Reviews of sleep easy
Via Jacopo Peri 2, Santa Maria Novella, 50144 Florence, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewEasy and close walk from the train station
Thank you for your review. The biggest advantage is close to the train station.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewConvenient location to train station and some local eateries. Also local to pick up point for tours. Spacious room with a bed, dining table, big chest of drawers, sofa and wardrobe space. Although a walk down the hall, we had a private bathroom too. Check in was flexible (€10 late check in fee after certain time) and host greeted us with instructions.
On the first night, late on, it sounded like someone had gotten in the main building area of the hostel and ran through trying all doors. They ran down the corridor towards our door and tried to open it and we heard this happen on quite a few door handles- slightly scary. We were thankful we had locked the door woth the key already. No problems after this.
Thank you for your review. That day, one of guest was drunk called in the middle of the night saying that He couldn't find his room. We are very sorry that the person tried to open your room. We need three keys to enter the room, so it's difficult that someone can come in from outside, We want to say to everyone ,please make sure to lock all doors for your safety. Thank you
Thank you for your review. That day, one of guest was drunk called in the middle of the night saying that He couldn't find his room. We are very sorry that the person tried to open your room. We need three keys to enter the room, so it&… Show more
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewFantastic host, easy walk to the train station and the city centre. Big room and private bathroom was just down the corridor.
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewVery basic but they provided a kettle upon request
No TV, bathroom on other side of property, door doesn't close unless you lock it, no second towel in bathroom, unable to provide monitor in lieu of TV. Poor maintenance of internal garden shared through window (overgrown), no lift in property
We did our best to accommodate various requests, but we were unable to respond to a unusual request to use the monitor. No TV, No second towel,No lift etc.. You can check this information before making your reservation.We are a simple and inexpensive guest house near the station.
We did our best to accommodate various requests, but we were unable to respond to a unusual request to use the monitor. No TV, No second towel,No lift etc.. You can check this information before making your reservation.We are a simple and… Show more
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewOwner was super nice and room was really big with comfortable beds
Small shower but this is a minor complaint
Thank you so much!! we are happy that you enjoyed your stay.
Reviewed: 2 June 2024 · Stayed in June 2024
Verified reviewFriendly manager! Decent location! Room size was good
Bathroom was not ensuite (I overlooked the description - so my own fault).
we are sorry about bathroom, All rooms have private bathrooms, outside or inside. Please check the details before booking.
Reviewed: 1 June 2024 · Stayed in May 2024
Verified reviewThe area was a few minutes from the train station, from airport direct tram near the airport. It's quiet area, some noises are from the trains but it was nice listening birds in the trees 🌳
The main problem is there's no fan for some cooling air. No TV but no problem, if there's a small mini fridge it's cool but no fridge too. To use the private bathroom it's quiet narrow to use the shower and toilet maybe it's 1.50 sq meter.
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewBig room, everything you need is there, comfy bed, very nice and accomodating owner. :)
The bathroom is outside the room, but it's private - you have the only key. It's okay really, but it's worth noting.
Thank you for your comment. It was fun to meet cheerful people like you.
Reviewed: 23 May 2024 · Stayed in April 2024
Verified reviewLoved it was near the city centre, romm was okay and bed was really condortable.
Shower flood and host wasn't really nice to be fair.
Unfortunately, even if you comment that you didn't like the staff more than a month later, we are sorry but we don't remember about you.
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewGreat location. Private.
Reviewed: 8 May 2024 · Stayed in May 2024
Verified reviewVery basic room as per cost.
Overall
As you pointed out, we are a inn for simple stays. Prices are based on Florence prices, not India, so It may seem expensive during high season for you.
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewEven though it’s says it’s forbidden to smoke inside the bedrooms, the cigarette smell was unbearable! Even the pillow and the sheets smelled…
We are sorry for making you feel uncomfortable. The person booked before you was a smoker. To prevent this from happening, we ask everyone not to smoke in their rooms. The smell of cigarettes will not go away in a day.
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewVincenzo and his wife are so kindly
Thank you so much. we are happy that you enjoyed your stay in Florence.
Reviewed: 18 March 2024 · Stayed in March 2024
Verified reviewSilent zone
Missing towels
Towels are not included in the price in order to offer the lowest price during low season.
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewGood location and Vincenso was really nice
The facilities weren’t clean, there were mosquitoes, the windows didn’t close, the bathroom was disgusting. And they came inside the room and touched our stuff.
If you don't need cleaning , we said please let us know at check-in. The cleaning staff will not touch your luggage at all, other than making beds, taking out trash, and polishing the floor.
Reviewed: 6 February 2024 · Stayed in February 2024
Verified reviewComfortable bed
Very run down and there was an open and unsafe power point
Thank you for your review. We have already repaired it.
Reviewed: 30 September 2023 · Stayed in September 2023
Verified reviewThe reviews don't do this place Justice, we have traveled all over the world and this is not a two-star unless you expect mints on the pillow. Super nice staff that let us keep our bags/ late check out after rental cars messed with us, definitely a good hotel if you want to stay close To the attractions
I had to look up to find the toilet flusher but that's not a problem, great hotel
Thank you for your nice review. There are people who write about many things here, but most of these people don't realize that their manners are bad.
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 10 August 2023 · Stayed in June 2023
Verified reviewReviewed: 9 August 2023 · Stayed in July 2023
Verified review