Via Dei Serpenti 109-110, Rione Monti, 00184 Rome, Italy
#138 of 978 hotels in Rome
Guests' ChoiceBased on 671 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.8
Staff
9.6
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 24 August 2025
Michael
United KingdomNothing, it was all great.
I have stayed in Italy many times and this was one of the best stays I have had. Well located for the Colosseo and Fontana di Trevi. Staff were exceptional accommodating, indeed catered for our every need.
Stayed in August 2025
Reviewed: 24 August 2025
Tammy
AustraliaStaff were very friendly, welcoming and accommodating.
Stayed in August 2025
Reviewed: 23 August 2025
Bruno
BrazilThe only point is that the shower stall was broken and didn’t close, which caused water to spill out of the bathroom. But that was just a minor detail that didn't disturb our stay at all.
Everything was amazing, the location, the room, the breakfast and the staff. I definitely recommend it and would stay there again.
Stayed in August 2025
Reviewed: 21 August 2025
Iulyia
RussiaEverything was alright.
The coffee was delicious.
Stayed in August 2025
Reviewed: 17 August 2025
Zdravko
Croatiasuper location
Stayed in August 2025
Reviewed: 17 August 2025
Jennifer
AustraliaWater pressure in the family bathroom shower could really be improved
Creating a spacious feel within a confined space is hard to do, the services and amenities available were awesome and the staff were excellent with accommodating for our needs, questions and requests.
Stayed in August 2025
Reviewed: 16 August 2025
Katharine
United KingdomThere wasn’t anything I didn’t like, it was extremely good value and I’d stay there again.
As a family of 2 adults and a teenage son this triple room was brilliant value for money. Staff were extremely helpful answering any queries after we’d booked, and helped advise of the many free tours the hotel and its sister BZar ones offer and booking us on one which was fantastic. Follow up What’s App messages or chatting via Booking.com was a nice way to feel at ease. Greeted warmly when we arrived and everything explained really well about where everything was within the hotel and the wider city. Breakfast was nice on the roof terrace which doubled up as a bar in the evening, again all staff were friendly and food was nice, with a good variety of basic hot and cold options available. Location is perfect as close to many things including a couple minutes walk to Colosseum and feels very safe.
Stayed in August 2025
Reviewed: 15 August 2025
Ben
United KingdomMinor niggle- Floorboards in our room were starting to come up around the bathroom door, needs fixing
Lovely stylish hotel, great location, wonderful breakfast on the rooftop terrace.
Stayed in August 2025
Reviewed: 4 August 2025
Mariia
RussiaThe hotel is amazing, clean and fresh, The staff is super helpful, The location is ideal for Rome, best, close to all famous places plus plenty of restaurants nearby
Stayed in August 2025
Reviewed: 4 August 2025
Shanda
United StatesNothing - great experience
The hotel room was clean and the staff was accommodating and friendly
Stayed in August 2025
Reviewed: 2 August 2025
Elise
United KingdomN/a
Gorgeous hotel, exactly like the photos. The location was incredible with a view of the Colloseum and cute food places at the end of the street. Would recommend to friends and family and will stay again when we re visit.
Stayed in August 2025
Reviewed: 26 July 2025
Hill
United StatesThe staff was top shelf and incredibly congenial. Our plane departed early on 26 July and a breakfast staffer was so incredibly thoughtful!! She prepared snack bags for my whole family: do you believe that!! Please give our best to all the employees and management. Thanks for a tremendous experience!!
Stayed in July 2025
Reviewed: 20 July 2025
Fotjona
AlbaniaI wouldn’t say I didn’t like it, but I would politely suggest that there’s room for improvement when it comes to the breakfast.
The staff was very polite, especially the breakfast team, who were exceptionally friendly, welcoming, and professional. While the breakfast itself wasn’t particularly memorable and lacked the authentic Italian flavor one might expect, it was acceptable considering the price and location. The terrace was also a lovely highlight, offering a pleasant atmosphere to enjoy.
Stayed in July 2025
Reviewed: 16 July 2025
Michele
CanadaVery central walkable location for all of the central sites of Rome. We loved the morning breakfast buffet on the rooftop terrace; the staff at the buffet were so kind and the food was delicious. Many cute restaurant options nearby for evening meals. Rooms are modern and beds are very comfortable.
Stayed in July 2025
Reviewed: 12 July 2025
Katie
United KingdomNothing! It was all fabulous!
Our stay was truly fabulous, the hotel and the staff made this so. Firstly and before we arrived I was able to communicate directly with the hotel via WhatsApp which was super easy. The staff made the stay truly exceptional. We were greeted with such a warm welcome from Federica. She took care of us throughout and even arranged a birthday cake for my dad at breakfast. She is an absolute asset to the hotel and company and understands service. The breakfasts were great, lots of choice served in the rooftop bar which was super nice. The staff at the breakfast were extremely friendly, Alessandro, Sami and Sara in particular. Finally our driver Fabio was lovely and collected and dropped us off at the hotel with care and a smile. The hotel itself was very nicely decorated and well situated in Monti, a cool neighbourhood very close to the colosseum.
Stayed in July 2025
Reviewed: 11 July 2025
Erbil
Turkeynothing
It was very good location, very clean, freindly staff, near to the historical place, the room was very comfortable(we stayed in family room) with good air condition. It deserves its cost. And also, the breakfast at the roof was very good and enough.
Stayed in July 2025
Reviewed: 3 July 2025
Ana
United StatesNo lift. Rooftop sunset overbooked.
Location was great. Staff friendly and helpful. Rooftop breakfast was wonderful.
Stayed in June 2025
Reviewed: 2 July 2025
Isabel
AustraliaJust needed a kettle / tea / coffee supplies in the room
Great location, beautiful views, lovely staff and great sized room
Stayed in June 2025
Reviewed: 1 July 2025
William
United StatesDark
Great location and super comfortable beds and clean.
Stayed in July 2025
Reviewed: 30 June 2025
Prenisa
South AfricaAssistance with taxi and transport when they were public holidays and no way of getting to the stations and the airport for next travels
The service was amazing and the location so so lovely I would reccomend to anyone travelling to Rome for the best stay and the best service
Stayed in June 2025
Reviewed: 24 June 2025
Gary
United StatesElevator to the breakfast area/rooftop bar wasn’t always working.
Great location. Easy walk to colosseum and Forum. Staff was fantastic - extremely helpful and friendly. Many good restaurants nearby.
Stayed in May 2025
Reviewed: 23 June 2025
Beata
United StatesThis cute little hotel is in a wonderful location - you can see the Colosseum down the road! In general, the neighborhood is nice with plenty of restaurants and sites nearby. For example, it's only a 10-15 minute walk from the Fontanna di Trevi. The rooms were relatively small, but adequate, and the beds were the most comfortable we had throughout our 2 plus long stay in Italy. The little on-site restaurant served a decent lunch, and the rooftop bar was cool - a great place for an aperitivo or after-dinner drink (though the views were not that interesting).
Stayed in June 2025
Reviewed: 22 June 2025
Sue
United KingdomNothing
Everything great, bed and pillows super comfy. Close to major sites and accessible to others if you are happy to walk. Staff really friendly and helpful. Breakfast good and lovely to have a rooftop terrace
Stayed in June 2025
Reviewed: 22 June 2025
Lisa
United Statessuper comfortable beds, spacious, clean, friendly staff, quiet, wonderful location.
Stayed in June 2025
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