Reviews of The Boutique Hotel 3 stars

This hotel is in a perfect location if you’re looking to tour the Vatican, Castel Sant Angelo etc.. Lots of great shopping around, great restaurants and gelato places, all within walking distance. Staff is friendly and helpful, hotel is very clean and rooms are comfortable with a great view. Would definitely recommend staying here.

Nothing.

Very clean. Our luggage took a long time to arrive and the desk attendant waited for us past midnight.

Nothing.

Excellent hotel location, walking distance to Vatican and surrounded by great shops & restaurant. Hotel was lovely and clean, rooms were great spacious and just like in pics.

Only let down was the old style lift which a pulley style and unreliable at times.

We had a family room and the children got 2 separarte beds, which was great. Vinny the receptionist was great, very accommodating and polite. Cleaning lady too. The hotel is clean and safe. We would be back.

My only issue were the pillows- memory foam isn’t great for everybody, could have done with soft and fluffy pillows to mix.

Good location. Close to eateries. Safe.

The location is very close to vatican, only 10~15 minutes walk. The beds are comfortable; room size is between OK and good; the bathroom size is small, cleanness is OK, but the bath area should have a door or curtain to block the water spillover everywhere.

The bathroom should have a door or curtain to prevent water from spilling everywhere. The building lost electricity at 8 PM on our first night and didn’t have it restored until late afternoon the next day—around 6 or 7 PM. This happened in July during a heat wave in Rome. While the owner claimed the power outage was beyond his control, it was unacceptable that the hotel didn’t offer guests the option to move to another property with electricity and air conditioning. Worse, the hotel/owner made no attempt to offer compensation until I repeatedly complained about the extreme room temperature and the fact that we couldn’t charge our cell phones—something especially critical for visitors relying on them for navigation and communication. I had to insist multiple times on being moved to another hotel with functioning air conditioning. In the end, the only compensation offered was two breakfast coupons, each redeemable for just one coffee and one standard croissant. Fortunately, the hotel had initially asked us to pay the city tax in cash at check-in, but I didn’t have enough cash on hand—and this requirement had never been communicated during the booking process. As part of the compensation, they agreed to waive the city tax. I stayed at another hotel at the end of the trip in Rome, and compared to the service and hospitality there, this hotel and its hosts felt more like a 1- or 2-star experience—despite charging more than what you'd typically pay for a 3-star hotel.

Room and bathroom was clean. Location was perfect for us since our main reason was to visit the Vatican. Staff were very helpful. They are very informative about the area.

It is a little hard to find the location at first.

New, clean and great location

Nothing

Good location for getting to sites, close to Vatican, safe and clean, beds and pillows comfortable

On 6th floor with old cage type elevator that could be temperamental - also two gates to enter which require a key after 8 pm. Staff desk 8am to 8 pm although do have phone for other hours.

The staff were very informative and kind. Recommended some very yummy food spots. The hotel room was very clean and comfy beds. The air conditioning worked well. The old elevator was very cute and fun! Good area as well, it was nice and quiet.

No negatives.

Very comfortable and clean, the neighbourhood is great and very close to attractions. Unfortunately the water pressure is poor so get ready for a lengthy shower! No iron at the hotel ! so if you are going somewhere needing shirts or trousers to be ironed then you need a plan B!

Spacious, well decorated and very clean rooms. Hotel staff is professional and helpful. Very good location, super close to the Vatican and in a nice street full of nice shops for any budget.

I realy liked the old apartment building with an old elevator like a cage:) it was fun for the kids to use it and I like it because I did alot of cardio because of it, as it only can take maximum of 3 to 4 people in :) The room was spacious for my family of 4, clean with a view to an intersting interior courtyard. The position of the building is on a main street, actually a big boulevard with a lot of restaurants, coffee shops, fashion shops nearby. It was a great stay.