Hodnocení – Hotel San Carlo, tra Bormio e Livigno 3 hvězdiček

Dear Miss Vendula, Thank you for your kind words about our staff, breakfast, and the beautiful view — we’re delighted you appreciated these aspects of your stay. We’re truly sorry for the inconvenience with the electric car charging point. Unfortunately, as you mentioned, the space was improperly occupied by a non-electric vehicle and, in that case, we were unable to identify the guest responsible. For future stays, we warmly recommend reserving the EV charging spot in advance. This way, we can make sure it is clearly marked and ready for your use, avoiding similar situations. We hope to welcome you back soon! Kind regards, The Staff

Dear Miss Vendula, Thank you for your kind words about our staff, breakfast, and the beautiful view — we’re delighted you appreciated these aspects of your stay. We’re truly sorry for the inconvenience with the electric car charging point… Zobrazit více

Dear Guest, thank you very much for your wonderful review. We are delighted that you appreciated the cleanliness and comfort of your accommodation, the motorcycle parking, the friendliness of our staff, and the buffet breakfast. It is a pleasure to know that everything met your expectations. We look forward to welcoming you again soon! Best regards from all the Staff of Hotel San Carlo!

Dear Guest, thank you very much for your wonderful review. We are delighted that you appreciated the cleanliness and comfort of your accommodation, the motorcycle parking, the friendliness of our staff, and the buffet breakfast. It is a ple… Zobrazit více

Dear Ludmila, thank you sincerely for your kind words! We’re delighted to hear that you found our team both professional and friendly. Your feedback is a wonderful reward for our daily efforts. We truly hope to welcome you back soon! Best regards from Valdidentro!

Dear Ludmila, thank you sincerely for your kind words! We’re delighted to hear that you found our team both professional and friendly. Your feedback is a wonderful reward for our daily efforts. We truly hope to welcome you back soon! Best… Zobrazit více

Dear Mr. Kubajs, Thank you for your feedback. We’re pleased to hear that you found everything sufficient for your stay. We’re sorry to hear that you found the number of tables in the common room insufficient. If you had mentioned it during your stay, we would have gladly provided additional chairs and tables to make your experience more comfortable. We always strive to accommodate our guests’ needs whenever possible. We truly appreciate your input and hope to welcome you again in the future for an even better experience. Best regards, The Staff

Dear Mr. Kubajs, Thank you for your feedback. We’re pleased to hear that you found everything sufficient for your stay. We’re sorry to hear that you found the number of tables in the common room insufficient. If you had mentioned it durin… Zobrazit více

Dear Nada Voborova, Thank you for your feedback. We’re delighted to hear that you enjoyed our breakfast! Regarding the spa, it is available at an additional cost to ensure a high-quality and well-maintained experience for our guests. This allows us to provide a clean, relaxing, and exclusive environment. As for the room size, we offer different types of accommodations to suit various preferences and budgets. Our standard rooms are designed to provide comfort and functionality, while our deluxe rooms offer more space and additional amenities for those seeking extra comfort. We always recommend checking the room details before booking to ensure the best fit for your needs. We appreciate your input and hope to welcome you again in the future for a more enjoyable stay! Best regards, The Staff

Dear Nada Voborova, Thank you for your feedback. We’re delighted to hear that you enjoyed our breakfast! Regarding the spa, it is available at an additional cost to ensure a high-quality and well-maintained experience for our guests. This… Zobrazit více

Dear Robert, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the dinner at our restaurant and found it to be excellent. However, we are truly sorry that other aspects of your stay did not meet your expectations. We regret that the room did not provide the view you were hoping for and that the breakfast experience was disappointing. The lack of variety and the unavailability of certain items shortly after breakfast service began is not reflective of the standard we strive to maintain. We sincerely apologize for the oversight by our staff in not replenishing the breakfast items in a timely manner. Please know that your comments have been taken seriously and have already been addressed with our team to ensure improvements are made. We value your feedback as it helps us to enhance our services and provide a better experience for all our guests. We hope you will give us another opportunity in the future to offer you a more enjoyable stay. Warm regards, The Staff

Dear Robert, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the dinner at our restaurant and found it to be excellent. However, we are truly sorry that other … Zobrazit více

Dear Kristian, Thank you for sharing your experience at our hotel. We are very sorry that the breakfast did not meet your expectations. Usually, our guests appreciate the quality and variety of the products served at our buffet breakfast, both sweet and savory. We will check with our F&B department to see what might have gone wrong during your stay. Regarding the location of your room, we sincerely apologize for the disturbance caused by the games room and the billiards area, which closes every evening at 11:00 p.m. specifically to avoid disturbing our guests. We understand how bothersome the noise can be and apologize for the inconvenience. We would also like to remind you that, as a courtesy, you were offered a room upgrade from your initial booking. We regret that this did not compensate for the issues you encountered. We appreciate your comments and will work to improve our services. We hope to welcome you again in the future and provide you with a better experience. Best regards, The Staff

Dear Kristian, Thank you for sharing your experience at our hotel. We are very sorry that the breakfast did not meet your expectations. Usually, our guests appreciate the quality and variety of the products served at our buffet breakfast, … Zobrazit více