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Reviews of Maison Sarraj

Strada dell'Università 3 terzo piano, 43121 Parma, Italy

#59 of 69 B&Bs and Inns in Parma

Guests' Choice

Review score

Based on 53 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    9.4

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 22 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 2 nights

    It can be loud, as you hear other rooms better than in a normal hotel; otherwise, everything is fine.

    It is centrally located, just in front of the university. It is a flat with several rooms, and there is no reception or breakfast, but for me it was fine. Every room has a toilet and shower, everything is clean.

    Stayed in March 2025

  • Reviewed: 18 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    great location, easy to access it, very clean

    Stayed in May 2025

  • Reviewed: 16 May 2025

    7.0
    Clean, fair for the price, good location but small.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was very small and we would have preferred a double bed instead of two single beds.

    The location is very central and the room was clean, with clean towels and bedsheets.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    7.0
    Good
    • Business trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was difficult to find it because outside of the building they don’t have anything that says that it’s inside. I was calling the phone number that they gave me many times and anyone was answering. I thought that I would stay outside and I was panicked. But in the end all good we entered.

    Everything was good

    Stayed in April 2025

  • Reviewed: 13 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Absence of coffee and no bidet

    Extremely clean, extremely comfortable and well furnished, modern

    Stayed in March 2025

  • Reviewed: 16 July 2024

    9.0
    Great value for money and super-central location
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    would be good to have a name door tag with the name of the B&B on the building entrance door

    Great location-just in front of the building of Parma University. 5-15 mins by walking to the main city attractions, 17 mins to train/bus station by walking. Clean and cosy styled room, small but very tidy private bathroom with a small window (the only window in a room, but still its appreciated). Tea and sugar were provided in a common area (+teapot, refrigerator and micro-oven)

    Stayed in July 2024

  • Reviewed: 31 May 2024

    8.0
    Great place to stay during the night, location is privileged.
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The room was not cleaned during our stay.

    Location

    Stayed in May 2024

  • Reviewed: 5 April 2024

    7.0
    Very close to everything and in the middle of the old city
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights

    Something bigger to boil water.

    The room is in an appartement in a very old building in the old part of Parma. Very close to everything. It is simple but very clean. Just to spend the day outside and sleep in the room. Bathroom was also OK and clean. Bed was good. OK for a shorter stay. Organisation was good - I got quickly answers to my questions. It is not far away from the station - 2 bus stations (number 8 and I think 12 and 2. The bus stops in the main-shopping street and it is only 2 minutes away).

    Stayed in April 2024

  • Reviewed: 6 November 2023

    7.0
    Great location in the historical downtown of Parma, good for maximum one of two nights
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    Maison Sarraj is located on the third floor of an old building in the historical downtown of Parma. There is no elevator, which was not a problem at all for me, as I was travelling with a backpack only, but it could be if one's travelling with heavy luggage, for example. Anyway, the absence of an elevator is well-specified in the venue's description on Booking. What I didn't like was that walls are very thin, so you can hear everything that happens in the next room. There were some kids doing a lot of mess in the room next to mine (screaming, laughing out loud, watching TV at high volume), so I could not rest well. Also, bathroom in my room had a door with glasses, and the bathroom's window was equipped with a small curtain only. In the early morning I had blinding white light directly on my face in bed.

    Location is awesome, directly in front of the University, in a very nice and characteristic street of Parma's historical downtown. Typical restaurants are just round the corner, and most of the main attractions (main street with shops, cathedral, baptistery, theatres, etc.) are reachable by foot in a few minutes. Train station is no more than a twenty-minute walk away. Check-in and assistance from the reception are performed remotely through the Booking.com app. It works pretty good: for example, I had an issue with the heating, and was immediately assisted with a reply to my message, instructing me how to operate the air conditioner.

    Stayed in November 2023

  • Reviewed: 20 October 2023

    8.0
    Mixed bag, but all went ok
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 3 nights

    Lots of steps! You need to be able to make phone/SMS on arrival to get information on how to get into the building/room in the first place - not very convenient.

    It's up on the third floor (no lift!) so quiet. Perfectly adequate, for the price I don't expect more. Location is the best thing, 50m from Pi. Garibaldi.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Check out at 10. The key picking is like a scape room: write via Booking app, then 2 Doors are opened, you get the code for the blackbox... 5 euros if you want to leave your package for some hours when check-out

    In the city center

    Stayed in August 2023

  • Reviewed: 9 May 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    very responsive host, quiet neighbourhood

    Stayed in May 2023

  • Reviewed: 26 April 2023

    8.0
    Great Location
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location of this accommodation was so central. Walking distance to everything

    Stayed in April 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Check in could be improved due to some communication lags.

    Comfortable, clean room in a great location.

    Stayed in March 2023

  • Reviewed: 21 November 2022

    8.0
    good for short stays
    • Business trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    location

    Stayed in November 2022

  • Reviewed: 4 November 2022

    9.0
    good place!
    • Business trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in November 2022

  • Reviewed: 30 September 2024

    1.0
    Didn't sleep well because of the smell
    • Business trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There is a lingering odor in the room The sheets and towels seemed to have been used for a long time and were rough.

    Good location

    Stayed in July 2024

  • Reviewed: 29 September 2024

    1.0
    Very poor
    • Business trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room is filled with an unpleasant odor, and even opening the windows doesn’t help, making it difficult for me to sleep. The facilities are outdated, and the bed linens and towels feel like they’ve been used for many years, with a rough texture to the touch.

    Good location.

    Stayed in September 2024

  • Reviewed: 11 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not enough with only 1 bathroom. We had to wait 1 hour in the morning because someone was using it

    Nice and clean room. Nice with AC.

    Stayed in July 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights

    I do not check constantly internet, so I would prefer to receive all the information immediately but these are my problems. Otherwise everything is perfect.

    Everything was fine. It is a small room in the flat with a private bathroom. No lift but the stairs are comfortable. One can hear some noise from downstairs but normally it is quiet. The location is perfect. It is simple but fine.

    Stayed in March 2024

  • Reviewed: 20 May 2023

    6.0
    Very nice located
    • Leisure trip
    • Solo traveller
    • Single Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The description “room with private bathroom “ is totally delusional. To reach your “private” bathroom you will have to leave your room, then apartment and go to the staircase area. The owner asks to leave windows open before check out but it doesn’t really help, there stays a bad smell in room anyway.

    Location was very good, only 15 minutes walk from train station. Room was nice and clean. Room was clean and towels were fresh. Self check in was easy and owner was always on touch.

    Stayed in May 2023

  • Reviewed: 22 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in March 2023

  • Reviewed: 2 February 2023

    5.0
    Right in the center, attractions nearby. But it's very cold and there are no windows.
    • Leisure trip
    • Couple
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights

    The room is very cold. The remote for the air conditioner is not in the room. Very damp, towels do not dry. There is no window in the room. Outrageously, it is comfortable there in the summer, but I don't recommend stopping in the winter, you will catch a cold.

    Great location, very central.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    1.0
    Horrible experience
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom with hole in the wall and a sign saying it was ABSOLUTELY PROHIBITED to flush toilet paper. There was a window in the bathroom that would not close, so I called the property. They told me to close the two halves together, which I did, but the latch was so worn that you couldn't latch it. When I told the property manager this, he said he wasn't in Parma and wouldn't be for a couple of hours and so I would have to wait. I said that I wasn't willing to wait around with my luggage for hours and asked for a refund so that I could go to another hotel. He refused, kept all of my money, and then tried to tell Booking that I didn't show up (I guess so I couldn't leave a review?)

    Relatively central

    Stayed in January 2023

Showing 1 – 25

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