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  5. Reviews of MADAMA GUEST HOUSE

Reviews of MADAMA GUEST HOUSE

20 Via Fiume 1 piano, Santa Maria Novella, 50123 Florence, Italy

#438 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 252 B&B reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 22 August 2025

    9.0
    Total value for money. Excellent location and service
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing stands out.

    Staff was incredible! Very nice and helping.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Everything good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    TV not working, wall need to renovate in some places

    Good location, huge size of room, stay with extra small bed

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Charming guest house with everything you need.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not many PowerPoints. Had to boil the kettle on the ground.

    It was everything you want in a guest house. Lovely welcome, house smelt wonderful with beautiful essences in the hall and room. The hallway and room were very carefully decorated in an elegant theme. We had the flamingo room. Just lovely. Delicious Tea also provided to cap it all off. The lift was also very helpful.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Good budget spot, super close to the station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    One little thing that was not great was that the room was smelling of cigarettes, which I understand was probably the previous guest's fault, but they could've handled that in some way.

    It was a good experience, the hostel is really close to the station, the room has all you need, and the staff is supportive. It was also a good budget choice!

    Stayed in July 2025

  • Reviewed: 30 June 2025

    7.0
    The hotel served its purpose for our visit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Noisy air conditioning and shower not very good

    Location was fine. Room was a bit outdated and shower cubicle very small and not very good. Breakfast was fine.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Very comfortable!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The paiting on the room are a bit strange.

    Everyone at the Hotel was very helpful, we parked our car there which was much more convenient than using the surrounding parkings which where much more expensive. The room was ok, the bed was very comfortobale and the air conditioning made no sound at all.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Great for one night!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little dated and basic

    Great location near to station

    Stayed in June 2025

  • Reviewed: 11 June 2025

    7.0
    Pleasant stay in Florence.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The shower unit leaks a lot of water on to the floor - this needs attention, since we did not get a change of towels.

    It is important to be more clear to guests that breakfast is not included in the price. Staff in reception were pleasant and helpful, much appreciated.

    Stayed in April 2025

  • Reviewed: 11 June 2025

    9.0
    Overall, had a very good stay, not a lot of road noise or noise from other rooms.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The shower was very small. A large person would have difficulty making use of it.

    Breakfast was good, better than continental but not quite full blown American breakfast. Plenty to choose from and the coffee service was fantastic. The location relative to the train station was perfect for us and also very local to all attractions.

    Stayed in May 2025

  • Reviewed: 10 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    all good.

    large clean and nicely decorated. location was perfect, Just a five minute walk from the main station.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Tutto ok

    Stayed in March 2025

  • Reviewed: 18 May 2025

    8.0
    Madama Stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom was small and tight. But, they quickly fixed the sink that wasn't draining properly. There was no conditioner or body wash but they did provide shampoo for a small shower stall. We are tall people so found the shower stall tight too.

    We enjoyed the selection for breakfast. It was excellent. The room was comfortable and we had plenty of room for our belongings. Towels were provided daily even though not requested and they also made our bed. The location was fantastic as we were 4 minutes walk from the train station. We had a short walk to all attractions and slept well after days of sight seeing.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Vis a vis the building is a building with a very loudly slamming metal gate. There is an office or school in it because the gate was constantly moving and slamming. It was somewhat acute with the balcony open. If you don't plan to sit in the room for a long time during the day and start your tour in the morning it will be ok. If you like naps during the day it may be a bit disturbing.

    Very nice designer room decor. The room was very spacious with a very comfortable bed and all the basic amenities. The neighborhood is quiet despite the proximity to the train station.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice room for two people. Keep.my.luggage and delivered to.my room when I.came.back.to. very close.to Santa.Maria M. Station... walking distance to al.hot.places. .

    Stayed in May 2025

  • Reviewed: 26 April 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I really love the location of the hotel because it’s nearby to the tourist spots and we’re really satisfied to the comfort of our room. I will back in here

    Stayed in April 2025

  • Reviewed: 5 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location.

    Stayed in April 2025

  • Reviewed: 22 March 2025

    8.0
    Comfortable stay, welcoming staff
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Private bathroom outside room.

    Very nice guest house, clean and comfortable room.

    Stayed in March 2025

  • Reviewed: 9 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is located in a building where there are multiple hotels or BnBs . There is staff of mail hotel which will help you will the check in but after that for any other query no one is really there to help you . Our room’s AC was not working and nobody addressed it for our entire stay. Also for everything you have to go down to reception of the main hotel , they do not bring anything to your room

    The rooms are clean, really spacious, location is nice

    Stayed in March 2025

  • Reviewed: 18 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too much noise from the street refrigirator is broken

    Stayed in February 2025

  • Reviewed: 9 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the train station and without noise in comparison with other places we stayed at. The room looks good.

    Stayed in February 2025

  • Reviewed: 8 February 2025

    9.0
    pretty good for its price
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    everything was ok, but if I had to nitpick, shower water pressure was weak. wasnt an issue for me but might be for others

    pretty comfortable. staff was very friendly and gave us good advice. the bathroom was decent. we got everything we booked and it was good for its value

    Stayed in February 2025

  • Reviewed: 29 January 2025

    9.0
    Fantastic location, good budget accommodation
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We loved the location, it was only a few minutes walk from the main train station, close to the city, safe to walk around at night. Good size apartment and bathroom, large balcony with views of other apartments, breakfast buffet was basic but good, elevator/lift from reception area to our room (not from outside to reception, be prepared to lift suitcases up some stairs)

    Stayed in December 2024

  • Reviewed: 22 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was cold and full of mosquitoes. I killed more then ten mosquitos in two days and all my family was suffered from their bites. I would expect that the room was disinfected by a mosquito repellent before our arrival and some maeasures were taken for the windows (like insect meshes). The noise isolation from the street was very poor and all single vehicle passing may awake you.

    The location and wideness of the room is very fine. Staff is helpful.

    Stayed in January 2025

  • Reviewed: 27 December 2024

    7.0
    It was an average stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in December 2024

Showing 1 – 25

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