Reviews of Il Prato Firenze
29 Via Il Prato, Santa Maria Novella, 50123 Florence, Italy

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Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewLovely owner, cozy place
Hello Kittidhat! I'm glad you had a good stay! I look forward to seeing you on your next trip! Best regards! Alda
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewVery welcoming and friendly hosts. The property is located a short walk from Santa Maria Novella train station, so extremely convenient. The room was spacious, and the bed very big and comfortable. I loved the little, homely touches, like the bookshelves and the sticky notes.
No lift, because located in an old residential building. On the upside, the apartment is on the first floor.
Thank you very much Charmaine! You are a very kind and friendly guest! When you want to come back for a next stay, you will be welcome!! Kind regards, Alda
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe room is lovingly furnished and the city centre is within walking distance. However, it wasn't really clean - there was still hair in the shower and there were some stains on the duvet. In addition, the street is extremely noisy and much busier than we thought - we could hardly sleep and therefore unfortunately hardly enjoyed our stay in Florence.
Good morning Sebastian, I am sorry that you did not have a good stay at our property. Regarding the cleanliness, you could have warned me and I would have immediately sent the cleaning company to solve the problem. Regarding the noise of the street, this is a subjective opinion of the guests. Obviously it is the center of Florence, therefore it is necessary to appreciate the comforts and services. Regards, Alda
Good morning Sebastian, I am sorry that you did not have a good stay at our property. Regarding the cleanliness, you could have warned me and I would have immediately sent the cleaning company to solve the problem. Regarding the noise of th… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe location was great & close to the sights we wanted to see. It was clean & the bed was extremely comfortable. The full length mirror was fantastic for getting ready to go out & the large bottle of water was a great touch as we forgot to bring some home for the evening. The owners were very sweet & helpful.
The space was a bit smaller than I expected, but the comfortable bed made up for it. Literally, the best night’s sleep I had in the entire 10 day trip.
Dear Janae! Thank you for the nice review, I am happy that you had a good stay at my property. It was a pleasure to meet you, when you want to come back to Florence you will be welcome!!! kind regards, Alda
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewExcellent location near train station. Lovely host who recommended places to eat. Comfortable room, was only there for one night.
Thanks Scott I am glad you enjoyed your stay with us. Best regards, Alda Il Prato Firenze
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewThe location is perfect and the host, Alda, is so lovely and kind. There are pharmacy, supermarket, bakeries, restaurants, coffee shops all near by.
None
Many thanks Pei Pei! It was a pleasure hosting you! When you want to return to Florence you will be welcome! Best regards Alda and family
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 August 2024 · Stayed in August 2024
Verified reviewVery lovely property with great location
Many thanks Gvantsa! It was a pleasure to welcome such kind and respectful guests! Alda and family
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewThe room is perfectly clean and organized, and has very good facilities. It's located near the historic city and the train station. The hostess is very friendly and thoughtful. We were received in a warm welcome.
Many thanks dear guests! You were really kind and respectful! If you want to come back in the future, you are welcome! Greetings, Alda and family
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 9 July 2024 · Stayed in July 2024
Verified reviewwithin 20 minutes of most tourist attractions, lots of places to eat nearby, very clean, provided extra pillows towels and blankets
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewEverything was perfect for our stay, location, it’s all you need, a few steps to climb for a perfect stay & host who was simply beautiful to deal with, she reminded us our nonnas, if you a couple and want a feel of Florence that is within 20 minutes of walk to everywhere you want to see, then this place & it’s host will give you that & more.
Nothing
Thanks Giorgio for your words! I'm happy that you enjoyed your stay!!! I really hope to see you again next year! You will be welcome! Have a good trip, greetings Alda
Reviewed: 26 May 2024 · Stayed in May 2024
Verified reviewThe room was very clean, cozy and with necessary items, it was ideal for two persons. Also, it had the atmosphere of a home, there was coffee/tea and snacks. I think it was great deal for such price. Location was easy to find from train station and took only about 15-17 minutes to walk from there to main sightseengs. I would recommend
N/A
Thank you very much! It is truly a satisfaction that you enjoyed the room and the stay in our apartment! It was a pleasure to meet you! Greetings, Alda and family
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewPerfect accommodation, near centre and trainstation.
Little noise from street.
Many thanks Petra! You will be welcome whenever you want to return to Il Prato Firenze! Greetings Alda and family
Reviewed: 27 April 2024 · Stayed in April 2024
Verified reviewHost Alda was really nice and accommodating. The room was clean, the bed was comfortable, amenities were just right, including with a Nespresso coffee machine with free coffee pods, sweets and bottle of water. Good water pressure in bathroom.
Bed-side tables can be improved. The bathroom is a bit small but ok, perhaps the water heater can be bigger since its hot water capacity is limited (can barely accommodate 2 people that need to shower after each other).
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 March 2024 · Stayed in March 2024
Verified reviewClean, location, friendly host
N/A
Many thanks John! When you want to return to Florence, you will be welcome at my apartment in via il Prato! Have a nice trip, Alda
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewWonderful and comfortable apartment. Good location near Opera Hall and Leopold tram. Nice owners.
Not very close to the tourist center of Florence (15 min walk)
Many thanks Vivek! It was a pleasure hosting you! When you want to come back for a next stay, you will be welcome! Alda & family
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewReviewed: 10 November 2023 · Stayed in November 2023
Verified review