7.9

Reviews of Sogno di Giulietta e Romeo 3 stars

Campo San Cassiano, 1858, San Polo, 30125 Venice, Italy

  • Sheila

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The location. The later check in. They managed for us the drive from the airport, very pleasant. The breakfast was ok.

    It was quite old the furniture and the whole atmosphere at the hotel.

    Property response:

    Dear Sheil, thanks for your review. Best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    30 August 2025
  • Daina

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    We stayed here on two occasions in August. The first time, we were given the “Mirror Room,” which was lovely. The breakfast was simple but nice, and the location of the hotel is excellent.

    However, when we returned for the second part of our trip, we were placed in “The Young” room, and it was an absolute disgrace. It felt like a damp storage cupboard that had been lazily converted into a guest room. Despite being charged the same price as our first stay, the air conditioning barely worked, there were hairs left in the sink, and the entire space had an unpleasant smell. It was so bad we decided to leave early. To make matters worse, management has completely ignored our attempts to follow up; no apology, no explanation, no resolution. The contrast between our first stay and the second was shocking. Unless you can get a written guarantee from the staff about which room you’ll be given, I strongly recommend avoiding this hotel altogether.

    Property response:

    Dear Daina, Thank you for sharing your feedback. We would like to clarify a few important points regarding your stay. For the first part of your visit, you had booked an Economy category room (“The Young”), but we were pleased to offer you a free upgrade to a higher-category room (“The Mirror”), at no additional cost. This is why you were able to enjoy a different, larger room at the same rate as your Economy booking. When you returned for the second part of your trip, the hotel was fully booked and unfortunately, an upgrade was not available. You were therefore accommodated in the Economy room that you had originally reserved, and the price was in line with that category. Regarding your comments about our management, we must respectfully point out that we did respond promptly to your messages, explaining the situation and doing our best to improve your experience during your stay. We regret that your expectations were not met on this occasion, but we believe it is important to highlight these details so that future guests have an accurate understanding of our services. Kind regards, Alberto Bertoli, HM

    Dear Daina, Thank you for sharing your feedback. We would like to clarify a few important points regarding your stay. For the first part of your visit, you had booked an Economy category room (“The Young”), but we were pleased to offer yo… Show more

    Sogno di Giulietta e Romeo
    27 August 2025
  • Tenzin

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    First time in Venice 🇮🇹✨ and this place made it truly unforgettable! 💙 Perfect spot 💯 Right between the train station and city center, with a private jacuzzi 🤩 Just 7 min walk to all the main attractions. TV is a bit old-school but no big deal. Room was spotless with slippers provided 👌 Breakfast was average but fine.” It’s worth staying here with a private jacuzzi 💯💯💯

    I like everything about this property!!

    Property response:

    Dear Mr.Tenzin thanks for your review best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    18 August 2025
  • See the hotel
  • Hermanus

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Gemma

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Good location, reasonably priced.

    Breakfast was mediocre. Gluten free options were basically just packs of Schar crackers or biscuits.

  • Dhevan

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review

    Location, Location, Location!

    Room was a bit small and flight of stairs

  • See the hotel
  • Tetiana

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Superb breakfast, clean and nice facilities, staff was very helpful! Definitely come back in the future :)

    Property response:

    Dear Tetiana thanks for your review best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    5 August 2025
  • Rachel

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    location for work value for money

  • Luīze

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Location was good, staff was good.

    Breakfest was really bad, really poor choice of food. There wasn’t any air conditioner, so it was really hot and really noisy when you open window for some air at night, also we had problems with electricity, for some time there wasn’t any in the bathroom.

    Property response:

    Dear customer, we disagree with the above. The quality of the breakfast is excellent, and the electricity in the building is flawless. If you had reported the issue, we would have promptly addressed it. Sincerely, Alberto Bertoli, Hotel Manager

    Dear customer, we disagree with the above. The quality of the breakfast is excellent, and the electricity in the building is flawless. If you had reported the issue, we would have promptly addressed it. Sincerely, Alberto Bertoli, Hotel Man… Show more

    Sogno di Giulietta e Romeo
    28 July 2025
  • See the hotel
  • Hayley

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    The location was good and staff were friendly and helpful.

    We were supposedly upgraded but this room in terms of space and facilities was well below expectation. The rooms in the photos were not an accurate representation of what we got (even with the upgrade). Not enough plug sockets and the ones we did have were very temperamental.

    Property response:

    Dear Mr.Hayley thanks for your preference. what you describe does not correspond to the truth. Best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    16 July 2025
  • Yannick

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Location. Friendly and helpful receptionist.

    Bad room. Very old. Felt like a basement with a bathroom added to it and old A/C. Staff at breakfast started cleaning and doing dishes in the mess room while we were still eating. Very noisy at breakfast and not pleasant!

    Property response:

    Dear Mr. Yannick, your description doesn't match the reality. However, if you wanted a luxurious stay, you could have simply booked a higher room category. Breakfast is managed, and to ensure hygiene and sanitation, the laundry area is always open, ensuring absolute silence. Kind regards, Alberto Bertoli, Hotel Manager

    Dear Mr. Yannick, your description doesn't match the reality. However, if you wanted a luxurious stay, you could have simply booked a higher room category. Breakfast is managed, and to ensure hygiene and sanitation, the laundry area is alwa… Show more

    Sogno di Giulietta e Romeo
    12 July 2025
  • Mehrkar-asl

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Emmett

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Everything, quirky, beautiful and location fantastic.

    Nothing

    Property response:

    Dear Mr.Emmet thanks for your review best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    30 June 2025
  • Yahyaei

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
  • Astrid

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Julita

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review

    Nice location.Clean & comfortable room & bathroom :) Very nice breakfast! Nice staff,good service,really recommend

    I wish to have a little bigger table,and more hooks or place to hang or leave some random stuff you use every day like. Ps. I’m not recommended the bar/restaurant right outside the hotel…very rude staff 💀

  • Claire

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review

    No bar area and no balcony in room

    Property response:

    Dear Mrs.Claire, thanks for you review, the bar is at first floor; Best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    3 June 2025
  • 7.0 Good
    Sam

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Fotini

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Great location. Extremely friendly and helpful young man at reception

    The room was very small and had no outside window

  • Anonymous

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    breakfast was fantastic!

    mattress not great no sitting area in the room.

  • Gillian

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    The central but quiet location. The decor of the breakfast room and the choice of fresh food for breakfast. The friendly staff, the old atmospheric building with a modern shower & toilet area, the comfy bed.

    A couple of cushions would have been good so we could sit up in bed.

    Property response:

    Dear Mr.Gillian thanks for your review. Best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    2 May 2025
  • See the hotel
  • 7.0 Good
    Matheus

    Reviewed: 7 April 2025 · Stayed in March 2025

    Verified review
  • Anna

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    Breakfast

    Property response:

    Dear Anna thanks for your review best regards Alberto Bertoli HM

    Sogno di Giulietta e Romeo
    5 April 2025
  • Andre

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review
  • See the hotel
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Cortijo El Paraíso

Los Escullos, Spain

Hotel Wildenburger Hof

Kempfeld, Germany

Hilton Garden Inn Tifton

Tifton, United States

Grand Astoria Hotel

Dubai, United Arab Emirates

Hotel Rasah Seremban

Seremban, Malaysia

Clarion Inn & Suites

Bowling Green, United States

Ayuda House

Altrincham, United Kingdom

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...