Needs some blind in living area, sofa beds for kids were really uncomfortable. No wine glasses and general table and chairs very shabby. Space could be used better. Great potential to be better

Location, size, AC and lift

Stayed in August 2025

If we ould have the option of breakfast at the property, that could be super

Location was fantastic!

Stayed in August 2025

Great location.

Stayed in August 2025

Being opposite the cleaners cupboard as it was a little noisy in the mornings

Location was excellent and the property was clean

Stayed in July 2025

Front rooms noisy overnight

Great location for the main attractions and restaurants

Stayed in August 2025

Nothing

Spacious room, excellent location.

Stayed in July 2025

We had 2 rooms. 3 ended up staying in the Presidential suite which was well furnished and amazing with lots of space. 2 stayed next door to a standard room that had a moldy smelling bathroom. Could not switch rooms as they were booked solid. Stayed only for only for one night so we dealt with it but worth mentioning.

Amazing location! Super close to the Duomo. Easy walk to everywhere you want to be. You would think it would be noisy as close you are to many restaurants and tourists, but was surprisingly peaceful. Staff was most helpful, got us checked-in early as 1 of 2 rooms was available sooner. You can see the Duomo from one of the windows of each room.

Stayed in July 2025

Nothing it was everything we needed.

Excellent location, very clean, pleasant staff.

Stayed in August 2025

Lack of natural light in apartment as in roof Not enough plates/cups (only enough for 1 each) No serving dishes etc Parking - bringing the car here is a bit crazy. The car park suggested is tiny and fitting our 4x4 through the doors was tight. Driving to car park is difficult as google maps sends you through the crowds and across the front of the Duomo!! Avoid this as you’ll be surrounded by thousands of tourists and look very out of place!! However owner of car park was very welcoming and helpful.

Size of apartment and having separate rooms Air con effective in heat wave Location right next to Duomo so we could pop back and get out of the heat for a while during day. Very building and interval stairs were beautiful Modern/clean furnishings Staff were lovely

Stayed in August 2025

Elevator sometimes tricky to use.

Close the piazza Doumo. Walkable and quiet. We had a nice room. We love the painting on the ceiling. A little taste of the renaissance vibe. I love the espresso machine.

Stayed in August 2025

Couldn’t really fault anything

Amazing location

Stayed in August 2025

The water pressure in the shower.

The Location was second to none,the staff where lovely and the Apartment was spacious and clean ,everything we wanted, the only small thing I would change if I could would be the water pressure in the shower,but it wouldn't put me of staying here again. 10 out of 10.♥️

Stayed in August 2025

Brilliant hotel in the heart of Florence. Super easy access to rooms and luggage storage available prior to check in. Cannot recommend highly enough. The rooms are lovely and the staff are very helpful.

Stayed in August 2025

Bathroom sink area was small not much room for toiletries. Also hair conditioner would have been nice.

Loved the breakfast voucher and food was amazing

Stayed in August 2025

Perfect location, in the middle of everything. Very clean. Staff very friendly and helpful.

Stayed in August 2025

The central location was the deciding factor. Practical room layout and enough storage space.

Stayed in July 2025

The property was perfectly located for all attractions and restaurants,

Stayed in July 2025

Assigned room was on an in-between floor. Had to take lift/elevator to second floor then carry three big luggages down a flight of stairs.

Stone’s throw away from the main square. Central train station is a 10 minute walk away. Extremely convenient. Free storage before check-in. Spacious room, big bath towels. Gentleman at front desk is very helpful and friendly.

Stayed in July 2025

Staff could be a bit friendlier.

Fantastic position, clean and comfortable.

Stayed in June 2025

The room was smaller than expected

The location was amazing

Stayed in July 2025

Great location, helpful staff, very clean and great facilities

Stayed in June 2025

I have just one very minor suggestion: the TV aerial in one of the rooms wasn’t working. But honestly, that didn’t take away from the experience at all.

Our stay at this apartment in Florence was absolutely fantastic. The location was incredible—right in the heart of the city and close to everything. The facilities were amazing, and the apartment offered a surprising amount of space, which is rare in a city known for compact accommodation. It was perfect for families, comfortable, and thoughtfully set up.

Stayed in July 2025

Nothing we didn’t like - just a standard hotel, has what you need but is basic.

Good location - right in the hustle and bustle. Easy to walk to everything. Good communication by staff and easily accessible accomodation. Clean and quite a decent sized space.

Stayed in July 2025

Nothing

The location was amazing. The staff was so helpful. Clean hotel.

Stayed in July 2025