Reviews of Hotel Jolanda 4 stars
Via Luisito Costa 6, 16038 Santa Margherita Ligure, Italy
#18 of 25 hotels in Santa Margherita Ligure
Guests' ChoiceReview score
Based on 264 hotel reviews
8.4Score breakdown
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Cleanliness
8.7
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Comfort
8.9
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Location
9.2
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Facilities
8.4
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Staff
8.9
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Value for money
8.1
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Free WiFi
8.8
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Reviewed: 3 September 2025
Struan
South Africa22 reviews7.0“good hotel, good location”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 7 nights
the ending time for breakfast is 10:30, they started clearing away at 10:15
good breakfast
Stayed in September 2025
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Reviewed: 2 September 2025
Klara
Lithuania41 reviews3 helpful votes9.0“Cosy hotel”- • Leisure trip
- • Family with young children
- • Small Double Room
- • Stayed 7 nights
- • Submitted via mobile
For me minus that you have to pay daily for car park … and in a week it end up a good sum of money€ :)
Small hotel in heart of town , walking distance to the beach and restaurants .. no car needed .. good breakfast.. rooms cleaned every day and very well . White., cleans cotton bed linen !
Stayed in August 2025
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Reviewed: 29 August 2025
Melinda
United States2 reviews9.0“We would definitely return to Hotel Jolanda.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 3 nights
- • Submitted via mobile
Room was a little small.
Beautiful property with excellent breakfast included.
Stayed in August 2025
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Reviewed: 29 August 2025
Wendy
Argentina9 reviews8.0“Great location”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
The decoration has a classic old style. Hallway carpet to the rooms should be updated.
Spacious room, complimentary waters, and plenty of towels for the bathroom. Great location, walking distance to the trains station and port.
Stayed in August 2025
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Reviewed: 26 August 2025
Nasser
Israel1 review2 helpful votes9.0““Great experience, special thanks to Mr. Ahmed””- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The only thing that could be improved is the pillows, which were not very comfortable.
> We had a wonderful stay at this hotel. The location was perfect, the room very clean, and the breakfast had a great variety. What made our stay truly special was the exceptional service from Mr. Ahmed. He was always attentive, kind, and made sure we were comfortable at all times. Thanks to him, our family felt very welcome. Highly recommended!
Stayed in August 2025
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Reviewed: 20 August 2025
Tracy
Italy9 reviews8.0“Everything was going well except for the check-out moment.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
There was a lot of dust on the lampshades and on the headboard of the bed. Only one complimentary bottle of still water was provided for 3 guests. I requested a late check-out at 12pm, but exactly at 11am the housekeeper knocked on my door, even though I had a ‘Do Not Disturb’ sign. I explained to her that I had late check-out, but she shouted at me, saying: “There are a lot of rooms that are not checking out and it’s already late”. As if she were blaming me, even though I had requested it at reception.
Some staff were friendly, while others didn’t even smile. I liked how they handled requests. Nice location.
Stayed in August 2025
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Reviewed: 16 August 2025
Pierre
France17 reviews4 helpful votes9.0“Good stay”- • Leisure trip
- • Family with young children
- • Family Junior Suite
- • Stayed 1 night
As for the staff, it’s fifty-fifty. We were welcomed very professionally by some, while others perhaps should not be at the reception if they are unable to offer a smile to the guests.
Our room was very pretty, and the bathroom is well equipped with plenty of storage space. The location is ideal for walks. The breakfast buffet is very pleasant.
Stayed in August 2025
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Reviewed: 13 August 2025
Salih
Turkey46 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
Everything was perfect
Stayed in August 2025
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Reviewed: 4 August 2025
Alecia
Australia2 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 3 nights
- • Submitted via mobile
The only thing that was a negative was that our room 104 was on a very busy road & it was very noisy until midnight & started up again around 5am… otherwise we lived our stay.
Everything was lovely. The rooms were great, clean tidy, roomy, bathroom was nice too. Staff very helpful & friendly & breakfast was delicious, lots to choose from. Great location.
Stayed in July 2025
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Reviewed: 1 August 2025
Narelle
Australia58 reviews10 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 3 nights
- • Submitted via mobile
Walls are paper thin - you can hear your neighbours
Huge big room - great breakfast - nice staff- great location
Stayed in July 2025
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Reviewed: 29 July 2025
Swiss
Switzerland21 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
Parking is an issue - they offer valet parking which can be a nuisance if you need the car a lot (need to inform 30 mins before). Parking is difficult in Santa Margherita (no long term parking, charged by the hour until midnight) Streets are very loud (Motorini!), no chance to sleep with open windows. Luckily, sound insulation is very good with closed windows.
Classic Italian Hotel, nice facilities, very good breakfast choices, friendly staff. In the heart of Santa Margherita Ligure.
