8.5

Reviews of Best Western Madison Hotel 4 stars

Via Privata Leopoldo Gasparotto 8, Stazione Centrale, 20124 Milan, Italy

  • Anthony

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review
  • Soma

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
  • Uttarakumar

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
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  • Giorgia

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Alina

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and had everything I needed.

    The breakfast could be improved.

  • Kelsie

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Nathalie

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Bed very uncomfortable

  • Jamie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Mara

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Location!! Breakfast spread

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  • Sarah

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Great location to the train station and metro, basic but comfortable room.

    A little bit noisy from other guests.

  • Nidaa

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Near the Centrale , train stations

    The receptionist was very rude especially one female with eye classes Was sooooo rude She should be not allowed to be in that position Another male same like her Whenever asking questions as we are new not allowed to be continued and closing the conversation Asking to bring tea backs to the room as they didn’t add during the room cleaning The answer was no we will not bring you, come down and take also in a rude way If the way was different, it is no problem to come down and take the things that we want But the way of communication was 👎🏻 Really I met many receptionist in yearly vacations, but I did face the same thing like Distressing 🥲

  • Ruth

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Location. A 3 minute walk from the train station.

    Nothing

    Property response:

    thanks

    Best Western Madison Hotel
    20 August 2025
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  • Sora

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Sandra

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 6 August 2025 · Stayed in August 2025

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  • Rosa

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Comfiest bed like a cloud! Pasta was yum!

  • F

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Perfect location next to the main train station. Quiet location. Staff was very friendly and efficient.

    Nothing.

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  • Michail

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Derek

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Easy access to main station, good breakfast and secure access to room

    Only bed and breakfast available and not a great area near hotel for evening meals

  • Richard

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Everything.

    Nothing.

    Property response:

    thanks

    Best Western Madison Hotel
    20 August 2025
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  • 7.0 Good
    Bereket

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The comfort and also most of the times the food

    It was compact and small and the value was too much

    Property response:

    grazie

    Best Western Madison Hotel
    17 July 2025
  • Luis

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Joan

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    It's very convenient as it's close to the central train station, which is why we booked it,. The room was clean & beds were comfortable, plus the bathroom was good. The room was a good size (& liked the large closet to store our luggage). The staff was friendly.

    Family rooms are on the ground floor & ours (12) faced what looked like a garage/construction site, so we didn't want to open the windows (dirt & safety), nor did we want to open the curtains (privacy), so it felt like a windowless room, which was unfortunate. However, we only needed the room to sleep in for one night so it was OK. Wouldn't have wanted to stay in that room longer. Ask for a room on a higher floor.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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