At breakfast the coffee machine wasn’t working, the toaster wasn’t working and not enough staff to support the number of guests at the time. I understand all was sorted before the end of service

Good location, reasonably close to parking,

Stayed in September 2025

The lift was very small. Although we received a room upgrade, which was unexpected and much appreciated, the room did have some issues. It was noisy both because of the trams passing by the building and because of some of the other hotel guests who were dragging furniture around and making noises. They watched tv loudly and were talking until quite late. We could hear other bathroom noises. The shower floor, when wet, was very slippery under foot. Closing the bathroom door was difficult and even harder to open. There was no milk for the tea and coffee facilities.

It was very close to Turin Porta Sousa station which was essential for us. The staff were extremely friendly and very helpful. The hotel was easy to find and was very welcoming. Our room had been upgraded and it was spacious with a spotless bathroom. The double bed was comfortable. The memory foam pillows were wonderful. It was lovely to have a bathrobe. My husband said that sleeping on the double sofa bed was reasonably comfortable and he about as good a night’s sleep as usual.

Stayed in September 2025

n.a.

Clean and good located.

Stayed in August 2025

The guy on reception was very polite & helpful . Had a problem with my air con and he changed and upgraded our room

Stayed in August 2025

The wifi wasn't working in the room and couldn't be fixed until the following morning (after I had left)

The room was a very good size, very clean with a decent bathroom (and a sauna which I didn't need in August). Location is very convenient for Porta Susa station - perfect for late arrivals or early departures.

Stayed in August 2025

Satisfying overall. Nice hotel, a place to come back.

Stayed in August 2025

Bed was a bit firm, pillows were good.

Close to Porta Susa train station and on the tram/bus line for getting to the old town as a bit far to walk. Friendly staff who spoke English, good breakfast.

Stayed in August 2025

I woild like to see the reception renovated.

The junior suite was very nice, the room clean and location excellent.

Stayed in August 2025

Breakfast room had to natural light

The staff was extremely friendly and helpful in every respect.

Stayed in August 2025

WIFI was weak and unstable.

Location,near old town.

Stayed in August 2025

Some rooms were just ok and small need to be refrech ( I was in floor 5) I had an upgrade to the 6 floor and it was like another hotel a real 4 starts

Staff was very freindly and nice

Stayed in August 2025

Breakfast is great!

Stayed in August 2025

No negative feedback

Close to Porta Susa

Stayed in August 2025

Bar and reception soul-less and dated. Lack of clear directions to the main city centre Could do with a vending machine for out of hours purchases including more water as it was so hot

Location great for Porta Sousa; room OK with decent facilities

Stayed in August 2025

Nothing really.

The staff are friendly and helpful. Location is very convenient just 2 min walk from the nearest station. A few cafes and restaurants around the hotel and they stay open until late too.

Stayed in August 2025

Not as Modern as some of the four star hotels in Torino.

The staff are very nice and very helpful. Nighttime staff are always very friendly.

Stayed in August 2025

The location to the station was perfect for our stay

Stayed in August 2025

It’s well placed in the center of Turin and there is a good view from the rooms.

Stayed in August 2025

Nothing

From the moment Diego greeted us at reception to the moment we departed our 2 night stay could not have been better. Wonderful value, extremely good breakfast variety, oversized room by European standards, comfortable bed and car park facility that was amazingly convenient and reasonably priced! A bit of a walk to Old Torino sites is the only consideration that needed to be made.

Stayed in August 2025

Nothing

Location, staff super friendly

Stayed in August 2025

No coffee capsules on the second day.

The room was nice with lots of space and a really comfy bed, air conditioning and spotless bathroom facilities.

Stayed in August 2025

It was clean and comfortable hotel. The staff was polite and helpful.

Stayed in July 2025

Breakfast.While there was a great choice of items, they were not all good quality. The cornflakes and rolls were stale. The coffee machine was difficult to use.

The room was a great size and the bathroom fabulous. The staff were all very helpful and friendly too.

Stayed in July 2025

I would have liked a pair of slippers, I know not everyone has them but being 4 stars I expected them

nice location, cute room, good breakfast

Stayed in July 2025