Reviews of Hotel Incanto 3 stars
Via Dei Colli, 72017 Ostuni, Italy

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThis a large hotel from the 70s with a lot of charm and a great location with a stunning view of Ostuni. The swimming pool is a true highlight, very nice, clean, large and scenic. Only 4 minutes from Ostuni. Good breakfast
The rooms are specious although a big dated but we still had a good night sleep before heading to the airport the following morning.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewWe have been coming to this hotel for years for 3 main reasons, the outstanding view of Ostuni and the far reaching views to the beach which beats any 5 star hotels, the beautiful pool with gardens and bar but most of all for the lovely, friendly, accommodating staff, whole team are wonderful but especially Graziano, Anna and the lovely young chap who makes wonderful cappuccinos at breakfast. Thank you all for another memorable stay!
We liked everything
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewGreat location minutes from Ostuni, big quiet AC room, comfy bed, enormous pool, great food, attentive staff team including Graziano and Arianna. Good value, glad we chose Hotel Incanto and will definitely come again.
There wasn’t anything not to like
Reviewed: 21 November 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThe team were so professional and caring. Thank you Allesea. The hotel was comfortable. Lovely vibe and extremely welcoming and accommodating. Above and beyond. The architecture amazing 1970 Hotel. Lovely Italian experience.
I wish I could reinstate it to its former glory. It's beautiful. If a menu was available for lunch and dinner, it would be super.
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewHotel is old but well maintaned, not modern but clean and cosy, with a beautiful view to Ostuni from room balcony, very good breakfast and so nice stuff. Swimming pool helped us to survive on 40°C, all around are terraces with Mediterranean vegetation.
Reviewed: 30 September 2023 · Stayed in August 2023
Verified reviewThe swimming pool area.
Nothing. I liked it all
Reviewed: 15 August 2023 · Stayed in July 2023
Verified reviewThis was one of the best experiences we've had in a hotel anywhere ! The staff was so kind and attentive, the room was just what we needed and the location was perfect ! A few kilometers away from Ostuni, a wonderful place to spend our evenings ! Breakfast was very tasty, Wi-Fi in common areas was working great and the pool was a dream ! There's a lot of parking spots just in front of the hotel if you have a rental car which is always a plus. The room had a mini fridge and AC that worked perfectly, great sea view and again, all the staff members were kind and very helpful. Would recommend, 100% !!
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewPool area was beautiful. Very friendly and helpful staff. Lovely lunch.
Shower was very small.
Reviewed: 9 August 2023 · Stayed in August 2023
Verified reviewReviewed: 18 July 2023 · Stayed in July 2023
Verified reviewLocation and price
Very dated. More a 2 star. Was prob nice in the 70’s but in dire need of renovation .
Reviewed: 18 July 2023 · Stayed in July 2023
Verified reviewReviewed: 16 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 June 2023 · Stayed in June 2023
Verified reviewNothing, although the pool gave slight relief from the monstrosity of the dated, dirty, decrepit hotel
The hotel was dirty, dated and in need of a lot of attention
Reviewed: 20 September 2022 · Stayed in September 2022
Verified reviewlocation
no Wi-Fi
Reviewed: 17 September 2022 · Stayed in July 2022
Verified review