Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. Florence hotel reviews
  5. Reviews of Hotel Lorena

Reviews of Hotel Lorena 2 stars

Via Faenza 1, Santa Maria Novella, 50123 Florence, Italy

#292 of 384 hotels in Florence

Guests' Choice

Review score

Based on 633 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.6

  • Facilities

    7.7

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The towels were one per person, but it was not critical.

    The room was spacious and had a great location. Very nice and friendly staff. Had a beautiful view from the window :)

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Location, facilities

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Great value for location, small room and bath. The only downside is the curfew from 2am to 6am
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that I did not like is that the hotel closes from 2am to 6am, it happens to us that we were out having drinks and had to cut it short so we could meet the curfew, I mean we are on vacation so why should I worry about that… so that’s a big no no.

    The location of the hotel is great right by the Medici chapel, the room we had had a great view, staff was very friendly. It’s family owned so they take care of you, beware to book a room with a bath, otherwise you will share. On that subject it’s a very small bath so just be mindful if you are someone big.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Acceptable.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shampoo and shower gel provided was too little. Just a small pack. The hotel should give at least more packs instead of expecting guest to ask for it Wifi is unstable. Gave up and used my own data instead The room has mosquito. Got a few bites during the night

    Good location - near rail station and market Toilet was spacious.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    7.0
    Authentic italy in the heart of florence
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Honest. Amazing location and run by an wonderful old italian couple

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Great location, good price
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The shower just has a drain in the floor, so you make a bit of a mess when cleaning yourself. There are also mirrors everywhere, which isn't terrible but sometimes I don't feel the need to see all of myself.

    This place was perfect for my couple days stay in Florence. The staff are very kind and helpful. I had booked a room with a shared bathroom and they upgraded me to a private bath for only 15 euro. The bathroom was an amazing little space with a matching green toilet and sink. When I arrived early, they let me take a shower and change in the hotel bathroom before I could get into my room. If I go to Florence again, I would stay here!

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Very pleasant stay. Extraordinary location. Fully recommendable!
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Shared toilet.

    Location, clean, excellent and helpful staff, character.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Economical option for a central location - clean and practical.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night

    In the event that the shared bathroom was busy, it would be good to have better signage to another one!

    Arrived late in Florence, and wanted a central location but not expensive - this was 5 mins walk from the cathedral. It was clean and practical. it had a shared bathroom which was fine.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    8.0
    Value for money
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about

    Loved the location and vintage decor

    Stayed in June 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Very good value for money. Great location.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Leaving the keys behind is a bit of an inconvenience but I didn't mind it. If you go out late at night when the desk is not staffed I would worry about someone taking it, but we were not out late so it was not a concern. The rooms are nice, it is more of an antique feel instead of modern but the bathrooms could stand to be updated. Lastly, rules about turning on and off the AC were a bit surprising, usually if you pay for a room in a hotel you expect to be able to use the AC as you like. Despite this, the stay was still a positive experience

    The hotel is in an exceptional location, right in the heart of everything. The staff is very kind and attentive and the property has been in the family for several generations. I like the small family-owned feel of the place. The rooms have nice windows overlooking the street and it is a great view.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Great old-fashioned hotel
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel - a bit like stepping back in time! Friendly staff. Amazing location - very central but somehow not noisy. Comfortable beds (very firm!). The rooms have A/C. Loved the old fashioned feel!

    Stayed in July 2025

  • Reviewed: 12 July 2025

    7.0
    Lovely owners and excellent location.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The facilities were a little outdated

    The owners are very kind, helpful and accommodating. Locations was excellent

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The location was great perfect for reaching everything, the room was clean and comfortable and the staff was friendly. If you want to sleep early the location is a little noisy at night but that stops around 10:30.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    We would absolutely stay here again. We felt welcome and the rooms were tastefully decorated. Major Florence attractions
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The only issue we had was with the WiFi. Our room location made it difficult to connect as we were winding down for the evening.

    Excellent proximity to local attractions. Rooms were clean and comfortable. The staff were very friendly and accommodating.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location, clean, basic room. No complaints

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    great location
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    great location. the room a bit small but absolutely fine for short stays. the staff was great!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    Good place with a great location.
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Basic necessities like kettle, mugs, water, tea/coffee bags, iron not provided in the room. Towels not replaced daily and only done every alternate day.

    Proximity to the local attractions. Helpful and polite staff.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very small room, old hotel. They have a lot of rules. I don't think it's costs the money. It seems that you are not Client here.

    Conditioner, location

    Stayed in July 2025

  • Reviewed: 28 June 2025

    8.0
    I would definitely return. Wonderful stay!
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff are wonderful and friendly. The location is fantastic!

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Amazing central location
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Wish breakfast was provided next time with an option to pay for it

    Loved it very convenient

    Stayed in June 2025

  • Reviewed: 23 June 2025

    9.0
    Central location in the middle of Florence
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    So far so good

    Extremely central location and friendly staff

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Lovely location neat all the tourist district and close to station
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Classic vintage style

    Stayed in June 2025

  • Reviewed: 16 June 2025

    7.0
    Adequate room at a pretty reasonable price with friendly staff right in the heart of Florence.
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    The room, furniture and facilities were a little basic - but it was clean and well-maintained.

    The location is excellent - less than 10 minutes walk from the station and right in the heart of Florence. The staff were very friendly. For central Florence it was pretty good value.

    Stayed in June 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: