Via Guido Monaco 25, Santa Maria Novella, 50144 Florence, Italy
#446 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 210 B&B reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.3
Value for money
8.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Ian
New ZealandNice clean and quiet room
Stayed in August 2025
Reviewed: 13 June 2025
Kathy
United StatesDownside is the amount of stairs needed to get our luggage up before getting to the elevator to get the rest of the way. This seems to be the case in Italy at the other places we stayed as well ( next time i'll pack lighter).
Laura was a very gracious host and very friendly. She let us check in early as we arrived earlier than expected. Location is walking distance to the train and to town. Laura provided us with very helpful suggestions about where to go and what to do while in Florence. There is a small shared terrace at the fust house where we would sit ou in the evening and have wine a.d charcuterie. Laura knew that it was my birthday while we were there and made us a very nice breakfast our last morning there, very kind and thoughtful.
Stayed in June 2025
Reviewed: 13 June 2025
Lauryn
United StatesEverything was OK, but it could’ve been a little closer to the historic section
Everything was pretty fantastic. The host Laura is the absolute best.
Stayed in May 2025
Reviewed: 8 June 2025
Ashkan
GermanyWe didn’t get new towels for second day! We couldn’t get a shower.
Location is near the city center
Stayed in June 2025
Reviewed: 9 May 2025
Petra
NetherlandsThe noise from the other rooms and the street, but nothing that can't be fixed with a pair of ear plugs.
The owners are super nice, Laura helped immensely with my taxis - I travelled solo for work so needed help sorting out the transport for a couple of trips around Tuscany and to the airport. The B&B is well situated, just a couple of minutes walk from the main train station, also very accessible by the tram - both from the airport and into the city center. The B&B was clean and bed was comfy. I'd stay here again for sure.
Stayed in May 2025
Reviewed: 23 April 2025
Mozzi_mj
United KingdomThere wasn't anything not to like.
Wonderful staff! Comfortable bed and overall a pleasant vibe.
Stayed in April 2025
Reviewed: 16 April 2025
Rekha
United KingdomThe shower/area needs updating
Location to local attractions very good,comfortable clean room.Laura was very pleasant and friendly and helpful.
Stayed in April 2025
Reviewed: 13 April 2025
Penny
United KingdomWe chose this hotel since it said there was a lift to the rooms and I struggle with just a few stairs. Unfortunately there were a few steps that I had to negotiate to get to the lift but the staff did help me with them.
The breakfast was excellent a very full continental one, more than enough to keep us going over lunch and through to dinner. The staff were very kind and helpful and assisted me with the few stairs I had to negotiate.
Stayed in April 2025
Reviewed: 7 March 2025
Peter
NetherlandsOur room was facing the road where the tram was running every 2-5mins. This caused quite a lotnof noise (even with closed windows and having earplugs in). If you're a light sleeper, for sure this is not the place for you. Besides this, it was really difficult to get the shower to the right temperature. Mostly it was either too hot, or too cold with no in between. For the price we expected better facilities/services.
It's really close to the train station, about 10min walk away. Also about 20min away from the main sightseeings such as the Dome. The staff is really friendly and gave us some nice tips where to eat.
Stayed in March 2025
Reviewed: 5 February 2025
Natalia
Spainreception only open until 6 pm.
the room
Stayed in February 2025
Reviewed: 4 January 2025
Zuzka
Czech RepublicAround 10 minutes on foot to the train station but a bit of a walk from the places we were trying to visit.
Our host! She was very friendly and helpful. The unit was clean with a personality and it was functional. The bed was comfortable.
Stayed in January 2025
Reviewed: 13 November 2024
Palkar
IndiaMorning tea and breakfast facility would be welcome
Most convenient location for site seeing and link to the airport tram services. Rooms were comfortable and well attended
Stayed in September 2024
Reviewed: 1 October 2024
Alexandra
AustraliaSome might find it noisy with the street and tram, but there were ear plugs in our room (not that we used them, we slept easily without them).
Laura and her delightful pooch Bosco were such welcoming and helpful hosts. The room was awesome, just the right amount of quirky for this boutique stay. Beds were comfy and shower was a good size. Easily accessible with a tram line right outside. Very happy with our stay.
Stayed in September 2024
Reviewed: 30 September 2024
Purva
IndiaIt was just 5-7 mins by tram from Santa Maria Novella Station
Stayed in September 2024
Reviewed: 23 September 2024
Alfredo
CanadaRooms could use some soundproofing. You could hear all the noise from outside.
Location was good in terms of train station proximity.
Stayed in September 2024
Reviewed: 18 September 2024
Geunyoung
United KingdomNon
Clean and quiet
Stayed in September 2024
Reviewed: 6 September 2024
Frank
IrelandOn two occasions used towels were removed and no clean towels left back. Tram outside can be loud in the morning if you forget to close the windows.
Great location and very comfortable. Staff were friendly and helpful.
Stayed in September 2024
Reviewed: 27 August 2024
Iman
AustraliaNot the nicest surrounding location however this was not a problem. 5 min walk into nicer streets and into centre.
Clean room, exactly as described. Check in was very easy and accomodating. Location is on the tram line. Really great stay.
Stayed in July 2024
Reviewed: 24 August 2024
Marcin
PolandShared kitchen with all needed kitchen equipment Coffee Friendly staff
Stayed in August 2024
Reviewed: 16 July 2024
Jean
United Statesclean, roomy, in room fridge, terrace available, common kitchen at our disposal, good security,
Stayed in July 2024
Reviewed: 6 July 2024
Yang
NetherlandsThe room near the street side is noisy, especially when a train passes by.
Passionate staffs, nice interior design, and a cleaning feeling
Stayed in July 2024
Reviewed: 18 June 2024
Chava
AustraliaThe bed had a bit of a roll towards the middle which was a little uncomfortable.
Was a great location a short 20 minute to the center of Firenze. Close to the train and Basilica di Santa Maria Novella. Had a lovely breakfast prepared by the hosts on the last day, they were great at communicating and very friendly.
Stayed in June 2024
Reviewed: 12 June 2024
Mariam
SingaporeShower too small for such a big person like me. No fault of the accommodation.
It’s conveniently located near a tram station and accessible from the main train station Firenze SMN
Stayed in June 2024
Reviewed: 1 June 2024
Nathan
United StatesRoom didn't have a desk and wasn't as cute as indicated in photos. Shower flooded bathroom floor.
Easy location walking to everything. Contactless after hrs check in provided by access codes. High ceilings made it feel more spacious.
Stayed in May 2024
Tel Aviv, Israel
Garmisch-Partenkirchen, Germany
Adelaide, Australia
Canungra, Australia
Kranuan, Thailand
Makarska, Croatia
Invercargill, New Zealand
Coimbra, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content