Reviews of Hotel Lanzillotta 4 stars
Piazza Ferdinando IV, 30, 70011 Alberobello, Italy

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewWhat a lovely hotel. Right in the center of Alberobello. Close to everything!!!! I arrived early by 12pm but they not just checked me in but upgraded me as well. A lovely cute little room with a private balcony overlooking the street. Simply loved it. Also their staff is exceptional. She helped me figure out my bus journey to matera going to the extent to print it out before she left work. I also had dinner at their lovely restaurant. Would definitely recommend it. Food was yum!!! They have a really good breakfast spread as well. Very easy to reach from the bus/train station incase that's how you are coming to Alberobello. I left with a huge smile on my face. Would highly recommend this hotel.
NA
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery nice bedroom, very clean ! Perfect location in the centre . Breakfast was delicious ,homemade cakes❤️
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staffs there were very friendly and helpful. The room is very clean and comfortable. The location is very perfect, right at the center of the town.
Not so much to complain!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location, the free breakfast, friendly staff, AC fridge, hot water and slippers. Internet was good.
There is no kettle the breakfast is typical but it’s free. The coffee machine was not great. There’s a balcony, but you can’t really hang out because the sun strikes you. There’s no cover. It’s noisy out. It is a busy area. You can’t hang out either because your neighbor is too close for comfort. The room is tiny, but it’s OK for one person or two small people. The TV didn’t work well.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBasic accommodation for a 4 star, however, there will be a renovation of the infrastructure. Very clean which is a must.
Breakfast! Old croissants, not enough fruits, no savoury option besides a small container of scramble eggs not well presented. I was expecting much more from a 4 star hotel in Italy.
Dear Mrs Raffaella,we would like to thank you for reviewing your experience at our hotel, but we are sorry to hear that you did not enjoy the breakfast. For years, our sweet and savoury buffet has been designed to satisfy Italian and international guests with traditional family sweets. In any case, we would be delighted to welcome you back to our hotel. Best regards. Francesco Lanzillotta.
Dear Mrs Raffaella,we would like to thank you for reviewing your experience at our hotel, but we are sorry to hear that you did not enjoy the breakfast. For years, our sweet and savoury buffet has been designed to satisfy Italian and inter… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewI really liked the value for money, the facilities that i had and the free breakfast were such good value for the price I paid. The staff were lovely, especially the lady who helped me print out my transport tickets multiple times haha🤣. The location was really great as well, right near everything but also out of the way so it was quiet. The foyer was spacious and light with some comfy sofas to sit and chill. My room was perfect just for me to come in and out of, as well as having my own balcony and fridge! Thanks so much for my stay, I would come again for sure!
I have to say, i don't really have any faults or things that i didn't like! It was great and perfect for me.
Dear Mr. Edward, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewExcellent location, the staff at the reception was super nice both at check-in and check-out. The breakfast was simple and good.
The room was a little small, but you get what you pay for and it was totally enough for one night to see the city
Dear Mr. Israel Skuri, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewWarm and welcoming. Excellent location. Good breakfast
Dear Mr. Martyn, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewLocation and staff Fantastic
All good
Dear Mr. Don, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewAmazing staff, so kind and lovely !! They even organised a breakfast bag for me as I had to leave early in the morning and would miss the breakfast
Nothing
Dear Mrs Gina, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewExcellent breakfast with huge variety including excellent scrambled eggs & lots more. Very friendly and very helpful English speaking staff who welcome you greatly and willing to help or support clients at all times, whatever the matter. Reception opens 24 hours - day & night. Good restaurant. Good location. Very clean hotel.
Dear Mr. Jonathan, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewstaff were very welcoming, they upgraded us to a larger room with a door to the rooftop.
nothing.
Dear Mrs. Julie, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe staff was very friendly. The breakfast buffet was good-sized. The location was close to the trulli areas.
The room was quite small.
Dear Mr. Robert, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewLocation was perfect! Otherwise a pretty ordinary hotel.
Dear Mrs Jan, thank you for choosing our hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards, Francesco Lanzillotta.
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewPerfect hotel, the room was clean, the breakfast was amazing, the staff was really nice. Thank you! Clearly 10/10. I can really recommend.
Please do something with the internet connection - even now when the hotel is almost empty - the wifi is really slow.
Dear Jan, thank you for choosing our Hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards. Francesco Lanzillotta.
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewThe hotel’s location was perfect, and the staff were incredibly friendly and helpful. One staff member at breakfast stood out—his kindness and positive energy made our mornings so much better.
The sofa bed in our room was uncomfortable, especially on the second night when the mattress sagged in the middle
Dear Jan, thank you for choosing our Hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards. Francesco Lanzillotta.
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewThat was a very good stay and in fact reached all my expectations .
Dear Peter, thank you for choosing our Hotel and reviewing your experience with us. We hope to see you again as our beloved guest. Kind regards. Francesco Lanzillotta.