Reviews of Messner Palace 4 stars
Dorsoduro 216, Dorsoduro, 30123 Venice, Italy
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Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewLocation is beautiful but the hotel facility makes some of customers crying to be moved somewhere else 😅
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBaggage store was the corridor. Room had discoloured carpet, badly cleaned bathroom, slat broken on bed. 3rd bed was a very poor quality sofa bed and yet we booked for 3 adults. Wardrobe broken.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewGood location and great receptionist who is always upbeat when she sees you.🌞🌞🌞
I wish I could have stayed longer.😊😊😊
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewNot much, the place is not as advertised, it is in need of TLC, and updating. The staff were not helpful, but are clearly accustomed to complaints from guests. The air conditioner was not on, (we had 3 rooms) and the excuse was that aircons in Venice have not been switched on yet. The room was full of mosquitoes, and other bugs.
The staff were not helpful at all. The onsite restaurant sneaks in a cover charge of E3.50 per person, the food was mediocre. We were told that we would get a 20% discount, but with the cover charge, the discount all but disappeared.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe room was exactly as on pictures, clean, coffee and tea station is on place. Daily cleaning and towels change. mosquito repellents available on reception - but we did not use them. Some paint chips in the bathroom - but with water around it was expected. Location is perfect - not the center, but for 2 EUR you can get short trip on gondola to San Marco if you do not want to walk.
Wi-Fi is disappearing sometimes. You should wait some time for hot water to appear (I guess they have boiler and water in pipes getting cold).
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewHotel is in an excellent location a short walk to the Basilica Salute and the vaparetto stop. Also easy to get to from airport connecting at Piazza Roma and vaporetto line 1 a beautiful boat ride. Hotel was small and traditional style with a good restaurant sitting by a quiet canal. Perfect
Would have liked a fridge in the room.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewRestaurant on the premises. Staff was very helpful.
No other restaurants on that side of the island.
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewThere wasn't any fitness centre despite it being advertised on the facilities list.
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewGood location but that’s about all
We had no hot water for 3 nights due to this we moved hotels
Reviewed: 3 November 2024 · Stayed in August 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified review👌
👌
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewGreat selection of food and beverages for breakfast, the venue location:interior and outside. The helpful, attentive staff. Lovely ambience and overall experience.
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 10 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewReviewed: 3 July 2024 · Stayed in July 2024
Verified reviewReviewed: 9 June 2024 · Stayed in June 2024
Verified reviewRoom service people were very friendly and the rooms were cleaned well each day
They didn't tell me there was a 20% discount on meals, it was in the fine print, but didn't give me the discount and didn't ask for it. I saw it later on the paper work when it was too late. Hotel front desk wasn't very helpful with anything. Restaurant staff was just ok.
Reviewed: 13 May 2024 · Stayed in April 2024
Verified reviewLocation
Dirty, small room, old plumbing, old renovations.
Reviewed: 9 May 2024 · Stayed in May 2024
Verified reviewSmell of mold.
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewNice and cozy hotel with a goid alication
All was fine
Reviewed: 17 April 2024 · Stayed in April 2024
Verified reviewIt was clean, the bed was super comfortable, the location is full of charm and history ...overall a wonderful place to stay while in Venice. Loved the view from our window into the courtyard, spring is in full bloom. And even though it's early in the season , the weather was very hot... and the a/c worked.. yay