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  5. Reviews of Hotel Lella

Reviews of Hotel Lella 2 stars

Via Palestro 9, Central Station, 00185 Rome, Italy

#973 of 978 hotels in Rome

Guests' Choice

Review score

Based on 251 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    8.0

  • Facilities

    5.8

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 5 September 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Very decent place, i have paid many times more for much worse places. Always nice staff, perfect location for travellers. I think one of the best price-quality ratios in rome. If you get a place like this with own bathroom, this near termini, with this money, there are absolutely no complaints whatsoever.

    Stayed in June 2025

  • Reviewed: 19 July 2025

    6.0
    Good for the money/place to sleep
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was dirty bed sheets and also the pillow was yellow from all of the sweat of other people. The bath room didn’t have a shower curtain so water got all over the floor and also the bathtub that I was forced to shower in had ”permanent” dirt on it. The tv channels we don’t even have to talk about since they where just filled with bingo or auctions.

    I liked that it had very nice customer service and extremely nice reception. It was also in a very good area with the best ice cream 100m away and also the best pizza just 2 rights out from the hotel.

    Stayed in July 2025

  • Reviewed: 14 June 2025

    5.0
    Great Staff Pity About Some Of The Facilities
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The A/C didn't work, only 8 channels worked on the TV no shower head bracket on the wall I had to hold the shower head in 1 hand while wash with the other. Then I changed rooms where the A/C worked but there was no TV and the toilet small flush didn't work, plus the seat was off the hinges (needs fixing). I think the hotel owner should invest some money in his rooms or sell the whole lot. In 3 rooms there were no TVs and another 3 rooms where the A/C didn't work, and everyone needs A/C in 35° of heat (June 25) Spend some money on rectifying these problems otherwise customers won't return.

    The very nice Romanian girl who speaks at least 3 different languages (inc English) was extremely helpful in every way, there is a lift, and it is situated in a quiet area.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    7.0
    Simple, clean and comfy.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Noisy door system.

    Employees were friendly and wlecoming. Offered information and option to leave our luggage earlier.

    Stayed in May 2025

  • Reviewed: 7 April 2025

    7.0
    As a budget traveller Hotel Lella suited my purposes just fine in terms of price, security, helpful
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Refrigerator in the room didn't work.

    Hotel Lella is bare-bones, good for budget travellers who are used to roughing it at hostels and can do without a lot of amenities. Very good location for those arriving in Rome for the first time because it's just a 10 minute walk from Termini train station. The staff are very helpful and kind - molto simpatico.

    Stayed in April 2025

  • Reviewed: 13 February 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff unlocked and opened my bedroom while i was sleeping

    Stayed in February 2025

  • Reviewed: 11 December 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and the bathroom was terrible.

    The room was the same that in the pictures.

    Stayed in December 2024

  • Reviewed: 19 November 2024

    5.0
    Really good price, gentle staff, close to the main station.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not clean enough. Dusty and mold here and there.

    The kindness of the staff. They were really gentle and recommended many goos things to see and do.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Dirt,full dust and hair in shower,

    Nothing specific

    Stayed in November 2024

  • Reviewed: 10 November 2024

    6.0
    Good location hotel
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    the room need to be more ventilated

    the room and the bathroom were big enough but were not that clean and the room need to be more ventilated

    Stayed in November 2024

  • Reviewed: 26 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea or coffee making facilities in the rooms. Could do with a damn good clean and some tlc. The electric sockets/ lights need looking at.

    The two receptionist we met were very helpful and friendly. We were all given bedrooms on the ground floor. Bed was comfy.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Close to the train station .

    Stayed in October 2024

  • Reviewed: 27 September 2024

    6.0
    I had an enjoyable stay here
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights

    The shower needs a proper curtain on it to stop water spillage. The toilet needs to be fixed so it actually flushes properly and then stops flushing.

    The staff were great. This hotel was the most value for money in all of Rome. I liked it so much that I spent a month there. Rome is fantastic. The air conditioning was great during a very hot summer. The bed was nice enough.

    Stayed in July 2024

  • Reviewed: 23 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    quite small room, thou its ok to stay for several 1 or 2 days.

    the host was super cute, friendly and helpful. <3

    Stayed in September 2024

  • Reviewed: 21 September 2024

    5.0
    As a single male traveller it was ok
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    room was dated, broken curtains, toilet very slow to refill. rooms was only serviced once over the 4 days and then the door was left open

    location was excellent, close to train station and walking distance to all major sights

    Stayed in September 2024

  • Reviewed: 14 August 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Old furniture

    Location

    Stayed in May 2024

  • Reviewed: 21 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Peaceful location not too distant from the train station

    Stayed in July 2024

  • Reviewed: 19 June 2024

    5.0
    Acceptable for the money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The facility was quite old, the furniture and some appliances were broken, the bedding was torn. The room and the bathroom were not clean when we checked in.

    Location was good, close to some tourists attractions and sights. The staff was quite helpful.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    6.0
    The staff at the reception was very friendly and extremely helpful. The room was not very clean and bathroom was quite d
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty room and bathroom.

    Very good location and very helpful staff

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Walls were very thin.

    The staff were so helpful.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good location but old
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It doesn’t look clean and the whole room looks old and without any kind of maintenance. Like 2000 era room

    Location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There wasn't enough bedding. Only very thin sheet and two blankets. We felt quite cold during the night.

    It was a nice room. Good size for 4 nights stay. The location was very good. The staff were very nice and helpful.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    5.0
    Convenient
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    You get what you pay for - so we accept all...

    Location to main railway was excellent. You get what you pay for, and prior to this we had paid for top locations & facilities - everything is relative, this was only one night & we needed to be close proximity to railway station.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    I was sitting on the toilet, and when I looked around for the toilet paper, there wasn't any. Luckily, I had some emergency paper in my bag. This stuck with me.

    Stayed in April 2024

Showing 1 – 25

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