Staff could have been more friendly and service minded. It would have been nice, if someone from the staff would have offered me to help carry the suitcase to the third floor as no elevator was available. Besides the coffee the breakfast 'buffet' was very dissapointing.

Location and cleanliness was great

Stayed in September 2025

A bit dusty.

Big room, big bathroom, close to lots of nice restaurants and places to eat.

Stayed in August 2025

The room lock was not ok. Spent lots of time to open the door. Because of this issue we just stayed in the room

Location

Stayed in August 2025

Location.

Stayed in July 2025

The room didn’t have a kettle, and the interior felt a bit dark and somewhat unpleasant, although it was clean and the bathroom seemed recently renovated. Also, keep in mind that you might be placed in a different, older building nearby, which something we weren’t informed about in advance. While it didn’t have lobby or anything, the location was actually even better since it wasn’t on a narrow side street. The male receptionist who checked us in on August 1st was not friendly and didn’t even say hello, which left a poor first impression.

The location of the hotel is fantastic. It was very easy to reach St. Mark’s Basilica, which is a central point for getting to other places in Venice. The AC worked very well, which was a big plus in the summer heat. The bed and linen were comfortable We’d like to give special thanks to the receptionist from Bangladesh (unfortunately, we didn’t ask your name), who kindly followed us to our room even after the end of his shift to help resolve the issues we had. We truly appreciated his help!

Stayed in August 2025

Nothing

Clean and safty

Stayed in August 2025

Breakfast was a bit of a letdown: while the staff were lovely and made tea, coffee, or hot chocolate to order, the food offering was limited to croissants with various jams and chocolate spreads—no savory options or variety.

We stayed at Hotel Lux for 3 nights and overall, it was a solid experience for the price. The receptionist was friendly and helpful, assisting us with check-in and booking breakfast each day. The room was on the 4th floor, giving us access to a lovely balcony terrace area, which was a nice bonus. The bathroom was clean and a good size, while the room itself was on the smaller side and a bit dated—but it did the job and felt like good value given the location. The location is excellent, right in the center of Venice and close to all the main attractions. WIFI is free

Stayed in July 2025

Air conditioning struggled Missing door panel on shower

Convenient location, OK tariff

Stayed in July 2025

The bed was a bit hard, but not to the point it was unbearable The stairs was very steep near the top

Simple but elegant design Very nice to look at The room wasn't in the same building as the reception and where breakfast was, but the staff communicated this very well and how to get to both places. Breakfast was simple but very nice Staff were very friendly especially during breakfast

Stayed in July 2025

Kinda of tucked away in an alley and the staff were just ok. Some of the outlets were very loose so be careful bringing adapters and plugging stuff in. The room was cozy but some might feel it’s very small.

I liked the style of the property and it was close to a lot of restaurants and little shops. TV and AC in our room were life savers. Also the included towels and mini fridge.

Stayed in June 2025

No kettle in room No smart tv A lift as third floor with a cast on my foot was a struggle

Close to centre and good restaurant around

Stayed in May 2025

Budget-friendly hotel with a great location just beside San Marco square.

Stayed in April 2025

Once we arrived, they told us we had to walk to another property a few minutes away.

Good location.

Stayed in May 2025

the clean was just ok. The shower is average and there are too much stairs.

The location is amazing. In overall is good

Stayed in May 2025

ALL ARE FIND THE BREAKFAST FOR INDIAN CONTINATAL SHOULD BE ADDED

Stayed in April 2025

No lift. It was quite warm and the AC wasn't working. Leaving windows open meant lots of mosquitoes

Great location for San Marco, comfortable room and good size bathroom. Reasonably quiet.

Stayed in April 2025

Breakfast could be better

Stayed in April 2025

Very cramped space for breakfast.

Good location, cool interior and the staff was nice.

Stayed in April 2025

Lovely placy in lovely location))

Stayed in March 2025

There was not enough light in the room and the bed wasn't good enough. The pillows weren't very comfortable. We were put in a room in a new building of the hotel, but there was no receptionist or member of the hotel there. We faced a problem at night, with a drunk guy in our floor and we had to call and wait for someone from the hotel to come there.

The location was really good, very close to the main landmarks. The staff was very kind and helpful.

Stayed in February 2025

Our room was a little dark, no plug for the bath! Breakfast was limited & frantic loud staff in breakfast room. We were on 4th floor so bear that in mind if you have mobility issues - ask for a lower floor as no lift

Very traditional, dated yes - but that didn’t matter! Full of Venetian charm. The location couldn’t have been better, 1 min walk from the main canal front & 5 mins from st marks sq. so many bars and restaurants nearby too! Location far outweighs anything else!

Stayed in March 2025

Great location !!! Everything nearby and a clean room . Recommended !

Stayed in February 2025

No lifts to the rooms. Breakfast menu is limited.

Quaint old world style. Close to restaurants, cafes, the water bus stop, and St Marks square. Staff were friendly and helpful.

Stayed in December 2024

there was only a plaid instead of a blanket for sleeping

Good location

Stayed in November 2024