The room we had was very small. With two suitcases it was hard to walk. Besides the wide windowsill, there was no place to put out belongings (phone, handbags etc). The bathroom doesn’t have any hooks for towels or any shelves to keep your toiletries. The lady at the front desk was very nice and helpful. They should consider putting less room fragrances in the hallway. The smell was too intense and caused headaches for both of us.

Location! 15 min walk from the train station, 15 min walk to the Uffizi gallery and steps from the Duomo.

Stayed in August 2025

Nothing

Great area with fabulous views staff were very accommodating

Stayed in August 2025

Honestly everything was pretty good

The location was everything and more. Close to everything and easy to access

Stayed in August 2025

Amazing amazing location, room was small but perfectly adequate but the location and view more than made up for it

Stayed in July 2025

Nothing. From the staff to the room to the location, it was excellent.

The super central location was amazing, you stepped out right in front of the Duomo. Nothing was too far to walk to. And the roof terrace access was such a great bonus!!

Stayed in August 2025

Nothing not to like!

Breakfast was very basic but a nice selection and they went out of their way to supply vegan items on request. The beds were comfy and the location was excellent, very central and close to everything. The view from the balcony of course was amazing. The lady at reception was lovely, so friendly and helpful.

Stayed in July 2025

amazing views on the rooftop terrace, close to the city center and the duomo, large rooms with lift and helpful staffs , rooms with fridge and drinks and wardrobe.

Stayed in June 2025

Everything was perfect!

The proximity was amazing - really close to the bus and train station and literally next to the main attractions. Very professional operator that was very accommodating. The aircon works amazingly and during summer it's a bonus. We had a late check in and instructions were very clear. Room was spacious and beautiful. Will definitely stay here again.

Stayed in July 2025

Nothing

Beautiful room, comfortable beds, breakfast lovely. Staff fantastic

Stayed in July 2025

The room door could only open partially due to what I believe is a defect with the door (should be easy fix by trimming it down so the bottom doesn run into the floor). Bigger folks may not get through the door too well.

Absolutely loved the location....couldn't have been better and at a relatively reasonable cost given the location and view of the Duomo from the room. It is also in close walking distance to the Pizza della Signoria and Ponte Vecchio. Before getting there, we were advised that, due to air conditioning issues, they moved us from our deluxe room to a superior room with view of Duomo. We were fortunate to get this beautiful room that was very clean and with beautiful gold trim and purple colors. The twin beds we requested were comfortable. We liked the newness of the bathroom, esp the nice wide ledge where we could put our stuff. Breakfast was included, but we only opted to use it 2 out of the 3 days we stayed there. Since the dining room was under renovation, Alejandra was kind enough to run for groceries and provide us with everything we asked for the night before (juices, water bottles, bananas, yogurts, bread, meat, cheese). Loved that we could see the Duomo clearly from the rooftop.

Stayed in June 2025

The room was very small. Bathroom needs hooks and somewhere to place products. Need two places to put luggage.

Location was perfect.

Stayed in July 2025

None

Very convenient location , center of everything. It really helps when we want to take a break and rest after walking around in hot weather. The staff is very helpful and accommodating. Breakfast is convenient. Room nicely decorated and very clean.

Stayed in July 2025

Big room, great location, well serviced by the lovely Carol!

Stayed in July 2025

Prime location. Rooftop view is amazing

Stayed in July 2025

everything was good, aircon wasn't working st the time but they did provide a fan. location was great.

Stayed in June 2025

Close to Duomo, beautiful view from rooftop.

Stayed in June 2025

The location, room, staff and breakfast was so wonderful. And do take advantage of the roof top. I didn’t and it’s beautiful up there.

Stayed in May 2025

We liked everything. Carol (Carolina) was amazing! Very attentive, friendly, helpful, excellent service. This is my second time in Florence and this location cannot be better. A short walk to everywhere literally! Room was very clean, nicely decorated and spacious with good view. Mattress was firm and linens were great. It was not noisy at all. I will definitely go back. There’s a cool space in the rooftop to chill and have a glass of wine during sunset.

Stayed in June 2025

Can't think of anything I didn't like!

The location is superb. We received a very warm welcome indeed and the staff were really helpful. But the roof top terrace is amazing! The view is stunning and the cool breeze above street level lovely.

Stayed in June 2025

Air conditioning wasn’t working but staff did everything they could to make us comfortable.

Great location. Elevator!!! Loved the terrace. Nice big shower!

Stayed in June 2025

N/a

The location is as central as it gets and the view from the roof terrace is worth the cost alone. The room was spotless and well fitted……did I mention the roof terrace?!

Stayed in May 2025

Limited breakfast offering but cafes all around.

Amazing location looking right out on the duomo so in the centre of Florence with all the sites within a few minutes' walk. Fabulous roof top terrace with panoramic views.

Stayed in May 2025

Coffee facilities in the room were a bit basic.

Location could not have been better. Lovely staff.

Stayed in May 2025

The smell from the elevator shaft was not pleasant and the use of the rooftop was really not highlighted. Some of the other hotels provided their guests wine and light refreshments at the rooftop just before sunset - a brilliant idea. We would have paid extra for such a service and it is a wonderful idea given the location.

I loved the location! It was close to everything and the fact that we were right across from the Duomo made it extra special.

Stayed in April 2025