Fine, no complaints

Stayed in July 2025

Great place to sleep off a bad case of jet-lag after a long international flight.

Stayed in May 2025

The rooms are good value, the elevators are tiny The location is not for layovers (only if you want to do things around that area) Not easy to get to the airport from there

Stayed in March 2025

The hotel is in an old building away from all business centers, plus no shuttle available from the airport to hotel.

Staff was good and rooms were okay.

Stayed in March 2025

The hotel is promoted as a 4 star hotel but in the 21st century this accommodation in its current state is not of 4 star quality. The building is from the 1960s/1970s and as the lift is narrow this gives away the fact that the building was not first built for use as a hotel where guests have large items of luggage and are wheelchair users. The bed and bathroom of my bedroom did appear to be newer so this was good. I woke up early as I was sweating and found out the bedroom was extremely hot (25 degrees). I didn't know whether I should have regulated the air conditioning the evening before. I also found there were two annoying night lights - one on the bedside table and the emergency light next to the door frame that made the room bright. There is no radiator in the space under the window ledge where once there probably was and I noted there were mould spots on the wall under the window. The hotel is far from the centre of Gallarate (circa 20 minutes on foot) and the railway station but I knew about the hotel's remote location when I booked.

The staff are very friendly and helpful. Also the one staff member in the breakfast room was welcoming and was making sure that food trays and drink jugs were full. I found the items of the breakfast (additional charge) varied and fresh. There is granola and cornflakes, fresh loose pastries and pancakes and packaged pastries and biscuits as well as cold meats and cheeses. I was expecting to see a fresh loaf of bread/baguette but there was not. Cold drinks include ACE - a favourite! My bedroom was on the first floor so I didn't have to walk far to and from the front door. The bedroom is large with a chair and an armchair and the ensuite bathroom is generous sized with fresh towels and complimentary toiletries. There is a window in the bathroom which is unusual for hotels but I had the feeling the building was not first built for use as a hotel.

Stayed in December 2024

The bunk bed didn’t have a safety rail and appeared unsafe. One of the kids slept on the mattress on the floor.

Very clean , friendly and helpful staff, quiet location!

Stayed in August 2024

Close to airport and ideal for visiting Milan. Great value. Large beds. Well equipped rooms. Great pool and area for sun bathing!

Stayed in August 2024

The rooms are very outdated.

The property is located close to the airport. The staff is very nice and friendly. The rooms are outdated, but all of the linens were clean.

Stayed in July 2024

The rate was high due to fully booked hotels in Milan and it's reflection to Gallarate area.

Good reatsurant on the other side of the street. Nice feeling in the hotel.

Stayed in April 2024

Is difficult to find an Uber, and is not in the city center, so if you haven’t rented a car you have to pay Taxi, I recommend to rent a car.

Is perfect if you need to work in Gallarate, it is accesible to restaurants, markets.

Stayed in March 2024

Rooms were pretty small. Difficult to accommodate a handicapped person - hard to move around the room with a walker, would have been nearly impossible with a wheelchair. Handrails to help get up from toilet was missing.

Close to airport. Staff was helpful - 1) needed some packing tape and the front desk person had some for me to use; 2) Got some takeout for dinner and the front desk person let us use the breakfast area and sold us some drinks and took care of our used dishes, etc.

Stayed in November 2023

nothing really - due to the nature of our stay

staff were very helpful - as easyjet cancelled our flight , they allowed us to book in , around 0230 in the morning

Stayed in September 2023

Old furnishings in room; needs renovation. Insufficient number of electric outlets.

Nice garden by the pool. Parking with security camera. Helpful staff. Near train station.

Stayed in October 2023

Missing a kettle with tea and coffee in the room.

Friendly staff

Stayed in September 2023

Looks a bit old and strange when you arrive

It is better than it looks like .. nice big room and shower, friendly staff

Stayed in September 2023

Good choice for one-night stay as it's only 10 minutes by car from the airport. Good value for money with free parking.

Stayed in August 2023

I didn't have breakfast, very little choice of sandwiches for lunch

great pool area helpfull staff

Stayed in July 2023

Beds were very uncomfortable.

Decent quadruple occupancy. 15 minutes from the airport. Great storage facility inside the rooms and a safe.

Stayed in July 2023

Frequent guest here, nice hotel with great pool and patio. Breakfast is good, staff nice and helpful. Shuttle was not running during my stay, so I used taxi service (about the same cost as Uber to/from airport, cheaper than renting a car). Favorite restaurant is next door - Goletta - outstanding seafood and local fare, very nice staff.

Stayed in June 2023

Breakfast very good.

Stayed in June 2023

For checking in earlier, you had to pay extra. Location was not the best far from everything.

Comfortable bed

Stayed in March 2023

Everythin Clean but needs Renovation

Stayed in May 2023

Nothing.

Good comfortable and clean room.

Stayed in May 2023

clean and friendly staff

Stayed in October 2022