Reviews of La Villa - Sure Hotel Collection by Best Western 3 stars
Via Torino 334, 10015 Ivrea, Italy
Loading
Guests also reviewed these properties:
London, United Kingdom
Cala Millor, Spain
Antalya, Turkey
Ovaro, Italy
Vierumäki, Finland
Siem Reap, Cambodia
Jindabyne, Australia
Bergen op Zoom, Netherlands
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewvery clean and comfortable. staff friendly. excellent breakfast.
lack of tea and coffee making facilities in room
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean!
All is good!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, great breakfast
The room was small and very dark. No window, only the door to the common courtyard. Everything is old, not beautiful. The elevated price is not justified. It should have costed 50% less. Really more like 1 maximum 2 stars. The gym equipment is so outdated that it is not functioning anymore.
Dear Jelena, We are very sorry to hear that your stay with us did not meet your expectations. We would like to clarify that the room you selected was a single, with adequate size for its category, and over the years we have made improvements to provide an increasingly comfortable experience for our guests. Regarding the gym equipment, we would like to inform you that some items were purchased approximately a year ago, and we believe they are still in excellent condition, which is why we regret your assessment in this regard. Nonetheless, we are pleased that you appreciated our staff's courtesy and the quality of the breakfast. We sincerely hope to welcome you again, so we can offer you an even more satisfying experience and demonstrate our commitment to ensuring maximum comfort. Claudia
Dear Jelena, We are very sorry to hear that your stay with us did not meet your expectations. We would like to clarify that the room you selected was a single, with adequate size for its category, and over the years we have made improvement… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery clean room.
Dear Antoinette, Thank you very much for sharing your experience and for your very kind feedback. We are truly pleased to hear that you appreciated the cleanliness of the room; this is a great source of satisfaction for us, as our staff works daily to ensure a welcoming and impeccable environment. We look forward to welcoming you again soon.
Dear Antoinette, Thank you very much for sharing your experience and for your very kind feedback. We are truly pleased to hear that you appreciated the cleanliness of the room; this is a great source of satisfaction for us, as our staff wor… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewHotel is clean and has spacious rooms overlooking the garden. Sadly restaurant does not work on weekends, but overall I liked it. Free parking is a plus. Service friendly. Breakfast was Ok, by Italian standards - there is no hot meal, but coffee is good :) many birds signing and working AC was nice
Location is a bit in the middle of nowhere
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewFriendly reception, good room and generous breakfast
N/A
Dear Mr. Aliotta, we sincerely thank you for your kind review. We are delighted that you appreciated our hospitality, the room, and breakfast. We hope to have the pleasure of welcoming you again in the future! Warm regards.
Reviewed: 12 March 2025 · Stayed in February 2025
Verified reviewThis hotel is great value for money. Lovely rooms with balcony, comfy bed and large TV. Heating works well so always warm. The restaurant serves great food and the breakfast is extensive. Staff are very friendly and professional. Also has parking spaces. We drive from Italy to France and Hotel Villa is a great stopover for us.
Everything great.
Dear Gary,Thank you very much for your feedback. We are happy to know that you enjoyed our hotel and found your stay comfortable and satisfying. We are glad that you found our breakfast good and that you liked the dishes from our restaurant. Additionally, it’s great to hear that the location of the hotel was convenient for your trip from Italy to France. We hope to see you again soon for another stay. Best regards,
Dear Gary,Thank you very much for your feedback. We are happy to know that you enjoyed our hotel and found your stay comfortable and satisfying. We are glad that you found our breakfast good and that you liked the dishes from our restaurant… Show more
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewConvenient stop close to the motorway, good price, parking.
No tea & coffee making facilities in our room
Reviewed: 7 December 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in September 2024
Verified reviewWe have stayed here before and found it very convenient for onward travel by motorway. Safe parking in the hotel car park, friendly staff, a small self-service bar, and an excellent fish restaurant nearby. Excellent food selection at breakfast
The rooms are a tad small, but no real problems. It's also quite far to walk into town so car or public transport are best.
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewExcellent Hotel!! awesome hotel with confortable rooms , friendly welcoming staff, good prices, parking, A++
Can be a bit noisy regarding hallways
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewDear Fabio, We sincerely thank you for sharing your positive experience at our hotel. We are happy to know that you enjoyed our restaurant and the family atmosphere we strive to create for our guests. Your satisfaction is our priority, and we are always committed to providing high-quality service. We hope to welcome you again soon for another stay in Ivrea. Best regards. Claudia
Dear Fabio, We sincerely thank you for sharing your positive experience at our hotel. We are happy to know that you enjoyed our restaurant and the family atmosphere we strive to create for our guests. Your satisfaction is our priority, and … Show more
Reviewed: 6 October 2024 · Stayed in September 2024
Verified reviewStaff were very welcoming and organised. Our room was very spacious, clean and comfortable. The on site parking was very convenient. We had a great experience and would love to return.
We loved it all, no complaints.
Dear Steven, we thank you very much for your positive review! We are really happy to know that you appreciated our hospitality and the organization of our staff. Our aim is to offer you a service that not only meets, but exceeds your expectations. We put commitment and passion into everything we do. We are excited to learn that you had a great experience and would be happy to visit us again! We look forward to welcoming you back to our hotel and making your next stay as enjoyable. Thank you again for your kind words! Claudia
Dear Steven, we thank you very much for your positive review! We are really happy to know that you appreciated our hospitality and the organization of our staff. Our aim is to offer you a service that not only meets, but exceeds your expect… Show more
Reviewed: 2 October 2024 · Stayed in October 2024
Verified reviewGood shower, friendly staff
Room not as advertised, tired and outdated decor, dog barking for hours on adjacent balcony, only one chair in the room for two people, run-down location far from town with some unpleasant characters on the street.
Dear Kevin, thank you for sharing your experience. We are sorry to hear that your stay did not meet your expectations. Our goal is to provide high-quality service, and we apologize for the inconveniences you encountered. We are glad you appreciated the shower and our staff. We want to clarify that we offer a variety of room types, and our online descriptions provide an overview of the different options available, rather than referring to a specific room. We encourage our guests to reach out to us directly if they have specific preferences. Additionally, we would like to note that we did not apply the pet fee for your dog during your stay.We also apologize for the disturbance caused by the barking dog and for the location not meeting your needs. Your opinion is essential to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Best regards, Staff - Hotel La Villa
Dear Kevin, thank you for sharing your experience. We are sorry to hear that your stay did not meet your expectations. Our goal is to provide high-quality service, and we apologize for the inconveniences you encountered. We are glad you ap… Show more
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewNice modern, clean hotel in good location for a stopover going in or out of Italy. Very professional receptionist .
Double bed a bit small
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewA bit more expensive than wanted, but it was a good and calm night.
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 August 2024 · Stayed in July 2024
Verified reviewReviewed: 9 August 2024 · Stayed in August 2024
Verified reviewHad Sky TV, great room facilities and helpful staff when checking in
Location was quite far from Ivrea and difficult to get taxis. Needed Ice for an injury and was ynable to get any
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified review