Reviews of Koala Hostel

The people and staff were so friendly

The facilities were not properly maintained, the place is not hygienic and rooms were crammed.

Lounge

for the second night we stayed in a different bedroom and it was ok compared to the first night the staff asked us to write a good review because they took the fan we asked for from another room. If you know that your hostel is that warm you should have enough fans for everyone. They said the clients were going to make a bad review so we had to make a good one to make up for it. Not acknowledging their mistakes.

The lounge had a nice vibe however the owners made ir look like a disco. The music was loud all night and the guests were smoking and drinking.

In our first night It was very hot, and the shower was broke. We asked for a fan, and first they told us they didn’t have one. But they end it up getting one against their will. The street wasn’t the safest.

(1) Just within two minuets walk from Metro station (Loreto) (2) The hostel exterior was nicely decorated with lot of paintings, books etc. The kitchen was also functional (3) The linens were very clean

The shower room was not upto the mark. It was not clean, not properly maintained. Even the toilets found sometimes not clean

It is located near subway station

The property is really old. There were ragged walls, stains on the ceiling, and beds that shake with every movement. Also, it is impossible to lock the door with the key, so basically everyone can go inside to the room while you are sleeping.

the doors closed, 24hr desk was great, the roof was functional, couches comfortable. crowd very nice there.

no AC, very warm woke up next to my cousin and in his slumber he had created a pool of sweat beneath him. he was dripping and shaking and making small nasal noises. he only snores when he is reminded of the terror of the small hot war tank he once operated, feeling immensely overwhelmed, traumatized, and taken aback to his days of war. also there was hair in the shower.

No. Poor facilities

The room and the WC

Staff very nice. Location is good, near metro and not far (even walking) from Milano Centrale.

The bed is not comfortable, the mattress is really thin and the pillow not comfortable. The room was extremely hot, even with the windows fully open, there is circulation of air. The bathroom, both shower and toilet need some improvements and cleaning. It has potential to be improved and become a great hostel, hope they improve.

Nothing

It was a good experince if u want to have a shower publicly

Vibe

Bathrooms

The place was clean, toilet paper, soap, clean sheets, everything was good. We were in a hurry and wanted to get in early and they accepted our request with a big smile. Thank you, Koala Hostel.

nothing

Na

Very dirty and not even a fan

The staff cleans the rooms and bathrooms every day There is a small kitchen that people can cook There is a football table in the common area

-wobbly beds which shake every tine someone climbs the ladder or moves in bed -air conditioning non existent, only an old noisy fan which doesn’t properly ventilate the room -The manager is very unfriendly. I asked him to cut my city tax because i live in Milan and he refused to do so, even though by law he shouldn’t take taxes from someone who has a self certification + change of residency to Milan. He told me I am not here to make friends with you -they dont put hand sanitizer and shampoo in the bathrooms or at least when i was there - the garage next to the hostel keeps waking up everyone inside the hostel around 6 or 7 AM since the windows are open because there is no air conditioning

the staff the guy who checked in for ma very friendly he is an indian man

only i did not not like is the bad where making noise and room where hot i ask for extra fun but not available

The hostel is close to the metro station, and you need just about 10-15 minutes to get to Duomo and the city centre, also the same time to Milano Centrale train station, that is very good. The staff is very friendly and smiling. I booked a couple of weeks before my stay, and a lot of places were already sold out, so I was happy to find an availability here. And not expensive for Milan at all. They also keep your luggage for free, but only till 7 pm, after you should pay.

The room was very small (room A), with 2 beds. I had the upper bed, which wasn't stable at all and moving in all the directions when the girl under me was turning over or standing up / lying down. I think it was kinda same feeling for her. I didn't find any hot water in the private shower and had to go to the common one (with 4 showers). Also, every bed has a socket, but in front of mine, there was a metallic bar from my bed, and I couldn't plug anything in. It was strange.