Reviews of MAD Bed & Breakfast
via del Ponticello, 49, 90134 Palermo, Italy
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSantino gave us a warm welcome. The apartment was very clean and beautifully decorated. The service we received was outstanding! If you're planning to stay in Palermo, this B&B is definitely a must-book.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent! Walking to all major city sites and lots of shopping. Our host Santino and Antonella were very helpful and kind! Highly recommend!
Using the key to open the door was a little tricky.
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewVery clean and cosy B&B. Nicely decorated and very friendly and helpfull owner. The location is also super!
The beds are a bit hard for our Experience.
Thank you Bert for your review! Santino
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewOur host was exceptional. Upon arrival, he spent some time with us and gave us some great insider knowledge on areas to go to and avoid, this gs to do and eat - much more authentic than what we could find online! The room itself was perfect, and the b&b was in a great location, spotless and had all the amenities we needed. 10/10 recommend staying here.
Thank you so much for your good review! Santino
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewAntonella gave us a whole map and guide to the best attractions in the city right when we arrived. Our space was not only comfy, but it was immensely cute. The art in the space is so cool! We were also given access to an espresso machine and a milk frother so we could make cappuccinos, as well as snacks!
Everything was great! We have 0 complaints. Thanks!
Thank you for your words!! Hope to have you guests again! Antonella & Santino
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewLocation is excellent!
Thank you Marc! Yes, we are in the heart of old town, I'm happy you liked that! Santino
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewGreat location
Reviewed: 25 June 2024 · Stayed in April 2024
Verified reviewThe bedroom and bathroom was very nice but the decor was quirky. The property is in the heart of the town and is an easy walk to many places.
The property appears to offer more than it does, when we asked if we could have some plates etc we were refused because the authorities only allow bed and breakfast, There was no indication that we were free to use the kitchen at any time other than breakfast. Breakfast was pre set with plastic wrapped food, I brought my own muesli and milk. The other guests did not rinse their plates so we were faced with dirty dishes in the kitchen. The owner did not want to assist us with local parking and only wanted us to use the public car park which was a significant distance away, we got info from the veg shop owner downstairs and parked locally. The keys to the building and room were an effort to use.
Thank you for your review. But honestly, there are something not clear. Thank you for your kind words about our rooms and the position and your stars about cleanliness! About the downstairs keys, sorry for the problem, we solved... but the bedroom's key work perfectly, so we don't now why was difficult for you. Our accommodation is a bed & breakfast and we follow Italian law: as denomination tell, only breakfast (not lunch and dinner) and with packaged food, as you can read during your reservation just here on Booking.com. Moreover, we offer both milk and muesly, so we don't understand why you bought out! And, as we explain to every guest at arrival time (and that's also clear in the house rules you have in the bedroom), we take care about cleaning dishes, not you. Other guests, following our indications, left their unclean dishes in the silk. You had yours, clean and ready for your breakfast, on your table so we don't understand your problem about. Furthermore, free park in the old town is forbidden, as I explain to you at your arrival. Because of that, we advice a private parking place, the safest and open 24h, but this is an advice, if you want to leave the car in illegal spot and risk having the car towed, is your free choice. And in any case of doubts or questions, you could have asked, instead you never told me nothing every time we met during your stay (and we have talked also on whatsapp!) . Sorry about that, we love to help and your stay would have been better. Antonella & Santino
Thank you for your review. But honestly, there are something not clear. Thank you for your kind words about our rooms and the position and your stars about cleanliness! About the downstairs keys, sorry for the problem, we solved... but the … Show more
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewFirst of all owner who gives us all informations about ours visiting Palermo, what to see, where to eat and etc. The apartment is located in walking aria and you do not need a public transport. Everything was really nice. 🙏
Thank you so much for your review! Antonella & Santino
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 April 2024 · Stayed in April 2024
Verified reviewThey were both very kind, welcoming and helpful.
Thank you so much for your review! Antonella & Santino
Reviewed: 10 October 2023 · Stayed in October 2023
Verified reviewWe were in the heart of the city, shopping, restaurant, markets, attractions. Liked thar we could watch YouTube movies in English. Hosts were very accommodating and friendly.
Parking was a 20 min walk away and was 24 Euros per day. However if you're not driving then this location is perfect.
Thank you for your review and you kind words about us and our comfort. About parking, that's not possible in all old town free park, but there are a lot of private parking places very near to the b&b, with different prices. Sorry you found an expensive one, but obviously that's not in our hands.
Thank you for your review and you kind words about us and our comfort. About parking, that's not possible in all old town free park, but there are a lot of private parking places very near to the b&b, with different prices. Sorry yo… Show more
Reviewed: 1 October 2023 · Stayed in September 2023
Verified reviewReviewed: 14 July 2023 · Stayed in July 2023
Verified reviewReviewed: 25 May 2023 · Stayed in May 2023
Verified reviewThe location was perfect, we could easily walk to all the main sights.Our host was very helpful with suggestions about sightseeing, and gave us a map. There were plenty of choices for breakfast, and we served ourselves.
Reviewed: 25 April 2023 · Stayed in April 2023
Verified reviewReally loved the apartment, it’s in a great location and the style of decoration made it truly unique, a lovely place to stay. Santino recommended many interesting places to visit and to go for food. Breakfast and fresh coffee available until late morning was also a great touch.
The only thing that would have improved things for me, would have been a slightly more comfortable bed, it was very hard. I appreciate this is a very personal thing though, would not stop me coming back another time! :)
Thank you Laura, very happy you like the b&b, decorated by us with care and love. About breakfast we prefere to leave our guests free from set times and people around when they wake up. Sorry for the bed, that depend from personal preferences. Santino
Thank you Laura, very happy you like the b&b, decorated by us with care and love. About breakfast we prefere to leave our guests free from set times and people around when they wake up. Sorry for the bed, that depend from personal prefe… Show more
Reviewed: 23 April 2023 · Stayed in April 2023
Verified reviewIt’s on a quiet street at night, yet only minutes from super eating places, and easy to find as it’s beside one of the famous churches. It’s right beside the market Ballaro but not in it. Santino recommended 2 places to eat which were amazing, cheap and top quality, perfect Sicilian experiences.
Everything was brilliant.
Thank you so much Una for your kind words, hope to see you again! Santino
Reviewed: 31 December 2022 · Stayed in December 2022
Verified revieweverything!! nice warm hosts!! warm n cozy room!!!!
nothing
Thank you so much for your review :) Antonella & Santino
Reviewed: 9 September 2022 · Stayed in September 2022
Verified reviewThe hosts are superb, it was like staying at a friend's place. They are very kind and warm, and they offered a lot of info about Palermo and made the effort to answer any special questions. Should I return to Palermo, I will definitely choose MAD B&B again!
Thank you, you are a kind guest. Really hope tosee you again! Antonella & Santino