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Reviews of Homelink Firenze - Charlotte

19 Via Guido Monaco, Santa Maria Novella, 50144 Florence, Italy

#693 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 49 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    6.4

  • Staff

    8.0

  • Value for money

    6.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 March 2025

    7.0
    A brilliant spot for a traveller to spend the night
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    These are dormitory-style apartments, with a shared shower and toilet between two rooms. That's not a criticism or disappointment by any means, it's simply a fact. I needed a place to stay near the station, and that's exactly what I got.

    A brilliant spot for a traveller to spend the night, being so close to the railway station. The cleanliness was absolutely spot on, the comfort was good, and communication with the manager was quick and efficient.

    Stayed in March 2025

  • Reviewed: 12 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Booked last minute on the day as our original hostel didn’t go to plan. Very easy to check in and access the property. Room was nice, cheap and cheerful.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    5.0
    Not pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No AC on such super heat and rooms are small , bed is too small for 2 people.

    Location is great.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    7.0
    It was ok
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the door locker, you have to dial a PIN number but it’s tooo hard to do it

    The location is great

    Stayed in July 2024

  • Reviewed: 5 June 2024

    5.0
    Could have felt more homely, a coat of paint would go long way, bed too small for 2. Sofia was great
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was a small double bed which didn't sleep 2 small people.

    The location was central, 7 minutes from the station, easy to find. The lift was helpful with bags. Even though in the street wasn't too noisy.

    Stayed in June 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Shared bathroom not being able to access as needed due to other residents using it and not good pillows (too thin)

    Location

    Stayed in April 2024

  • Reviewed: 8 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The double bed was small and not appropriate for two adults. The pipes made too much noise that would disturb sleeping. Noise from other residents was annoying and there were no rules about it.

    The owner was nice and let us check in earlier. the location is a 10-minute walk from the train station.

    Stayed in November 2023

  • Reviewed: 18 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning which meant the room was very hot. Struggled to sleep on a night.

    Clean and tidy.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    7.0
    honestly a very nice stay, the room was nothing to write home about but it did it’s job
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - No mosquito net - shared bathrooms - Doors are loud

    + Did actually have wifi + Fan + Good location + Decently clean

    Stayed in July 2023

  • Reviewed: 9 June 2023

    7.0
    It was hard to get in, but comfortable and clean afterwards
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Firstly, there is no reception therefore you can’t pay in cash, you have to make the payment online. A girl working home office helping you to get you inside remotely but a bit hard to communicate in English with her. These information didn’t given us before arrival which was a bit odd.

    Simple furnitures, clean room and clean shared bathroom.

    Stayed in May 2023

  • Reviewed: 10 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Separate bathroom you have to share with others. Smelt bad. Room was nice.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    7.0
    it was ok, no frills but location was great
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    shared bathroom wasn’t cleaned properly, the sounds echoed around the whole apartment so could hear people staying in other rooms so it was noisy at times, bed was comfy but otherwise the room was very basic, complicated check in process and the lock on the room door very temperamental

    close to the main train station

    Stayed in April 2023

  • Reviewed: 30 April 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We booked two double rooms. One of them was fine but the other one too small. Very small double bed with uncomfortable pillows.You could hear all the sounds from the sharing bathroom and from the outside. Really noisy.

    We had detailed information about the check in and the hostess was very friendly and kind! Good location near the train station.

    Stayed in April 2023

  • Reviewed: 28 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms do not keep sound out at all. You can hear all your neighbours clearly. Pillows was really flat due to being used lots so could do with being renewed. The main thing we didn't like is the key code lock. It is not easy at all to lock the door at all and confusing. Bed is a little bit on the small side for 2 people to sleep in

    Location is perfect. 10 minute approximately walk to the main train station. Staff is very helpful.

    Stayed in April 2023

  • Reviewed: 3 October 2024

    8.0
    Good location and good room
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    To enter and checking in was not easy. Better some staff to meet at the entrance and show the room.

    Comfortable bad and big room.

    Stayed in September 2024

  • Reviewed: 3 August 2024

    10
    Overall it was very pleasant experience and we would definetely recommended it to everyone who is planning to stay in Fl
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No shared spaces like kitchen

    It was very clean and easy comunication with them

    Stayed in August 2024

  • Reviewed: 7 June 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    that the bathroom is not inside the room

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    over all, a good experience, in a good location with clean facilities. just may need to replace the mattress as it was u
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    the bed was slightly uncomfortable and the trams were rather loud right near the room

    the property was in an excellent location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mosquito, bugs, false advertisements as pictures did not represent room at all, dust everywhere and no fan also noisy and very dark in hall way. Bed was not for two people as advertised very small

    Location and wifi

    Stayed in May 2024

  • Reviewed: 11 October 2023

    1.0
    Don't book this mouldy hovel
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Mold on walls, toe nails on the floor No drinking water on site Stained bed clothes No WiFi No air con If you wanted fresh air you had to open the windows onto a busy street with trams running from 5am Very unhelpful staff Listing claimed all fees and local taxes included but staff were insisting we had to pay them

    Nothing, it was a dirty, mouldy dark damp room

    Stayed in October 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    I would suggest to try to make the toilets look more modern/fancy, in order to match the quality that the rooms have.

    The room was very clean and it was in a great location near the center.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    1.0
    Very poor
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty, left

    Stayed in July 2023

  • Reviewed: 2 August 2023

    4.0
    If you are looking for a quick stay with no expectations of amenities and wifi, this is the place.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is very basic. Location is quite a walk from the central area and there is no air conditioning. Bed was comfortable but quite small.

    The communication with the host was amazing. Friendly and welcoming to early arrival.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights

    It is better if you get a room from the other side than the street side- this one is very noisy

    very clean, nice place

    Stayed in June 2023

Showing 1 – 25

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