Calle Buccari 10, Castello, 30132 Venice, Italy
#109 of 298 hotels in Venice
Guests' ChoiceBased on 344 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
9.3
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 26 August 2025
Tudor
RomaniaBeautiful room, very clean, amazing location. Tasty and diversified breakfast.
Stayed in August 2025
Reviewed: 27 July 2025
Sudhir
United KingdomLocation - a bit farther away from san marco
Clean hotel in a quiet location and very good restaurant
Stayed in July 2025
Reviewed: 22 July 2025
Jane
CanadaNeighbourhood, garden, excellent and helpful front desk staff
Stayed in May 2025
Reviewed: 19 July 2025
Samantha
CanadaBeautiful and quiet.
Stayed in July 2025
Reviewed: 19 June 2025
Nea
FinlandWe had the garden room that we upgraded and in the 2nd night we stayed there where couple (fighting?) the entire night... Of course we could be able to call to the staff about this but at this level hotel the staff could manage the noise during the night by them self. So it was not ofcourse the hotels fault that someone is fight the entire night but they could have systems on place to monitor this level behaving night time at this level hotel since we pay to come peacefull hotel... but like I said - we could have called them as well like we said about this in the morning that the noise people would not do this next night and be someone elses problem... And the garden room that we upgraded was smaller than it was in the pictures, but I know its bit larger than the basic rooms at the main building so overall good room size for Venice.
I stayed at Indigo Venice first time 2019 just before the pandemia. Then I said to my self that I want to go back since love the garden like atmosphere of the Sant Elena and the hotel not being part of the busy Venice. This part of Venice is more relaxed and calm. The stuff is mellow, relaxed and polite - not too tight. We felt really welcomed since the first booking experience. As I am gluten free the breakfast had many options also for me and was quality breakfast as well the bar menu they where able to make gluten free toast that was not on the list.
Stayed in June 2025
Reviewed: 18 June 2025
Cherie
United StatesOur room was warm. We were provided a fan when it wouldn’t get any cooler.
The staff were great! Breakfast was great. We loved the quiet location.
Stayed in June 2025
Reviewed: 14 April 2025
Nesta
United KingdomSadly the gardens were closed and we would have enjoyed spending time out there. Otherwise the stay there was great. Breakfast was varied and staff attentive.
Stayed in April 2025
Reviewed: 25 March 2025
Marianna
ItalyNice breakfast
Stayed in March 2025
Reviewed: 17 February 2025
Carlos
GermanyThe shower could be better. No pressure in the water and it wasn't that warm. The region was really good, but if you need something to eat after 10PM you will struggle to find something nearby.
The location was very good. It was inside Venice and also wasn't in the middle of the mess. It was really easy to get to the hotel through boat. The staff was kind and helpful. Great value of the money.
Stayed in February 2025
Reviewed: 29 January 2025
Elissa
AustraliaVery small rooms, not enough room for suitcases to be opened.
Beautiful interior, clean and cosy.
Stayed in January 2025
Reviewed: 26 January 2025
Pam
United KingdomNothing.
Everything. Welcoming, friendly and helpful staff, calm and relaxing location near St Elena water bus station for easy quick access to central Venice / the Lido, rooms and all common areas are beautifully designed and decorated, great breakfast.
Stayed in January 2025
Reviewed: 21 January 2025
Shalem
GreeceThere is an acoustic problem, you can hear the street noise very well. The curtains are not airtight (there is no possibility of complete darkness) and the windows cannot be opened at all and there is no air in the room. Cooking smells came from the air conditioner vents.
The hotel is very beautiful and decorated with care and taste. The room was beautiful and clean. The staff was very helpful and courteous.
Stayed in January 2025
Reviewed: 21 January 2025
Anna
SwedenQuiet location with welcoming atmosphere and tasteful design. Ladies at the reception were very friendly and helpful ☺️ Good espresso at breakfast ☕️ Sometimes you need to sit, relax and just look at life while life is looking at you. That’s exactly a place for it.
Stayed in December 2024
Reviewed: 18 January 2025
Elena
SwitzerlandNothing
Everything was perfect!
Stayed in January 2025
Reviewed: 30 November 2024
Enno
Francewould have expected to have a kettle in the room for the number of stars and price
Stayed in September 2024
Reviewed: 25 November 2024
Claudia
SwitzerlandEverything
Stayed in November 2024
Reviewed: 25 November 2024
Martin
Czech Republicexcellent services and very helpful staff, the food
Stayed in October 2024
Reviewed: 18 November 2024
Beverly
United StatesWhile the breakfast is excellent, the dinner meal was subpar and over-priced.
The hotel is stylish and the staff is very friendly and helpful.
Stayed in November 2024
Reviewed: 2 October 2024
Y
United StatesNeeds a bit of a touch up, a bit run down for the price but perhaps that’s just Venice. Terrible toilet paper, like the worst quality ever.
Unusual quiet location
Stayed in September 2024
Reviewed: 30 September 2024
Jackie
United KingdomVery poor shower , the shower head was dirty horrible shower over a horrible bath
Location rooms & greeting
Stayed in September 2024
Reviewed: 30 September 2024
Roberto
United StatesA couple days, the chef was absent and was not available entirely according to the menu.
Breakfast was Abundant and very well served. The location of the facility was excellent.
Stayed in September 2024
Reviewed: 22 September 2024
Holly
United KingdomNothing! Maybe a few more options at breakfast but that at most!
The building is beautiful, rooms were big enough and it was immaculately clean! The staff were absolutely INCREDIBLE. They were honestly the best part of our stay. SO polite and helpful, would love to stay here again!!
Stayed in September 2024
Reviewed: 14 September 2024
Tanya
CanadaThe location was great. The decor was lovely. Close to public transit.
Stayed in August 2024
Reviewed: 31 August 2024
Jingan
United KingdomLayout of the garden meant smokers were often in front of our garden room. Air conditioning locked it would be ideal to be colder in summer.
Great location, good breakfast, good sized room. Accommodated our requests efficiently and quickly.
Stayed in August 2024
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