Reviews of Hotel Le Fontanelle 5 stars
SP 408 - Km 14.7, 53019 Castelnuovo Berardenga, Italy

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff was incredibly attentive and genuinely caring—we never felt like anything was missing during our stay. A special shoutout and heartfelt thank you to Carlo, who went above and beyond to take care of us. We booked a private dinner at their villa, and it turned out to be one of the best nights we’ve ever had. Carlo anticipated every need and made sure the evening was seamless. When my girlfriend realized she had forgotten her cardigan in the room, he immediately brought her a scarf so she could stay warm and comfortable. This level of thoughtfulness and attention to detail truly reflects the outstanding quality of service here. We are deeply grateful—thank you for making our experience unforgettable!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything about this stay was amazing! The staff were so welcoming, facilities were great and food was delicious.
Nothing
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewOne of our all time favorite hotels!
Nothing
Dear Lindsay, I would like to sincerely thank you for sharing your experience at our hotel. We are deeply pleased to hear that your stay was so satisfying that it has become one of your all-time favorites. It is truly gratifying to know that the commitment of our team and the atmosphere of the hotel contributed to making your stay unforgettable. Your overwhelmingly positive review of every aspect of your stay is a valuable incentive to continue offering excellent experiences to our guests. We will be delighted to welcome you again in the future. Best regards, Phoebe Farolfi - General Manager Fontanelle Estate
Dear Lindsay, I would like to sincerely thank you for sharing your experience at our hotel. We are deeply pleased to hear that your stay was so satisfying that it has become one of your all-time favorites. It is truly gratifying to know t… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 November 2024 · Stayed in October 2024
Verified reviewLocation is amazing, great place for walking/biking/travel by car. Great room, great wine and restaurant Highly recommended. Will stay again no questions.
N/A
Dear Mrs. Lora, Thank you so much for sharing your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our beautiful location, ideal for activities such as walking, cycling or driving. We are delighted that you found your room comfortable and that you enjoyed our wine and restaurant. We are pleased to hear that your stay met your expectations. We sincerely hope to welcome you again in the future for another unforgettable stay. Kind regards, Phoebe Farolfi - General Manager FONTANELLE ESTATE
Dear Mrs. Lora, Thank you so much for sharing your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our beautiful location, ideal for activities such as walking, cycling or driving. We are delighted that you fou… Show more
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewVery peaceful place and very nice staff. I loved
Everything was great!
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewBeautiful property, excellent service, excellent dining and spa! Loved the staff, especially BangBang, Thomaso, but all were excellent!
It would be very helpfull if the hotel would provide clearer information/directions to the property with a description and guidance of the best route to avoid the very bumpy, rutted road route especially during rain .
Dear Mark, Thank you so much for sharing your positive experience at our hotel. We are delighted to hear that you appreciated the beauty of our property, the quality of our services and the courtesy of our staff. It is an honor to be considered your number one. We welcome your suggestion on the need to provide clearer directions to our hotel, in order to improve the overall guest experience. Kind regards, Phoebe Farolfi General Manager FONTANELLE ESTATE
Dear Mark, Thank you so much for sharing your positive experience at our hotel. We are delighted to hear that you appreciated the beauty of our property, the quality of our services and the courtesy of our staff. It is an honor to be consi… Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewBest hotel in Chianti Region! Romantic, beautiful landscape, amazing rooms! Great indoor pool!
Reviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewAmazingly beautiful property and setting!The attention to detail and service was amazing.
Nothing
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewIn a beautiful setting. Really traditional and natural but modern and incredibly comfortable. Sheer class and elegance
That I couldn’t live here forever
Dear Fiona, Thank you so much for taking the time to share your glowing review of your recent stay at Le Fontanelle. We are thrilled to hear that you found our hotel to be exquisite and that you appreciated our beautiful setting. Our team takes great pride in creating a traditional yet modern atmosphere that is both comfortable and elegant. We are also delighted to hear that you found our hotel to be sheer class and elegance. We strive to provide our guests with a truly luxurious experience, and we are thrilled that we were able to achieve this during your stay with us. Your kind words mean the world to us, and we thank you for your gracious compliments. It was a pleasure having you as our guest, and we hope that we will have the opportunity to welcome you back for another unforgettable stay in the future. Phoebe Farolfi General Manager Fontanelle Estate
Dear Fiona, Thank you so much for taking the time to share your glowing review of your recent stay at Le Fontanelle. We are thrilled to hear that you found our hotel to be exquisite and that you appreciated our beautiful setting. Our team … Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewVaried breakfast. Fresh breads and cakes were delicious. Attentive staff.
