Via Ponte Alle Mosse 65, Santa Maria Novella, 50144 Florence, Italy
#342 of 384 hotels in Florence
Guests' ChoiceBased on 134 hotel reviews
7.7Cleanliness
8.2
Comfort
8.1
Location
7.7
Facilities
7.7
Staff
8.5
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 31 July 2025
Bonny
United KingdomLittle bit further walk from main attractions but the walk is manageable
Clean room, all amenities needed for 2 days. Lovely staff on arrival too
Stayed in July 2025
Reviewed: 27 June 2025
Jens
Germanyyou hear the arguments of your neighbours
A/C, didn’t hear much from the road, good matrice
Stayed in June 2025
Reviewed: 23 June 2025
Caitlin
AustraliaRoom was small, shower was small. walls very thin.
The hotel entrance was very nice, clean, staff extremely helpful and friendly. Bus and tram station only a short walk away. Room a decent size nothing to big or to small.
Stayed in June 2025
Reviewed: 23 June 2025
Phillip
United KingdomThe street where the hotel is situated is not great, however, it is a city location and the price reflects the location.
The facilities and the owner were first rate.
Stayed in June 2025
Reviewed: 20 May 2025
Pauline
United KingdomThe towels in the bathroom, more like table cloths!
Very clean, spacious room for two.
Stayed in May 2025
Reviewed: 28 April 2025
Damon
United KingdomSeems trivial but towels were micro and pillows were very skinny
Good hotel for weekend city break based on value, location and relative to the cost of other hotels
Stayed in April 2025
Reviewed: 24 April 2025
Jacob
United StatesThe location isn't ideal being far away from city center, however there is a bus stop and tram that is only about a 3 minute walk away.
The staff was friendly and helpful. The rooms were great and even had a balcony.
Stayed in April 2025
Reviewed: 24 March 2025
Liudmila
ItalySpacious room good bed
Stayed in March 2025
Reviewed: 23 November 2024
Kevanmoothien
MauritiusAir conditioning was not working properly, missing cups and tea in the room. Quite far from restaurant and facilities.
It was good to sleep only.
Stayed in October 2024
Reviewed: 17 October 2024
Osvaldo
MexicoYou can hear the other guests through the walls
The staff was nice and attentive
Stayed in October 2024
Reviewed: 1 October 2024
Grant
NorwayAir con was poor, room was very noisy early mornings with people walking past- thin walls, so was woken 0600 daily. Windows were open when we got in and every day so there were mosquitos in the room- probably because the air con wasn’t doing its job
Comfortable bed, friendly and informative staff, good shower, good value for money
Stayed in September 2024
Reviewed: 17 September 2024
Kellie
AustraliaIt would have been nice to have tea and coffee making facilities in the room or common lounge/dining room.
The hotel was located within walking distance to the main train station with good public transport nearby. Although there is a tram and bus for people who may find the 1.3km walk too far. The room was clean and comfortable and there were no noises from outside even being on a busy road. It was easy to get to all the main site seeing attractions.
Stayed in September 2024
Reviewed: 27 June 2024
Sheila
IrelandIt was quite a distance from the centre of Florence. Not on public transport run, you need to walk or taxi back into centre. We like to walk, it took 25 to 30 mins each way. A little wary walking back at night. You need to order your breakfast 24 hours before.
The hotel has a certain charm to it. It is a very old building with a very pleasant host. The room was large and it was clean.
Stayed in June 2024
Reviewed: 22 June 2024
Ishita
IndiaNot a single water bottle provided
The owner was super helpful..guided with local recommendations The linens etc were changed n cleaned regularly..
Stayed in June 2024
Reviewed: 10 June 2024
Tim
United KingdomShower was small, a larger person would struggle to use it. Road noise is quite bad, had to keep the windows shut all the time, but they did a good job of keeping it quieter.
Owner was very friendly and welcoming, told us anything we wanted to know and offered to hold our bags after check-out. Wi-Fi worked very. Bed was comfy and room was clean and cool.
Stayed in June 2024
Reviewed: 30 May 2024
Vicki
AustraliaLocation
Stayed in May 2024
Reviewed: 18 May 2024
Kate
IrelandIt is a little far (25 min walk) from the city but I knew this upon booking
Everything about the hotel was perfect! Super friendly staff, spotless room, and nice location. Check in and out we’re seamless and we felt so safe and comfortable the whole stay
Stayed in May 2024
Reviewed: 6 May 2024
Karmen
SloveniaThe mattress was uncomfortable, everything else was ok.
Great location for walking to the city, we parked right next to the hotel on the street, but there is also a parking garage nearby (24 euros/day). The staff was friendly, the room was clean. I recommend.
Stayed in May 2024
Reviewed: 5 May 2024
Christopher
MaltaNot applicable
Stayed in May 2024
Reviewed: 27 April 2024
Panagiota
GreeceVery early check out.far from city center 30 minutes walk from piazza del duomo.they dont let me use the bathroom before check in.
Big room and comfortable.they let us to drop off our luggages before check in and after check out.
Stayed in April 2024
Reviewed: 5 November 2023
Hauger
United StatesThe location was fairly far from the city center, and was in an area that didn't feel very safe to me. I didn't hand any issues, but was on guard the entire time I was coming and going. The walls of the rooms are fairly thin as well. That didn't bother me too much, but is something to note
The hotel was secure, clean and the room was very nice. Traveling alone, I felt safe inside. I was also able to store my luggage before and after my stay for a few hours while I explored outside checkin times. The owner was very kind and helpful
Stayed in October 2023
Reviewed: 29 October 2023
Huang
United KingdomThe room is very big for two people. And the staff is very good and humorous. Good location.
Stayed in October 2023
Reviewed: 2 October 2023
Thomas
United StatesThe towels provided in the bathroom were very thin, so it's hard to dry off.
Contrary to some of the comments the location was good and appeared safe. The hotel feels more like a bed and breakfast. Our host was friendly and the room was very spacious and clean. There are some stricter rules than usual in the hotel which are explicitly mentioned on various signs. Not quite the standard experience for a hotel but I guess since it's a small place. It was OK with me.
Stayed in September 2023
Reviewed: 27 September 2023
Faryal
ItalyThere wasn’t a working blow dryer
Stayed in September 2023
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