There is nothing I didnt like about the property.

Perfect location. Everything was near. Very clean as well. A lot of facilities in the house!

Stayed in September 2025

The stairs are very narrow and dangerous.

The location.

Stayed in July 2025

Great location. Very well-equipped and nicely decorated flat. We particularly appreciated the welcome pack in the kitchen - dishwasher tablets, washing up liquid, oil sachets, coffee, tea-bags and the like.

Stayed in May 2025

Everything was actually very nice. the ONLY very minor problem was waiting 20 minutes for door access. A very nice bottle of wine was presented for the minor inconvience. There was some remodelling in the apartment below but the noise did not interfere with our visit, as we were gone most of the day. Steep narrow stairs. Had to be careful.

Loved the location. Surrounded by plenty of histoical buildings, Churches and museums within easy walking distance. The People were so very nice, very kind and tolerant of my bad Itialian ;). The apartment was clean and everything we needed was there. We could have used a washing machine but made out ok. The bed was comfortable and there was plenty of room. Very safe place. We never worried about security. Coffee provided was nice too!

Stayed in February 2025

There have no elevator and apartment was on the second floor. Not suitable for the group with 28" inch luggages. Sofa bed just litter too soft ,

The apartment was clean and comfortable. Location is super great and in the central of Florence. Full equipped with kitchen equipment.

Stayed in October 2024

Online check-in was a pain in the ass and took to much time for me, could be more efficient

Stayed in August 2024

Location and cleanliness was fantastic

Stayed in July 2024

The mattress on the sofa- bed was very soft and not very comfortable. In order to get in you have to climb a narrow staircase on the 2nd floor. I can understand that is typical for the area but it was difficult to climp with the luggage of 23kg.

The location was unbeatable . The apartment was really beautiful, located in an old typical building of Florence. Brand new renovation ,comfortable bathroom .

Stayed in August 2024

Neighborhood was young/loud at night, master bed was like sleeping on a wood table, steep stairs and no elevator.

Great location, air conditioning worked great, comfortable apartment

Stayed in July 2024

Steep narrow stairs, too soft/dipping sofa bed, noisy street in the night, hear walking people on apartment upstairs, my son woke up scared with steps sound of somebody walking in the apartment above.

Good location, prompt customer care response, customer care considerate and very helpful, clean apartment.

Stayed in April 2024

Bed was rather firm, sofa bed was actually more comfortable

Location

Stayed in January 2024

at check in, when I was calling to the host, it was not clear what s/he was saying, either in Italian or English. I asked neighbor for assistance.

Very nice apartment, perfect location, calm, clean, cozy. Very nice staff. We would like to return

Stayed in January 2024

Not always well working flushing system in the toilet.

Great location, in the city center. Very clean & good accommodated apartament. Fluence contract with the customer service.

Stayed in October 2023

Although located on a fairly small street it was incredibly noisy throughout the night on the street side. Adequately furnished but lacking in tea towels, kitchen paper and toilet paper. No washing machine even though plenty of space for one. This would be very useful for visitors.

Great location within short walking distance to historical sites.

Stayed in August 2023

The beds were not comfortable for us (neither sofa bed nor bedroom)

Beautiful apartment, nicely decorated, top location.

Stayed in August 2023

The bed in the bedroom was not great - it is rock hard and actually two twins pushed together. I don’t think it would cost much to get a decent mattress. And I would caution anyone with mobility issues as the stairs up to the flat are pretty precipitous. We were absolutely fine, even with our 3 year old. But I wouldn’t recommend it for anyone with mobility issues or those unable to lug their heavy luggage up steep, narrow stairs.

Amazing location, everything is easily walkable. The apartment was just the right size for our family of 3. Had everything we needed, including AC that worked well in the crazy heat. Check in was smooth, though impersonal. Check out was at 10am and a cleaner showed up right on the dot which was a little uncomfortable as we were still unloading luggage.

Stayed in July 2023

Noisy neighbors upstairs (there was a lot of noise late in the evening) and it was difficult to sleep on one out of three nights. Also the pillows are very thin and flat, would be good to have a couple different options.

Great location, comfortable apartment and the host waa easily contactable and helpful. It was easy to explore the city centre and we enjoyed our stay.

Stayed in June 2023

no wifi, password was wrong… no one from stuff even not replied on my messages. bed was terrible… absolutely not comfortable

location, nice design

Stayed in October 2022

Beautiful apartment! Perfect location for all the wonderful places in Florence!

Stayed in August 2022

Sadly, though the apartment looks great, it wasn't very comfortable. The sofa was dreadful (cushions sliding out as soon as you sat on them). The bed was hard as a rock, the pillows were lumpy. My partner was calling her pillow a sack of potatoes. Though the shower was nice and hot, the fixture doesn't allow for you to actually stand under it (as it tilts down towards the wall) so you have to hold the shower head in your hand to wash. Finally, the noise was incredible. I don't know if people who live in the building were purposefully banging around because they don't like it being rented out, but there was door slamming, banging, and loud noises at every hour of the night. I'm open to staying in places with some noise (I don't mind an earplug) but this was crazy. If you managed to get to sleep, you were jolted awake every hour. Especially farcical when the rules of the apartment state that quiet hours are between 10PM and 8AM.

The location was absolutely fabulous. On the door step of the Santa Croce church. We spent a lot of time in the Piazza and wandering around the neighbourhood. It was easy to walk anywhere from here, and felt very safe. Well equipped kitchen with enough dishwasher tablets to last the stay! Good chairs and a convenient table (we played cards on a night, so that was nice). Good looking apartment with a consistently hot shower. Very good curtains so it's still dark in the morning even though the sun is shining outside.

Stayed in November 2024

The bed was the most uncomfortable one I have ever used. The pillows were as flat as pancakes. We were only supplied with one bath towel each to use for our entire 12 night stay. The cleaners obviously never hoover under furniture, is was very dusty.

The location was good. The amount of space in the apartment was good.

Stayed in May 2023

The shower was not good at all - it needs a handy man to look at it. It barely stays up. The power went off one morning and there was no way reach staff, even when going through their emergency line. Apparently it happens all the time - not great when you have a family with a baby with no power or hot water.

Lovely apartment in a lovely location.

Stayed in April 2023

The shower did not work properly. It had no pressure, and People could see from outside of the window. I think.

The location and the apartment

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025