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewService was extrodinary!
We were charged $80 Euro for E-bikes that we never had. We booked 1 day on a Vespa and paid the Vespa operator directly. We were charged incorrectly.
Dear Nancy, Thank you for taking the time to leave a review of your recent stay at our hotel. It brings us great joy to hear that you found our service to be extraordinary. Our team takes pride in providing excellent customer service and we are delighted that we were able to exceed your expectations. We are sorry to hear about the issue with the bike rental charges. We understand how frustrating it can be when there is a discrepancy with charges. At our hotel, we strive to provide transparent and accurate billing for all of our guests. We will definitely look into this matter and ensure that similar situations do not occur in the future. We hope that this incident did not overshadow your overall experience with us. Our hotel's philosophy is to provide our guests with exceptional service and create memorable experiences for them. We hope that you were able to enjoy your time exploring on the Vespa and make unforgettable memories. Thank you again for choosing our hotel for your stay. We appreciate your feedback and look forward to welcoming you back in the future. Phoebe Farolfi - General Manager Fontanelle Estate
Dear Nancy, Thank you for taking the time to leave a review of your recent stay at our hotel. It brings us great joy to hear that you found our service to be extraordinary. Our team takes pride in providing excellent customer service and w… Show more
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in September 2024
Verified reviewEverything was high notch!
Dear RADU, Thank you for taking the time to leave a review about your recent stay at our hotel. We are delighted to hear that you found everything to be top-notch during your visit. Our team takes great pride in providing exceptional service and creating a memorable experience for our guests. It is always rewarding to receive positive feedback, and we will be sure to share your kind words with our staff. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Phoebe Farolfi General Manager Fontanelle Estate
Dear RADU, Thank you for taking the time to leave a review about your recent stay at our hotel. We are delighted to hear that you found everything to be top-notch during your visit. Our team takes great pride in providing exceptional serv… Show more
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewBeautiful stay in Chianti!
Obscure but incredible exclusive experience
Dear Siti Rafidah, Thank you for taking the time to leave a review of your recent stay at our hotel. We are delighted to hear that you had a stunning and beautiful experience while exploring the charming region of Chianti. Our team works hard to provide our guests with an exclusive and memorable stay, and we are thrilled to know that we have succeeded in doing so for you. At our hotel, we strive to offer our guests a unique and authentic experience that is steeped in the rich history and culture of Chianti. We are glad that this was reflected in your stay with us. Your kind words about your experience are greatly appreciated and will be shared with our team. We hope to welcome you back for another wonderful stay in the future. Phoebe Farolfi General Manager Fontanelle Estate
Dear Siti Rafidah, Thank you for taking the time to leave a review of your recent stay at our hotel. We are delighted to hear that you had a stunning and beautiful experience while exploring the charming region of Chianti. Our team works h… Show more
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewSuper attentive staff and stunning location.
Dear Sharon, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our attentive staff and stunning location. At our hotel, we strive to provide exceptional service and create unforgettable memories for our guests. It is wonderful to know that our staff's dedication shone through during your stay. Additionally, we are blessed to be situated in such a beautiful location, and we are glad that it added to the overall enjoyment of your stay. Thank you for choosing us as your accommodation choice. We hope to welcome you back soon for another wonderful experience. Phoebe Farolfi General Manager Fontanelle Estate
Dear Sharon, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our attentive staff and stunning location. At our hotel, we strive to provide exceptional service and create unfor… Show more
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewSecluded high class hotel. Spotless service.
Dear Daniel, Thank you for taking the time to share your experience at our hotel with the world. We are thrilled to hear that you enjoyed your stay and found our service to be top-notch. Providing spotless service is at the core of our philosophy and it is always rewarding to receive positive feedback from our guests. We take great pride in offering a secluded and high-class experience for our guests, and we are glad that you were able to appreciate it. Thank you for choosing to stay with us near Siena. We hope to have the pleasure of welcoming you back in the future. Phoebe Farolfi General Manager Fontanelle Estate
Dear Daniel, Thank you for taking the time to share your experience at our hotel with the world. We are thrilled to hear that you enjoyed your stay and found our service to be top-notch. Providing spotless service is at the core of our phi… Show more
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewAmazing place with stunning views! Great food and very nice staff.
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewBeautiful 5* star property. Great service. Big and comfortable rooms.
Really nothing bad to say. Maybe breakfast can be improved a little.