Reviews of Lunaria Suites - Fyodor Dostoyevsky's house

Big comfy rooms with all amenities and in great location

Location was cracking. Room was spacious and super comfortable. Would stay again.

We found the rooms to be in a very convenient location, and to be very well serviced.

It was difficult to locate the property exactly. For an Australian, some of the bathroom fittings required explanation.

Multiple rooms within a single complex—suitable for large families or groups traveling together. There are 5 rooms in total and we had rented 4 rooms.

A significant concern arose regarding the room's power system. The electricity, including the refrigerator, is activated only when the key card is inserted into the room's power slot. Unaware of this, we stored insulin in the fridge, assuming it would remain cold throughout our stay. Upon checkout, we discovered the fridge had been off, leading to the spoilage of essential medication. This oversight resulted in a substantial financial loss and posed serious health risks. It's imperative that the property clearly informs guests about this system, especially those requiring constant refrigeration for medical supplies. • Room 5: This was the smallest room. The toilet had flushing issues, often requiring extended time to drain. Due to this, we used the communal toilet, but were met with a curt inquiry from the host about our usage. • Room 2: While the largest, it had its drawbacks. The showerhead detached upon first use. Additionally, the air conditioning unit was leaking. Though instructions indicated wall controls, they were non-functional. The remote lacked batteries, and we had to borrow one from another room. Iron Availability: There was no iron provided in any of the rooms or common areas, which was inconvenient for our needs especially since we need our clothes iron for our wedding photoshoot. The building is equipped with an elevator; however, it doesn't reach the apartment level. Guests must navigate stairs with their luggage, which can be challenging, especially with heavy bags. While the accommodation was clean and suitable for large groups, several operational and maintenance issues need addressing. Clear communication, especially concerning critical amenities like refrigeration, is essential. Future guests, particularly those with medical requirements, should be informed about the power system to avoid similar complications.

great location. fantastic quality overall. staff replied immediately to questions.

Breakfast was just coffee & cookies so I wouldn’t really call that breakfast, room for improvement there, for sure Location was excellent, it was quiet, warm & comfortable.

Breakfast could be better. And having some umbrellas available for guests to borrow would be good. It rained a couple of times and as there were no umbrellas available, we got wet!

Very Good location, everything was clean, modern and lovely. Enough space in the room. Comfortable bed. We enjoyed our stay.

Nothing at all. It is hard and expensive (45 €/day) to park your car in the city center. Also you have to leave the keys there. I suggest to leave the car out of the city- on the big parking near the last tramway station. It was 14 € for 3 days.

Location

Floor dirty, shower did not work, and after calling several times, nobody came. Needed to call a home-repair plumber to get some guidance. Staff was very rude since the beginning, and not helpful at all.

Lunaria Suites was the perfect choice for my time in Florence (travelling alone). The check-in process was super easy, and the location is ideal — very central, easy to find, and within walking distance of all the major attractions. The room was spotlessly clean, spacious, and beautifully decorated. I especially loved the stylish bathroom and the high-quality products provided — such a thoughtful detail. Despite the central location, the room was quiet and peaceful (at least mine was, as it didn’t face the main street). Ginevra was incredibly friendly and helpful throughout my stay. She was easy to reach via WhatsApp and gave great recommendations for restaurants, bars, and advice on taxis. Highly recommended!

Couldn't figure out how to work the shower for ages but managed eventually! The waterfall shower head didn't work for me.

Fab location, modern decor, extremely clean, spacious rooms & bathroom, very relaxed vibe overall

Only small inconvenience was couldn’t get the shower tap to work (until we found handy guide at reception) and we never got the waterfall shower head working so just had to use the hose. As we checked in online and key was left at reception was unsure who to contact to ask for help. This was very minor though and still had a lovely experience - just an item to note.

Beautiful interiors and spacious rooms, with a home from home feeling. Fantastic location.

The location was perfect. The room was decorated nicely and was clean. The check in was easy. Nice complimentary toiletries. Comfortable bed.

The wifi was broken and wasn’t fixed while we were there. Given the history of the house and the street, I was very surprised to see the books available and rooms did not reflect this. Dostoevsky wrote “The Idiot” in that very house and there were no copies for guests to read or anything relating to Dostoevsky. It seems strange to include him in the name and then provide nothing to inform visitors about him or the book. Machiavelli also lived on the street and the building is opposite the Medici palace. There was no mention of this anywhere either. Dostoyevsky was the reason I chose it so I was disappointed there was nothing about him except the plaque outside the door .

Fantastic location and room was very good, bed is exceptionally comfortable.

Location was slightly noisy in early hours, didn’t encounter any staff so can’t comment but communication via messages is good. Little confusing to advertise as a boutique bed and breakfast as no breakfast but bar Pitti below was a great breakfast place

Great location

Quaint

The property was great. Location was close to all tourist attractions. The interior of the room and common area were very beautiful and cozy and were perfectly clean. The bed was comfortable too. Communication was perfect, the host waited for us in the property on the day of check-in, and allowed us to keep luggage after check out for few hours.

Great location

The bed ;)

The noisy birds in the morning