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  5. Reviews of Hotel Indigo Venice - Sant'Elena by IHG

Reviews of Hotel Indigo Venice - Sant'Elena by IHG 4 stars

Calle Buccari 10, Castello, 30132 Venice, Italy

#109 of 298 hotels in Venice

Guests' Choice

Review score

Based on 344 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Beautiful room, very clean, amazing location. Tasty and diversified breakfast.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    9.0
    Good hotel with good service and excellent restaurant. But be ready for 30 minutes travel to the main attractions
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Location - a bit farther away from san marco

    Clean hotel in a quiet location and very good restaurant

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 6 nights

    Neighbourhood, garden, excellent and helpful front desk staff

    Stayed in May 2025

  • Reviewed: 19 July 2025

    9.0
    It was perfect, felt like an escape from the crowds!
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful and quiet.

    Stayed in July 2025

  • Reviewed: 19 June 2025

    9.0
    Spacious, relaxed and mellow design hotel that its always nice to come back
    • Leisure trip
    • Couple
    • Standard Queen Room - Inner Garden
    • Stayed 2 nights

    We had the garden room that we upgraded and in the 2nd night we stayed there where couple (fighting?) the entire night... Of course we could be able to call to the staff about this but at this level hotel the staff could manage the noise during the night by them self. So it was not ofcourse the hotels fault that someone is fight the entire night but they could have systems on place to monitor this level behaving night time at this level hotel since we pay to come peacefull hotel... but like I said - we could have called them as well like we said about this in the morning that the noise people would not do this next night and be someone elses problem... And the garden room that we upgraded was smaller than it was in the pictures, but I know its bit larger than the basic rooms at the main building so overall good room size for Venice.

    I stayed at Indigo Venice first time 2019 just before the pandemia. Then I said to my self that I want to go back since love the garden like atmosphere of the Sant Elena and the hotel not being part of the busy Venice. This part of Venice is more relaxed and calm. The stuff is mellow, relaxed and polite - not too tight. We felt really welcomed since the first booking experience. As I am gluten free the breakfast had many options also for me and was quality breakfast as well the bar menu they where able to make gluten free toast that was not on the list.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was warm. We were provided a fan when it wouldn’t get any cooler.

    The staff were great! Breakfast was great. We loved the quiet location.

    Stayed in June 2025

  • Reviewed: 14 April 2025

    8.0
    Lovely hotel and helpful staff
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    Sadly the gardens were closed and we would have enjoyed spending time out there. Otherwise the stay there was great. Breakfast was varied and staff attentive.

    Stayed in April 2025

  • Reviewed: 25 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nice breakfast

    Stayed in March 2025

  • Reviewed: 17 February 2025

    9.0
    Great place! For sure I will look for the place again if I'm returning to Venice.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    The shower could be better. No pressure in the water and it wasn't that warm. The region was really good, but if you need something to eat after 10PM you will struggle to find something nearby.

    The location was very good. It was inside Venice and also wasn't in the middle of the mess. It was really easy to get to the hotel through boat. The staff was kind and helpful. Great value of the money.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    8.0
    Cosy, chic & local.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small rooms, not enough room for suitcases to be opened.

    Beautiful interior, clean and cosy.

    Stayed in January 2025

  • Reviewed: 26 January 2025

    10
    Fantastic hotel, very highly recommended.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Everything. Welcoming, friendly and helpful staff, calm and relaxing location near St Elena water bus station for easy quick access to central Venice / the Lido, rooms and all common areas are beautifully designed and decorated, great breakfast.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    9.0
    Wonderful staff, beautiful hotel. And an acoustics problem.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    There is an acoustic problem, you can hear the street noise very well. The curtains are not airtight (there is no possibility of complete darkness) and the windows cannot be opened at all and there is no air in the room. Cooking smells came from the air conditioner vents.

    The hotel is very beautiful and decorated with care and taste. The room was beautiful and clean. The staff was very helpful and courteous.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    9.0
    Relaxing location with great atmosphere and superb staff.
    • Leisure trip
    • Family with young children
    • Premium Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Quiet location with welcoming atmosphere and tasteful design. Ladies at the reception were very friendly and helpful ☺️ Good espresso at breakfast ☕️ Sometimes you need to sit, relax and just look at life while life is looking at you. That’s exactly a place for it.

    Stayed in December 2024

  • Reviewed: 18 January 2025

    10
    All was great!
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was perfect!

    Stayed in January 2025

  • Reviewed: 30 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    would have expected to have a kettle in the room for the number of stars and price

    Stayed in September 2024

  • Reviewed: 25 November 2024

    10
    Wonderful
    • Leisure trip
    • Solo traveller
    • Premium King Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything

    Stayed in November 2024

  • Reviewed: 25 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Living Area
    • Stayed 2 nights

    excellent services and very helpful staff, the food

    Stayed in October 2024

  • Reviewed: 18 November 2024

    10
    We went to Venice to enjoy the 60th Biennale, choosing the hotel because of its location. We got to Venice at least onc
    • Leisure trip
    • Couple
    • King Suite with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    While the breakfast is excellent, the dinner meal was subpar and over-priced.

    The hotel is stylish and the staff is very friendly and helpful.

    Stayed in November 2024

  • Reviewed: 2 October 2024

    8.0
    Pleasant but expensive, the place could use a touch up. Nice staff, front desk and friendly woman in charge at breakfast
    • Leisure trip
    • Couple
    • King Suite with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Needs a bit of a touch up, a bit run down for the price but perhaps that’s just Venice. Terrible toilet paper, like the worst quality ever.

    Unusual quiet location

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Would definitely use this hotel again
    • Leisure trip
    • People with friends
    • Premium Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very poor shower , the shower head was dirty horrible shower over a horrible bath

    Location rooms & greeting

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    My wife and I enjoyed it very much.
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    A couple days, the chef was absent and was not available entirely according to the menu.

    Breakfast was Abundant and very well served. The location of the facility was excellent.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    Absolutely sensational, would love to stay again!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing! Maybe a few more options at breakfast but that at most!

    The building is beautiful, rooms were big enough and it was immaculately clean! The staff were absolutely INCREDIBLE. They were honestly the best part of our stay. SO polite and helpful, would love to stay here again!!

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The location was great. The decor was lovely. Close to public transit.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Great stay with this wonderfully located hotel with fantastic accessibility to the lido and Venice
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    Layout of the garden meant smokers were often in front of our garden room. Air conditioning locked it would be ideal to be colder in summer.

    Great location, good breakfast, good sized room. Accommodated our requests efficiently and quickly.

    Stayed in August 2024

Showing 1 – 25

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