Reviews of NH Bergamo 4 stars
Paleocapa 1G, 24100 Bergamo, Italy
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe location is on the downtown withiin walking distance to get the funicular to the old town and main touristic attractions. Esy to access from railway with proper or nearby parking. Spacious room and good breakfast.
It is difficult to spot the hotel from the street and the access is not friendly for those with luggage. Staff also did not demonstrate willingnes to help and support. Cleanliness was ok, but can improve
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSpace in the room, breakfast buffet amazing.
Tiny gym
Dear Alejandra, Your feedback is much appreciated. We are delighted to know that you enjoyed the spaciousness of our rooms and our amazing breakfast buffet. These are indeed some of the features we are very proud of. We also acknowledge your observation about our gym. It is designed to provide essential equipment for a basic workout, aiming to offer a balanced blend of comfort and convenience for all our guests. Thank you once again for sharing your thoughts. Your insights help us continually improve our guest experience. We look forward to welcoming you back in the future. NH Bergamo Team
Dear Alejandra, Your feedback is much appreciated. We are delighted to know that you enjoyed the spaciousness of our rooms and our amazing breakfast buffet. These are indeed some of the features we are very proud of. We also acknowledge y… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewMost of the things were ok. Location was the best thing
AC doesnt go lower then limit so it feels hot if AC is not on for long.
Dear guest, Your feedback is much appreciated. It's great to hear that our location was a highlight of your stay. Regarding your comment on the air conditioning, we're sorry to hear about your experience. We strive to create a comfortable atmosphere for all our guests, and your feedback helps us improve. We hope to have the opportunity to serve you better in the future. GIORGIO ANGIOLETTI NH Bergamo
Dear guest, Your feedback is much appreciated. It's great to hear that our location was a highlight of your stay. Regarding your comment on the air conditioning, we're sorry to hear about your experience. We strive to create a comfortable … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery friendly profesional stuff, great location , very nice breakfast and comfortable room , bed , and nice they have fridge with water so no need anything , very comfortable stay ..
Dear Yulia, Your kind words are greatly appreciated. It's delightful to hear that our professional staff, prime location, and comfortable rooms contributed to your positive experience at our hotel. We strive to provide a complete experience for our guests, and it seems like the breakfast and amenities like the fridge with water met your needs nicely. We hope to have the pleasure of welcoming you back for another comfortable stay in the future. Best regards. NH Bergamo Team
Dear Yulia, Your kind words are greatly appreciated. It's delightful to hear that our professional staff, prime location, and comfortable rooms contributed to your positive experience at our hotel. We strive to provide a complete experienc… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewPerfect location, close to main street, bus and train station.
On checkout, the manager was very rude to her new staff member. The girl was obviously training and politely asked us to wait for her colleague to help us. The manager came and was angry with her. It was unnecessary and made us uncomfortable.
Dear Melanie, thank you for sharing your great experience. We really hope to welcome you back again soon! Best regards NH BERGAMO TEAM
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat location , simple clean hotel and had parking (daily cost) which was bonus
No bar / restraunt but plenty of options close by.
Dear Kevan, Your feedback is highly appreciated. It's refreshing to hear that our location, cleanliness, and the convenient parking facilities met your expectations. We understand that the absence of an in-house bar or restaurant may have been a slight inconvenience. However, as you've noticed, our excellent location provides a multitude of dining and leisure options nearby. We pride ourselves on offering a simple, comfortable and ideally located accommodation for our guests to enjoy their stay. Your comments are valuable to us and we are grateful for your review. We hope to have the opportunity to welcome you back soon. Best Regards. NH Bergamo Team
Dear Kevan, Your feedback is highly appreciated. It's refreshing to hear that our location, cleanliness, and the convenient parking facilities met your expectations. We understand that the absence of an in-house bar or restaurant may hav… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery good position to explore the city. Nice and spacy rooms, Excellent and VERY convenient underground parking just next to the hotel (that was also not expensive 15euro/day).
It is overpriced but i guess not so much for the prices that you can find for a decent hotel in Bergamo.
Dear Guest, It's delightful to hear that you appreciated our strategic location, spacious rooms, and convenient parking facility. We always aim to provide our guests with a comfortable and hassle-free experience. Regarding pricing, we strive to offer competitive rates that reflect the quality of our amenities and services. We understand that value for money is important and we are consistently reviewing our prices to ensure they are fair in comparison to the market. Thank you for choosing to stay with us and we hope to welcome you back for another pleasant stay in the future. GIORGIO ANGIOLETTI NH Bergamo
Dear Guest, It's delightful to hear that you appreciated our strategic location, spacious rooms, and convenient parking facility. We always aim to provide our guests with a comfortable and hassle-free experience. Regarding pricing, we str… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGood.location
Dear Wallace, We are delighted to hear that our hotel's location met your expectations. The strategic position is certainly one of the aspects we are very proud of. We believe an accessible location can greatly contribute to the overall guest experience. We hope that the rest of your stay was just as enjoyable and we look forward to welcoming you back on your next visit. Best Regards. NH Bergamo Team
Dear Wallace, We are delighted to hear that our hotel's location met your expectations. The strategic position is certainly one of the aspects we are very proud of. We believe an accessible location can greatly contribute to the overall gu… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewBig comfortable room, nice breakfast, air conditioning working perfectly on a very hot day.
