8.4

Reviews of Il Giglio Rosso B&B

Via Guido Monaco 25, Santa Maria Novella, 50144 Florence, Italy

  • Ian

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Nice clean and quiet room

  • Mary

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Naveed

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
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  • Sara

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Nikolina

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Clean and friendly

    Property response:

    Thank you so much Nikolina for your positive feedback! We appreciate your kind words and are glad you had a great experience with us. We are constantly striving to provide the best service for our guests and are happy to hear we've achieved that. Thanks again! Kind regards, Laura

    Thank you so much Nikolina for your positive feedback! We appreciate your kind words and are glad you had a great experience with us. We are constantly striving to provide the best service for our guests and are happy to hear we've achi… Show more

    Il Giglio Rosso B&B
    31 July 2025
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  • Abdulmohsen

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    Thank you!!!!!!! Your review really boosted my self-esteem and made my day... You're so kind. Best regards, Laura

    Il Giglio Rosso B&B
    4 August 2025
  • Rita

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Elshad

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review
  • Adrian

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Nice and clean rooms. The location is near the city Center but close to the train station so the area could be a bit dangerous at night. But you can go around the train station and avoid the area to reach the center.

    The shower head is not the best and there is no pressure, also the temperature of the water is a bit weird-either too hot or cold.

    Property response:

    Thank you so much, Adrian Victor, for your kind words! We're solving the water mixing problem (even though it rarely occurs) with our new and excellent plumber. Thank you for being our guest, Laura

    Il Giglio Rosso B&B
    24 July 2025
  • Sheng-hao

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
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  • Barna

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Anastasia

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Everything was perfect and Laura was more than helpful as a hostess.

    Property response:

    Thank you Anastasia! We're thrilled to hear that we were able to provide excellent service! Your satisfaction is our priority, and we look forward to welcoming you back! Thanks again, Laura

    Il Giglio Rosso B&B
    23 July 2025
  • Ahmad

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Burak

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
  • Kathy

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    Laura was a very gracious host and very friendly. She let us check in early as we arrived earlier than expected. Location is walking distance to the train and to town. Laura provided us with very helpful suggestions about where to go and what to do while in Florence. There is a small shared terrace at the fust house where we would sit ou in the evening and have wine a.d charcuterie. Laura knew that it was my birthday while we were there and made us a very nice breakfast our last morning there, very kind and thoughtful.

    Downside is the amount of stairs needed to get our luggage up before getting to the elevator to get the rest of the way. This seems to be the case in Italy at the other places we stayed as well ( next time i'll pack lighter).

    Property response:

    Thanks, Kathy, for your kind words! It's true, in Italian apartment buildings, you often have to climb a few steps to get to the elevator... If it's any consolation, if you'd chosen a property in the historic center, you probably wouldn't have had an elevator at all, since the buildings are historic. Thanks again, Laura

    Thanks, Kathy, for your kind words! It's true, in Italian apartment buildings, you often have to climb a few steps to get to the elevator... If it's any consolation, if you'd chosen a property in the historic center, you probabl… Show more

    Il Giglio Rosso B&B
    23 July 2025
  • Lauryn

    Reviewed: 13 June 2025 · Stayed in May 2025

    Verified review

    Everything was pretty fantastic. The host Laura is the absolute best.

    Everything was OK, but it could’ve been a little closer to the historic section

    Property response:

    Hi Lauryn, you're the best! Thanks again, Laura

    Il Giglio Rosso B&B
    23 July 2025
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  • Andres

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Laura was amazing! located close to the Belfiore tramway stop. check in was easy Laura explained in detail the process. Room can accommodate 3 guests.

    Property response:

    Dear Andres, We're glad you had a pleasant stay! We hope to welcome you back soon. Best regards, Laura

    Il Giglio Rosso B&B
    23 July 2025
  • Ashkan

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Location is near the city center

    We didn’t get new towels for second day! We couldn’t get a shower.

    Property response:

    Hello Askhan and thank you for the review. As per the description of the room at the time of booking, it is specified that the linen is changed free of charge every 3 days. However, to those who ask us for more towels for the shower we never say no, if it is asked during reception hours. Your request arrived at 6:30 PM, and since when we cleaned your room the towels were not on the floor, we could not imagine that you wanted the change. Greetings, Laura

    Hello Askhan and thank you for the review. As per the description of the room at the time of booking, it is specified that the linen is changed free of charge every 3 days. However, to those who ask us for more towels for the shower we nev… Show more

    Il Giglio Rosso B&B
    8 June 2025
  • Lauryn

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Love Laura.

    A little far from historic area.

    Property response:

    And I love you! Thank you so much for being our guests, Laura

    Il Giglio Rosso B&B
    14 July 2025
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  • Sean

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Very friendly staff

    Property response:

    Thanks for your review, Sean! We work hard to meet expectations like yours, and we're happy to hear that our dedication pays off. Thanks again, Laura

    Il Giglio Rosso B&B
    13 July 2025
  • Petra

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    The owners are super nice, Laura helped immensely with my taxis - I travelled solo for work so needed help sorting out the transport for a couple of trips around Tuscany and to the airport. The B&B is well situated, just a couple of minutes walk from the main train station, also very accessible by the tram - both from the airport and into the city center. The B&B was clean and bed was comfy. I'd stay here again for sure.

    The noise from the other rooms and the street, but nothing that can't be fixed with a pair of ear plugs.

    Property response:

    Hello Petra, we appreciate your positive feedback and are glad you enjoyed your stay! Our team works hard to provide exceptional experiences, and it's wonderful to see that reflected in your review. Thank you so much, Laura

    Il Giglio Rosso B&B
    13 July 2025
  • Jayasri

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    It’s very close to the airport, the b&b is 2min walk from the tram stop that can take you to the city/airport and about 10-12mins away from all the main attractions. The staff, facilities, space are great. Many options around to eat/drink too even late night. Laura also helped us book a taxi and she’s very responsive and helpful too.

    Not exactly a negative- but since it’s very close to the tram stop, be prepared for the noise all night. However, the staff have provided earplugs which is very considerate of them. For light sleepers, this might be useful to know

    Property response:

    Thank you so much Jayasri for your kind words! We're thrilled to hear you had a great experience with us. Your support means a lot to us, and we look forward to hosting you again. Laura

    Il Giglio Rosso B&B
    13 July 2025
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  • Elisavet

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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