Stayed in July 2025
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Reviewed: 21 July 2025
Craig
United Arab Emirates23 reviews7 helpful votes8.0“Central, comfortable and friendly hotel.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
A very minor issue, but a pet bug of mine, dirty plates and consumed items were not removed from the table between courses at breakfast... this could easily have been done.
A good old-styled property very centrally situated with easy walking to most parts of the city. The reception and check-in were easy and the staff facilitated the parking of our car. The room was well appointed: very comfortable bed, good AC, spacious, with a nice modernised bathroom and strong shower! Breakfast was generous and served buffet style in a beautiful terrace (or indoors).
Stayed in June 2025
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Reviewed: 4 July 2025
Nawaf
Kuwait7 reviews8.0“Staff were great, rooms were very clean, breakfast was nice but the air conditioner was bad”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The air conditioner was really weak, we had to sleep without blankets to feel a bit cool which is unfortunate considering how hot Santa Margherita Ligure is
The staff were really helpful and managed to accommodate to our needs in very little time. the room was clean and well prepared and the breakfast was really good
Stayed in July 2025
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Reviewed: 2 July 2025
Anka
Slovenia50 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Premium Quadruple Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast very low quality.
Location is perfect for bars and restaurants in Santa Margerita. Close to the beach.
Stayed in July 2025
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Reviewed: 26 June 2025
Martin
United Kingdom66 reviews13 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Great location. Great AC. Comfortable bed and pillows. Clean. Helpful staff. Decent breakfast. Easy walk from station and easy walk to centre of town, beach, ferries etc.
Stayed in June 2025
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Reviewed: 21 June 2025
Bsor
Cyprus32 reviews4 helpful votes7.0“If the hotel gets a little refresh and the rooms are renovated like the bathroom was renovated, the hotel will definitel”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The hotel is outdated and needs updating, and there is a parking problem.
Good location Big room
Stayed in June 2025
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Reviewed: 26 March 2025
Ron
Israel7 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Excellent and clean room. The stuff were very polite.
Stayed in March 2025
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Reviewed: 10 January 2025
Björn
Sweden17 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
Expensive parking.
Nice room.
Stayed in January 2025
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Reviewed: 27 October 2024
Donald
United States8 reviews1 helpful vote9.0“Very nice once found.”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
A little difficult to find. It's tucked into an area about one block "north" of city center round about. GPS could not locate. The actual location is good, just hard to initially find.
Somewhat historic facility with very interesting interior decor. Good breakfast.
Stayed in October 2024
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Reviewed: 23 October 2024
Erica
Ireland10 reviews1 helpful vote8.0“My stay in Santa Margherita was very enjoyable and I enjoyed having a room with a balcony was great.”- • Leisure trip
- • Solo traveller
- • Classic Double Room
- • Stayed 4 nights
- • Submitted via mobile
The stair hand rail was filthy. So dirty I couldn’t touch it. The bin and toilet brush in bathroom need to be replaced. They have served their purpose. Not acceptable for 4 star hotel or any stars for that matter.
Breakfast was good. Great location. Short walk to both station and restaurants. Felt safe walking around.
Stayed in October 2024
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Reviewed: 21 October 2024
Charlie
Australia8 reviews3 helpful votes9.0“Great stay and highly recommended”- • Leisure trip
- • Couple
- • Family Junior Suite
- • Stayed 2 nights
Nothing really maybe a swimming pool but beach was close, foyer was a bit outdated
Big room and great location and breakfast was nice
Stayed in September 2024
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Reviewed: 20 October 2024
Mcmyler
United States5 reviews1 helpful vote8.0“Great value and location.”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
Excellent breakfast. Great room and shower. Nice friendly gentleman on check in. Appreciated the parking as street was packed. Went to the Oca Biance down the street for dinner....excellent wine but the food was really disappointing.....worst monkfish dinner I've ever had (a spongy one ounce piece of fish for $28, that I doubt was actually monkfish). Wife's steak was tough and was not a filet mignon. I suggest you don't recommend this restaurant for dinner until they get their act back together.
Stayed in October 2024
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Reviewed: 17 October 2024
Bogdan
Poland8 reviews1 helpful vote8.0“Very nice place to stay”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted via mobile
a bit later check-out time (12 instead 11AM)
Good breakfast. Convenient location. Room, stairway, lobby, breakfast area - all decorated with artwork- paintings, sculptures, etc. Personnel with a great customer-oriented attitude.
Stayed in October 2024
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Reviewed: 27 September 2024
Kathleen
United States2 reviews3 helpful votes8.0“Beautiful hotel in a beautiful city”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted via mobile
Staff at the front desk was not very friendly. Two in particular - man & woman, but didn’t get their names.
Proximity to train station and downtown. Clean, modern, friendly maids did a good job.
Stayed in September 2024
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