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Dear Guest, It's heartening to hear about your pleasant experience at our hotel. Your compliments about our spacious room, delightful breakfast, and efficient air conditioning are truly appreciated. Our mission has always been to provide our guests with a comfortable and enjoyable stay, and we're glad that we were able to meet your expectations. Your positive experience motivates us to continually strive for excellence. We look forward to welcoming you back on your next visit. Best Regards. GIORGIO ANGIOLETTI NH Bergamo
Dear Guest, It's heartening to hear about your pleasant experience at our hotel. Your compliments about our spacious room, delightful breakfast, and efficient air conditioning are truly appreciated. Our mission has always been to provide… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery nice personell, organized early breakfast to go for our early train trip! Also very good location, near the train station and bus stop from airport.
Dear Liucija, It warms our hearts to know that you found our staff to be nice and accommodating. We strive to go the extra mile for our guests and it's rewarding to see our efforts acknowledged. Our location is indeed strategic, making it easy for our guests to access public transportation like the train station and airport bus stop. We're delighted to hear that you enjoyed the early breakfast we organized for you. It's part of our commitment to make your stay convenient and enjoyable. Your kind words are truly appreciated and we hope to welcome you back for another wonderful experience in the near future. Best regards. NH Bergamo team
Dear Liucija, It warms our hearts to know that you found our staff to be nice and accommodating. We strive to go the extra mile for our guests and it's rewarding to see our efforts acknowledged. Our location is indeed strategic, making it … Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewBreakfast was super good, close to the train stadion and staff was very helpful, we enjoyed our stay.
Dear Guest, Your kind words have truly brightened our day. It's wonderful to hear that you found our breakfast to be superb and our location convenient. Our team is indeed dedicated to providing exceptional service and it's heartening to learn that their efforts contributed to your enjoyable stay. We are looking forward to welcoming you back in the future. Yours sincerely. GIORGIO ANGIOLETTI NH Bergamo
Dear Guest, Your kind words have truly brightened our day. It's wonderful to hear that you found our breakfast to be superb and our location convenient. Our team is indeed dedicated to providing exceptional service and it's heartening to l… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe hotel was close to the city center and the train station. The breakfast was good.
It was not clean. According to this high price, I'd like to get a clean room. The room was dirty. The only clean thing was the bed and the shower. There were a lot of dirt on the floor. Also, it was a shock for me to see the disgusting dirt on the toilet... I just stayed 1 night, so I didn't ask them why was the room like that. If I stayed more than 1 night, I'd certainly ask them to change my room. The pictures I shared are the ones I took after the first minute of check-in.
Dear valued guest, Your feedback is very important to us and we sincerely regret that your experience did not meet your expectations. We take pride in offering our guests a comfortable and clean environment to ensure a memorable stay. The cleanliness of our rooms is indeed a top priority and it appears that we have not lived up to those standards in your case. It is unfortunate that you were not fully satisfied with the cleanliness of the room you received. Our hotel is ideally located near the city center and the train station for the convenience of our guests, and we are pleased to hear you appreciated this aspect of your stay. We also thank you for your positive comments about our breakfast. Rest assured that we continuously strive to provide the highest standard of service and accommodation to all our guests. We hope for an opportunity to serve you better in the future. GIORGIO ANGIOLETTI NH Bergamo
Dear valued guest, Your feedback is very important to us and we sincerely regret that your experience did not meet your expectations. We take pride in offering our guests a comfortable and clean environment to ensure a memorable stay. Th… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewDecent breakfast. Location is good.
Room is actually small then the picture it show. Bathtubs water is not drain is very slow
Dear Yi Wen, It's great to hear that you appreciated our breakfast and convenient location. We understand that these details can greatly enhance your stay. In regards to your feedback about the room and bathtub, we apologize if it did not meet your expectations. It is our goal to provide comfortable accommodation for all our guests, and we are continuously working towards improving our services. Thank you for sharing your experience, your feedback is invaluable to us. We look forward to hosting you again in the future. NH Bergamo team
Dear Yi Wen, It's great to hear that you appreciated our breakfast and convenient location. We understand that these details can greatly enhance your stay. In regards to your feedback about the room and bathtub, we apologize if it did not… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified review