Via Cesare Poggi 20, 22020 Torno, Italy
#4 of 25 hotels in Torno
Guests' ChoiceBased on 157 hotel reviews
9.2Cleanliness
9.7
Comfort
9.6
Location
8.8
Facilities
9.2
Staff
9.6
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 August 2025
Janie
United KingdomThe hotel is on the road, so it can be noisy with cars passing. There is a really ugly hotel below this one on the opposite side of the road... it's not a huge problem, but it's a shame it's there!
Delicious breakfast - amazing range of fresh fruit and a lovely variety of choices of pastry, proteins etc. Really nice coffee and stunning view on the terrace where we ate. The room was lovely with an incredible view of the lake from the bed and a lovely terrace to sit and enjoy the scenery. Great shower! Super comfy bed. Really enjoyed the walk into the town square through little streets and the recommendation of a place to eat supper was a great one.
Stayed in August 2025
Reviewed: 1 August 2025
Saud
Saudi ArabiaOf course nothing
Words cannot express how lucky we were to choose this place. Everything was amazing. Staff and facilities are great. Great and quiet place. The staff were awesome, friendly, and welcoming every time I walk in.
Stayed in July 2025
Reviewed: 31 July 2025
Ivan
UkraineExceptional service and warm atmosphere – highly recommended! I had a wonderful stay at this hotel. From the moment I arrived, the staff were incredibly polite, welcoming, and always ready to help. Their attentiveness made me feel truly cared for. The room was spotless — everything was exceptionally clean, neat, and very cozy. The bed was comfortable, the bathroom was immaculate, and every detail showed care and professionalism. A special highlight was the restaurant. Dinner was an absolute delight. I’d like to give special thanks to Maria, our waitress, who was simply amazing — kind, always smiling, and extremely courteous. She made every dinner feel like a special occasion. Overall, I was very impressed and truly enjoyed my stay. I would definitely come back and highly recommend this place to anyone looking for comfort, cleanliness, and genuinely great service.
Stayed in July 2025
Reviewed: 29 July 2025
Jonathan
United KingdomLoved the quality and personal service provided by the hotel owners. The family went the extra mile to please and provided our group with a personal return taxi into Como for the evening. The underground parking was also excellent. The stunning lake views from the bedroom was amazing.
Stayed in July 2025
Reviewed: 25 July 2025
Angela
AustraliaWe had no negatives on our stay!
It was spectacular, we loved every moment of Hotel Lago. A beautiful family run business, the cleanliness, the staff, the ambience was exceptional. Views were wonderful. We will be back for sure.
Stayed in July 2025
Reviewed: 25 July 2025
Harrison
United KingdomA little pricey.
Room and view were amazing and the staff were lovely and really helpful. The breakfast was the best I have had for a long time.
Stayed in July 2025
Reviewed: 24 July 2025
Taha
Saudi ArabiaNothing
Everything
Stayed in July 2025
Reviewed: 20 July 2025
عبداللطيف
Saudi ArabiaThere was no bottled water provided in the rooms.
A truly unforgettable stay at Hotel Lago👌🏻 Everything was perfect from the breathtaking lake view to the clean, cozy rooms and peaceful atmosphere. What really made the experience outstanding was the kindness and warmth of the staff. Special thanks to Roberto for his professional and heartfelt service and to the wonderful Bosnian lady from the team (I regret not remembering her name). Her kindness and sincere care made us feel so welcome. The breakfast was fresh and delightful, and the entire stay was full of beautiful moments. Thank you all for such a lovely memory I will definitely come back again soon, and highly recommend this place to anyone visiting Lake Como.
Stayed in July 2025
Reviewed: 18 July 2025
Michael
United StatesA bit tough to walk down to town due to the crazy drivers on the road and narrow spots, but that’s Lake Como…
Beautiful property with a great restaurant and courteous staff. Ample parking, steps from the bus stop and convenient to Nesso and Bellagio were a plus.
Stayed in July 2025
Reviewed: 17 July 2025
Dany
MexicoBeautiful!!!!
Stayed in July 2025
Reviewed: 15 July 2025
Dave
United KingdomNothing
Everything. Superb
Stayed in July 2025
Reviewed: 14 July 2025
Majed
Saudi Arabiathank you for your kind hospitality.
Stayed in July 2025
Reviewed: 13 July 2025
Fernando
ArgentinaNothing bad to mention
Everything was great. The location, the view, the food, the rooms
Stayed in June 2025
Reviewed: 23 June 2025
Natalia
IndonesiaEverything was perfect! Roberto and his daughters helped with our luggage and greeted us warmly when we arrived. Our room was beautiful, spacious, modern, comfortable and smelled so good. The view of the lake from our room was amazing. We had dinner at the restaurant that had a veranda and a sunroom facing the lake. It was very beautiful. The next morning, we were delighted to see the colorful, fresh, delicious breakfast spread. We enjoyed the food so much. The hotel also had a parking space. I would definitely recommend Hotel Lago to anyone asking for a place to stay around Lake Como. Please keep up the good work! We would love to come back one day.
Stayed in June 2025
Reviewed: 22 June 2025
Sylviane
AustraliaExceptional! Loved our stay there. Would have loved to stay longer. Staff were very accommodating...nothing was too much trouble. Highly recommended.
Stayed in June 2025
Reviewed: 12 June 2025
Maher
United KingdomNothing
I like the staff. They were very helpful, polite and friendly and specially The owner Roberto and his son and daughter Also the breakfast was great
Stayed in June 2025
Reviewed: 12 June 2025
Bernardo
BrazilBreakfast replacement
Infrastructure & service
Stayed in June 2025
Reviewed: 8 June 2025
Chris
United KingdomAll good.
This is a very pleasant hotel with excellent views over Lake Como. The staff were very friendly and professional. There’s a nice restaurant within the hotel, which serves a small but very good selection of food and drinks. It also provides an excellent breakfast.
Stayed in June 2025
Reviewed: 6 June 2025
Laurie
United StatesNothing
Fabulous staf
Stayed in June 2025
Reviewed: 6 June 2025
William
Hong KongWe didn’t know the property was in front of the main road (SP583) so you can hear cars go by during the day when on the balcony. Also our room was next to the dining area. This was not ideal because there was a loud couple after a few drinks one night. Otherwise the room was mostly quiet with good sound proofing. One thing: the room design maximizes the beautiful view from the bed. That basically left the rest of the space in the room a void because the rooms were quite large. It was just a quirky room design. Bathroom was very functional and modern. We had a small drainage problem in the shower. But luckily the proprietor also lives in the hotel so he fixed it in no time. Thank you Signore and Ricardo.
Friendly staff, especially Ricardo (proprietor’s son) and Danilo. The view from the room was as advertised. Stunning day and night! Bed was comfortable. Breakfast had a wide selection of fruits and viennoiseries. Our room was modern and clean. Place was easy to find.
Stayed in May 2025
Reviewed: 29 May 2025
Mikko
FinlandBreakfast was quite simple
Location, peaceful place. Staff great and owner Roberto seemed like a great guy😊
Stayed in May 2025
Reviewed: 19 May 2025
Nawaf
Saudi ArabiaNothing
Everything
Stayed in May 2025
Reviewed: 18 May 2025
James
United StatesToo bad that the hotel did not have an exercise facility
The breakfast was excellent.
Stayed in May 2025
Reviewed: 17 May 2025
Hamdan
United Arab EmiratesEverything
Stayed in April 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content