Check in system, the longest i have ever experienced, it took a lot of our time. Same for check out. 3 staff at reception and still long waits.
Dear Manuela, thank you for your compliments. Unfortunately in high season during Saturdays and Sundays, when the hotel is full, it often happens that people arrive or depart at more or less the same times. If we add up the daily pool entries then the entry or exit time can be a little longer. Furthermore, our front office staff are all very knowledgeable and professional. In any case, we also thank you for your comments. Until we meet again!
Dear Manuela, thank you for your compliments. Unfortunately in high season during Saturdays and Sundays, when the hotel is full, it often happens that people arrive or depart at more or less the same times. If we add up the daily pool entri… Show more
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 July 2024 · Stayed in July 2024
Verified reviewAmazing location: the high speed trains stop just outside of the hotel. It's 45 minutes to Venice and 15 minutes to Padova. The hotel has great amenities, especially the thermal pools and the spa. Even during peak tourist season (mid-July, although we were here on work week days) the hotel was not overcrowded and had a calm atmosphere. Highly recommend staying here, it was an amazing experience at an unbeatable price.
Dear Guest, you don't know how much we enjoy reading your superlative considerations. We thank you for what you write and hope to see you again soon.
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewI liked that the bus stop and train station was just outside the hotel.
I didn't like the people next door, arguing, slamming doors and had no respect for anyone else.
Dear Guest, unfortunately people are often disrespectful, even towards the staff. We are sorry for your inconvenience. Next time, do not hesitate to call for assistance from the reception or management. We greet you and look forward to seeing you soon.
Dear Guest, unfortunately people are often disrespectful, even towards the staff. We are sorry for your inconvenience. Next time, do not hesitate to call for assistance from the reception or management. We greet you and look forward to seei… Show more
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewIt was a nice hotel in a cute little town with plenty of parking. It was across the street from train station which gave access to Venice and Padua.
The reception staff in general were rude and arrogant However the pool and restaurant staff were very pleasant! The pool was too warm for summer heat.
Dear Guest, our swimming pools are thermal, perhaps you didn't like them for the temperature which however in this period is lower than in the winter period. We are also sorry if you did not find empathy with the reception staff. Courtesy towards the customer must be the first rule of this job. Thank you in any case for choosing us.
Dear Guest, our swimming pools are thermal, perhaps you didn't like them for the temperature which however in this period is lower than in the winter period. We are also sorry if you did not find empathy with the reception staff. Courte… Show more
Reviewed: 10 July 2024 · Stayed in June 2024
Verified reviewI enjoyed the staying at this hotel
All is fine
Dear Anna, we thank you for the good impression regarding your stay at our hotel. Your compliments make us proud of our work. See you soon.
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewFriendly staff, spacious comfortable room, great breakfast, good dinner, (excellent house wine) very pleasant lunch at poolside bistro. The spa staff (providing towels) were particularly pleasant. The location close to the station was very useful for us. Also had a very interesting chat with hotel manager.
Didn’t like the constant pop music played, even outside around the pool. It was irritating and not restful. The town of Montegrotto feels neglected with many shops and hotels closed.
Dear Guest, the music we keep as background music in the swimming pools and bistros is usually soft and relaxing. We're sorry you didn't like it but we thank you in any case for your comments. Hoping for your return, we send you our best reguards!
Dear Guest, the music we keep as background music in the swimming pools and bistros is usually soft and relaxing. We're sorry you didn't like it but we thank you in any case for your comments. Hoping for your return, we send you our… Show more
Reviewed: 5 July 2024 · Stayed in June 2024
Verified reviewReviewed: 17 June 2024 · Stayed in June 2024
Verified reviewNewly renovated and very friendly, good bfast and nice thermal pool
Nothing
Dear Shannon, we are proud of your beautiful impressions regarding your stay at the Abano and Montegrotto's thermae.We thank you and look forward to seeing you soon.
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewThe parking + Roomsize
The rooms are equipped minimally, the breakfast lacks vegetables, you can't take food not even bread freely a bit stingy.
Dear Yosef, all our rooms have the necessary equipment to qualify as belonging to a 4 star hotel but thank you for your comments on the buffet. If you come back to visit us, remind us of the vegetables and bread. See you soon!
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 13 June 2024 · Stayed in June 2024
Verified reviewWarm pools -34C water temp. Welcoming staff We had the half board, the food was just amazing every single day a different set of starter, first course, second course desert as well as a welcome buffet often full of seafood: prawns, octopus, fish and variety of veg.
There is no direct access to the hotel from the parking, you need to walk around the hotel which is a bit tricky at first, so we got lost and couldn’t find the reception. Do not enter from the pool area.
Dear Marcel, from the car park at the reception you have to go around the hotel to get to the front office but we thank you anyway for the comments and also for the compliments. See you soon.