Lungarno Della Zecca Vecchia 18, Santa Croce, 50122 Florence, Italy
#189 of 384 hotels in Florence
Guests' ChoiceBased on 393 hotel reviews
8.7Cleanliness
8.8
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
9.4
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 4 September 2025
Gwangim
IrelandBreakfast: There was a good variety available at the buffet. However, it would be nice to have a hot dish served fresh. Although eggs and bacon were placed on a food warmer, it didn’t keep the eggs warm enough. Since this is a small hotel with fewer than 50 rooms, it would be an excellent idea to offer hot dishes made to order and served directly to the table. Otherwise, everything ends up cold.
Room: Very clean and nice. Enough for two people to stay for a week not more than one week.
Stayed in September 2025
Reviewed: 27 August 2025
Ahmed
United Arab EmiratesReally nothing that we didn’t like
The hotel is very cozy and clean, and most importantly all the staff that we met were very friendly and made us feel like home
Stayed in August 2025
Reviewed: 26 August 2025
David
CanadaDidn't stay longer.
The staff was simply amazing.
Stayed in August 2025
Reviewed: 26 August 2025
Alan
United KingdomNothing
Excellent location a short walk from the centre. Great sauna and spa facilities. Breakfast excellent value. Staff for whom nothing was too much trouble.
Stayed in August 2025
Reviewed: 25 August 2025
Christine
SpainN/A
The friendliness of staff and having been upgraded to a suit
Stayed in August 2025
Reviewed: 21 August 2025
Amir
United StatesNot really a 5 star hotel. Breakfast was just ok. They don’t have a pool at the facility…
The staff were great and helpful. Good value for the money
Stayed in August 2025
Reviewed: 17 August 2025
Irvine
South AfricaNothing
Everything Fabulous Hotel Wonderful position
Stayed in July 2025
Reviewed: 15 August 2025
Hassan
QatarIt was clean and have a good service.The staff were very friendly and helpful to
Stayed in August 2025
Reviewed: 6 August 2025
Wait
South AfricaThe restaurant can improve. We were given the wrong menu and orders could therefor not be completed. Ordered pana cotta for dessert, which was served looking like soup and not set. We paid before arrival, but at checkout the hotel questioned our payment.
The location is perfect and very convenient for visiting Florence. Ample parking space which is usually a problem at hotels in Italy. Staff go out of their way to assist in your every need.
Stayed in July 2025
Reviewed: 6 August 2025
Robyn
United Statesdoesn't have pool.
I really liked everything.
Stayed in July 2025
Reviewed: 31 July 2025
Chien
VietnamThe electric kettle in the room is difficult to use when there is no power outlet in the cupboard and customers have to carry the kettle and the large tray outside the cupboard to boil water, while the table outside is very cramped.
clean, breakfast, staff
Stayed in July 2025
Reviewed: 28 July 2025
Spilmaher
CroatiaEverything was fine except 35€ charge for parking. But it is what it is.
Pretty much everything is standard for 5 star rooms, i wouldn't classify this as proper proper hotel more like 5 start B&B
Stayed in July 2025
Reviewed: 13 July 2025
Saleemuddin
United StatesThe staff and the cleanliness. Proximity to all the sights of interest, but just far enough to not deal with the chaos always.
Stayed in July 2025
Reviewed: 4 July 2025
Daniel
AustraliaStaff were great. Above and beyond helpful
Stayed in July 2025
Reviewed: 26 June 2025
Sd
RomaniaTo much black
Location
Stayed in May 2025
Reviewed: 24 June 2025
Mei
BelgiumNone
The wine prepared by the hotel was a treat! The espresso machine in the room was great! The shower was wonderful! The breakfast buffet was good! Service from the staff was great!
Stayed in June 2025
Reviewed: 21 June 2025
Birgit
AustriaCheck in was a little slow
very modern, very quaint, great for relaxing
Stayed in May 2025
Reviewed: 17 June 2025
Carrie
United StatesNothing bad to say here!
it was beautiful- both Modern and culturally distinct. The outside patio, bar and restaurant were absolutely gorgeous and the breakfast bar was not only a piece of art to view but everything was so delicious. We enjoyed th food, the service, and the atmosphere so much we ate dinner twice on the patio- and s special shout out to the chef who made the fantastic sautéed spinach- highly recommend! We also used the spa, and it was really peaceful and relaxing as well. Definitely coming back here- really a lovely place. Oh- staff was incredible, and extraordinarily kind and helpful!
Stayed in June 2025
Reviewed: 13 June 2025
Julie
United KingdomLimited choices at breakfast.
It was in the outskirts of the city so easier to drive to and park. Just a short walk to the bridge and main city attractions. Beautiful hotel .. very clean and the staff were just amazing!
Stayed in June 2025
Reviewed: 11 June 2025
Yinglan
Switzerlandthe breakfast and staff
Stayed in May 2025
Reviewed: 5 June 2025
Oyuna
NetherlandsWe had short trip . Excellent location. clean nice hotel .Very friendly staff highly recommend.
Stayed in June 2025
Reviewed: 4 June 2025
Patrick
United Kingdomsomething to bear in mind is the actual distance the hotel is to the centre of Florence. It is a 15 euro ride in a taxi or a good 25/30 minute walk. We had a hire car and the charge per day that the hotel charges for parking is 35 euros. The car is housed somewhere away from the hotel and a 1 hour notice period is required by the hotel for collection and drop off.
Breakfast, most of the choices are homemade and good quality produce and a vast selection to choose from. All of the staff I encountered were polite, helpful and informative. The hotel is clean and tidy. Our room overlooked the waterfall on the river Arno. Sitting on the balcony enjoying the view in the evening sun, whilst sipping a beer is very pleasant.
Stayed in June 2025
Reviewed: 2 June 2025
Kobylkina
United KingdomAmazing hotel! Specially spa
Stayed in April 2025
Reviewed: 1 June 2025
Gulchin
ItalyCloseness to the center
Stayed in June 2025
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