19 Via Guido Monaco, Santa Maria Novella, 50144 Florence, Italy
#693 of 719 B&Bs and Inns in Florence
Guests' ChoiceBased on 49 hotel reviews
6.4Cleanliness
7.1
Comfort
7.1
Location
7.7
Facilities
6.4
Staff
8.0
Value for money
6.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 17 March 2025
Henrijs
LatviaThese are dormitory-style apartments, with a shared shower and toilet between two rooms. That's not a criticism or disappointment by any means, it's simply a fact. I needed a place to stay near the station, and that's exactly what I got.
A brilliant spot for a traveller to spend the night, being so close to the railway station. The cleanliness was absolutely spot on, the comfort was good, and communication with the manager was quick and efficient.
Stayed in March 2025
Reviewed: 12 August 2024
Chloe
United KingdomBooked last minute on the day as our original hostel didn’t go to plan. Very easy to check in and access the property. Room was nice, cheap and cheerful.
Stayed in July 2024
Reviewed: 12 July 2024
Pavan
IndiaNo AC on such super heat and rooms are small , bed is too small for 2 people.
Location is great.
Stayed in July 2024
Reviewed: 6 July 2024
Avanzi
BrazilI didn’t like the door locker, you have to dial a PIN number but it’s tooo hard to do it
The location is great
Stayed in July 2024
Reviewed: 5 June 2024
Janet
South AfricaThe bed was a small double bed which didn't sleep 2 small people.
The location was central, 7 minutes from the station, easy to find. The lift was helpful with bags. Even though in the street wasn't too noisy.
Stayed in June 2024
Reviewed: 18 April 2024
Simone
AustraliaShared bathroom not being able to access as needed due to other residents using it and not good pillows (too thin)
Location
Stayed in April 2024
Reviewed: 8 November 2023
Mojdeh
NetherlandsThe double bed was small and not appropriate for two adults. The pipes made too much noise that would disturb sleeping. Noise from other residents was annoying and there were no rules about it.
The owner was nice and let us check in earlier. the location is a 10-minute walk from the train station.
Stayed in November 2023
Reviewed: 18 August 2023
Delaney
United KingdomNo air conditioning which meant the room was very hot. Struggled to sleep on a night.
Clean and tidy.
Stayed in August 2023
Reviewed: 17 July 2023
Will
United Kingdom- No mosquito net - shared bathrooms - Doors are loud
+ Did actually have wifi + Fan + Good location + Decently clean
Stayed in July 2023
Reviewed: 9 June 2023
Dilara
TurkeyFirstly, there is no reception therefore you can’t pay in cash, you have to make the payment online. A girl working home office helping you to get you inside remotely but a bit hard to communicate in English with her. These information didn’t given us before arrival which was a bit odd.
Simple furnitures, clean room and clean shared bathroom.
Stayed in May 2023
Reviewed: 10 May 2023
Pattiya
United StatesSeparate bathroom you have to share with others. Smelt bad. Room was nice.
Stayed in May 2023
Reviewed: 1 May 2023
Karolina
United Kingdomshared bathroom wasn’t cleaned properly, the sounds echoed around the whole apartment so could hear people staying in other rooms so it was noisy at times, bed was comfy but otherwise the room was very basic, complicated check in process and the lock on the room door very temperamental
close to the main train station
Stayed in April 2023
Reviewed: 30 April 2023
Athina
GreeceWe booked two double rooms. One of them was fine but the other one too small. Very small double bed with uncomfortable pillows.You could hear all the sounds from the sharing bathroom and from the outside. Really noisy.
We had detailed information about the check in and the hostess was very friendly and kind! Good location near the train station.
Stayed in April 2023
Reviewed: 28 April 2023
Wincy
United KingdomThe rooms do not keep sound out at all. You can hear all your neighbours clearly. Pillows was really flat due to being used lots so could do with being renewed. The main thing we didn't like is the key code lock. It is not easy at all to lock the door at all and confusing. Bed is a little bit on the small side for 2 people to sleep in
Location is perfect. 10 minute approximately walk to the main train station. Staff is very helpful.
Stayed in April 2023
Reviewed: 3 October 2024
Nigora
UzbekistanTo enter and checking in was not easy. Better some staff to meet at the entrance and show the room.
Comfortable bad and big room.
Stayed in September 2024
Reviewed: 3 August 2024
Matěj
Czech RepublicNo shared spaces like kitchen
It was very clean and easy comunication with them
Stayed in August 2024
Reviewed: 7 June 2024
Karla
Francethat the bathroom is not inside the room
Stayed in May 2024
Reviewed: 8 May 2024
Boyle
Australiathe bed was slightly uncomfortable and the trams were rather loud right near the room
the property was in an excellent location
Stayed in May 2024
Reviewed: 6 May 2024
Matthew
AustraliaMosquito, bugs, false advertisements as pictures did not represent room at all, dust everywhere and no fan also noisy and very dark in hall way. Bed was not for two people as advertised very small
Location and wifi
Stayed in May 2024
Reviewed: 11 October 2023
Darcy
United KingdomMold on walls, toe nails on the floor No drinking water on site Stained bed clothes No WiFi No air con If you wanted fresh air you had to open the windows onto a busy street with trams running from 5am Very unhelpful staff Listing claimed all fees and local taxes included but staff were insisting we had to pay them
Nothing, it was a dirty, mouldy dark damp room
Stayed in October 2023
Reviewed: 28 August 2023
Aleksandar
North MacedoniaI would suggest to try to make the toilets look more modern/fancy, in order to match the quality that the rooms have.
The room was very clean and it was in a great location near the center.
Stayed in August 2023
Reviewed: 23 August 2023
Роза
BulgariaDirty, left
Stayed in July 2023
Reviewed: 2 August 2023
Karanvir
CanadaRoom is very basic. Location is quite a walk from the central area and there is no air conditioning. Bed was comfortable but quite small.
The communication with the host was amazing. Friendly and welcoming to early arrival.
Stayed in August 2023
Reviewed: 13 July 2023
Monika
PolandIt is better if you get a room from the other side than the street side- this one is very noisy
very clean, nice place
Stayed in June 2023
Showing 1 – 25
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