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Reviews of Hotel Forum 3 stars

Via Roma 4/a, 42049 SantʼIlario dʼEnza, Italy

#2 of 2 hotels in SantʼIlario dʼEnza

Guests' Choice

Review score

Based on 52 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.6

  • Location

    7.6

  • Facilities

    6.8

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 31 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Breakfast

    Stayed in July 2025

  • Reviewed: 28 March 2025

    8.0
    Fairly cheap, you get what you pay for.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Positive. Good breakfast, bed was comfortable, and there is free underground parking. Negatives. Could be cleaner, friendliness of staff is mixed.

    Stayed in February 2025

  • Reviewed: 5 December 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It will be good to start to update some of the out of date items in the rooms and bathrooms bit by bit...the place would really lift and be amazing.

    The breakfast was great, we had the room with a balcony which was nice. The hotel is what you would expect from a small town, some dated bits but clean. It was close to family we were visiting. The staff were very friendly, even though we don't speak much Italian. Would stay here again.

    Stayed in December 2024

  • Reviewed: 29 October 2024

    7.0
    I would recommend this hotel as a good stopping point for visiting local wineries or dairy farms.
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room lights need to be brighter. I parked in the wrong spot ( to the side and f the building that was not actually their property) and there were many hungry mosquitoes.

    The breakfast was great. There was a lot of variety. The location seemed a little off the beaten path but there were some very nice local restaurants. The pizza parlor around the corner was terrific.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    7.0
    Good spot for the Budget strained traveler.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very dated but felt safe and was able to rest. There was a party or wedding going on that kept me up, but at least they played good music.

    Parking on site breaker was simple. It good enough to start your day

    Stayed in August 2024

  • Reviewed: 4 August 2024

    6.0
    Pleasant
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very bad

    Very old and depreciated hotel. No facilities, on a main street which is noisy even during the night. The staff is not very friendly and speaks only Italian

    Stayed in June 2024

  • Reviewed: 26 March 2023

    7.0
    it’s was good
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 7 nights
    • Submitted via mobile

    was not working ventilation in the bathroom and didn’t have personally hygiene products like not good quality and didn’t have ear buds

    it’s was neat and clean !and good location

    Stayed in March 2023

  • Reviewed: 1 September 2025

    2.0
    Misleading Information – Very Negative Experience
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    False information and a real scam. We paid for an ECONOMIC DOUBLE BED and instead received a bed only one and a half places wide, where not even two people of normal height can fit. They cover themselves by claiming that they had previously informed us through a message that the bed was small, but this message was sent only after the hotel had already been PAID FOR and was NON-REFUNDABLE. We argued for half an hour with the receptionist, who admitted that the room was small but said that if we wanted a normal bed we had to pay an extra fee. This is where the scam and their business lie. Finally, after saying that we were going to file a formal complaint, they agreed to change us to a normal bed at no extra cost. Very negative experience.

    Bad experience

    Stayed in September 2025

  • Reviewed: 5 June 2025

    1.0
    Bed too small, the hotel is too old, no sound insolation.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed so small it is not enough for one person as we were a couple it was impossible to fit

    Nothing, maybe the price was affordable

    Stayed in June 2025

  • Reviewed: 21 May 2025

    1.0
    I Would not recommend this property at all!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very bad experience at this hotel. I have book a double room but the hotel give me three single beds. The beds were very uncomfortable. Feels like a prison cell in there as no light was available only one dime light was available. Barely could see something. AC not working and rooms very small and smells so much and also insects present on the beds. Breakfast not fresh as omelette was soo dry and not tasty at all. Not much variety for breakfast. I would not recommend at all this property.

    Stayed in May 2025

  • Reviewed: 6 April 2025

    1.0
    Not recommend at all
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We did not get the same room , because when we booked on booking.com then they showed that it’s economy double room and I booked and paid the fees .then i have sent a message to ask check in time then they have sent a message in Italien that it’s not a standard double bed it’s a French bed . They have sent a message to me after I paid and it was not refundable. I attaching the screenshot from my conversation because they have sent a message the same day which day i will be there for stay . When I came to the hotel and saw bed it’s was same like single bed not for two person and then i talked to them but then they said and showed me that message that they have informed me . I said it was in Italien and it was after i already paid . I said it was not showed in the booking.com when i booked . I said i got a message after paid , it was not mention on the website so please refund me then i can book another room . But they did not have any answer . The staff was not very nice to talk , they just showed me this message that they already informed me . The staff told to me that i have to book another room , but i was not satisfied so I just left the hotel and booked another one . I just booked this hotel because of good location,. I will never book this hotel again , am not recommend this hotel , because they are cheater . If i am looking for the same room then it’s available for single person . So strange.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    1.0
    Not recommend
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t get the same room which was showed in the picture. I booked for 2 person , me and my brother . There were 3 beds in the room and no space only full with furniture. Staff was not responding with booking.com chatting if we asked for something.

    Stayed in April 2025

  • Reviewed: 8 March 2025

    3.0
    Convenient for just one night en route. Wouldn’t want to stay longer.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms very noises from people staying in the room next to me. Could hear them walking around a lot, and when they flushed the toilet.

    Breakfast was very good. Plenty to choose from.

    Stayed in March 2025

  • Reviewed: 6 October 2024

    2.0
    Bed is not comfortable bathroom sound of other rooms very loud
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room small ,, cleanness corridor dad small

    Only breakfast is good staff was positive

    Stayed in October 2024

  • Reviewed: 21 September 2024

    10
    It was very enjoyable hotel. The staff was very nice. It was central to so many things. It was a perfect little place to
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No problems. They went out of their way to help me.

    Everything

    Stayed in September 2024

  • Reviewed: 1 September 2024

    4.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom outdated and not clean enough

    The breakfast and the staff was good

    Stayed in August 2024

  • Reviewed: 22 August 2024

    4.0
    I am not satisfied
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like because they discussed the price even I paid at online booking . They charged us 10 euro more . I am thankful that I contacted the booking.com. They refunded me my money back which they charged me .

    It’s good location

    Stayed in August 2024

  • Reviewed: 16 March 2024

    4.0
    Disappointing
    • Solo traveller
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    Because they get me 2 time darrty room I changed 2 time room with my all things .even the man did not feel any sorry . And the next day changed my room again becausethe bathroom was not hygiene .

    Only location was good

    Stayed in February 2024

  • Reviewed: 16 March 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    I changed two room in staring because many things was not working there .

    Location was good

    Stayed in February 2024

  • Reviewed: 10 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    I greatly appreciate

    Stayed in March 2024

  • Reviewed: 31 July 2023

    1.0
    Very, very bad experience at this hotel. I will avoid this hotel from far away.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Very rude staff while check in. We order 2 double rooms and got one double and one small room with single bed. We asked for extra small bed but it was not possible to put extra bed there, becuse room was to small. However we paied for double room 16 square meters. At the end of the day 2 adults needed to sleep on single bed. Nobody cared about our situation. The lady at the reception laughed us. I was trying to leave, but counldn´t find another hotel because that time in was the concert in town and everyything was full. Carpet in the corridor o f the hotel was disgustingly dirty, like someone vomited on it. Full corridor of stains. Dirty bathroom, lift. One lift broken. At the breakfast was 8 tables all of them full of dirty kitchenware and left over food. Nobody cleaned it. Only one guy - waiter/cook/cleaner/receptionist was there who was trying to cook breakfast, take care of tables, customers and also operate reception. Poor him. Very, very bad experience at this hotel.

    Stayed in July 2023

  • Reviewed: 7 March 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    Stayed in March 2023

  • Reviewed: 9 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

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