The shower has not been finished and the water everywhere gave a little discomfort.Also when I checked out the reception lady is very rude she told me it will deducted 14€ from my deposit for city tax I asked her why Perviously not informed she said its not my problem😒she wanted to blame her colleague. Its not normal.

The location is good.The breakfast was delicious.

Stayed in September 2025

Breakfast could be better.

Nice shower. Big bed. Great location. Safe underground parking.

Stayed in August 2025

The construction nearby but maybe the wrong time.

Access to every corner.

Stayed in August 2025

Honestly there was nothing we didn't like, a very welcoming hotel with everything you need!!

A very elegant and modern hotel with private parking. We were warmly welcomed by the staff, who were certainly very friendly and professional. Starting with breakfast, I'd say it was very varied, with delicious local products, which we thoroughly enjoyed, only In my opinion, perhaps the English breakfast could be improved a bit, but it depends on your taste. The room was very elegant, well-finished, and particularly spacious. The double bed was very comfortable, and the room had a,air conditioning. The bathroom was very modern and surprisingly spacious. Otherwise, everything was perfect for a day at the magical Venice with the family.

Stayed in August 2025

A special thanks to Irvin, the booking manger … top… kind, smart and helpful… all the best … for your assistance…

Stayed in August 2025

Easy access from airport

Stayed in August 2025

- The parking cost 29€ per day. Why it’s not free for guests? We travelled by car and it was important for us. We were very upset that the hotel guests were still charged such a sum. - On reception you can pay only by card, cash is not accepted. This was also a surprise for us and a big difficulty to check-in.

The room was clean and full of all the amenities for living. Very good breakfast with variety of foods. Staff is nice and friendly.

Stayed in August 2025

Extra pull out bed for child was terribly hard and uncomfortable. Room was tiny

Decent neat

Stayed in August 2025

Excellent customer service

Stayed in August 2025

Parking is very expensive. Breakfast gets a little bit busy, although the hotel provides guidance into the best time to attend. We had an issue with the room TV and unfortunately at a certain time, no one from maintenance was available, although we have then been provided with an alternative room. Being a new property, I would have expected that staff is more available to sort the teething problems.

Location was excellent and property is brand new.

Stayed in August 2025

Clean and comfy

Stayed in August 2025

Everything was exellent,location, receptions, room, facilities, breakfast. I truly recommend.

Stayed in August 2025

Only the parking fees for the car is very high. So plan to not bring it if you will stay for long here.

The room standard is the high, The location was great and strategic as you can easily walk to get to the mover train or the boats taxi station so you can go anywhere in Venice. Also the staff was helpful and reliable.

Stayed in August 2025

Great hotel, great food, close to People Mover. 10/10

Stayed in August 2025

Nothing much. Every thing was excellent.

Overall an excellent experience. Staff were extremely helpful, and made sure we got our breakfast packed and ready as promised, as we had a very early train to catch from Venice. Easy access to city center using PM and water bus. Truly value for money.

Stayed in August 2025

We recently stayed at your hotel and overall found it to be lovely, with beautiful surroundings and a welcoming atmosphere. However, I would like to share some constructive feedback regarding an issue we experienced. On our first night, my son unfortunately became unwell and was sick in both the bathroom and on the bed/floor. I stripped the beds and gathered the soiled sheets before contacting reception for assistance. At that time, I was told there were no housekeeping staff available, and the only options offered were either to move to a smaller double room (as no triples were available) or to clean it up. We chose to move rooms, though it meant squeezing into a smaller space. The next morning, I was surprised that our original room was not made a priority to be cleaned. At 11am, it was still dirty with visible sickness on the floor. When we returned later that day, it had been cleaned, but there was still a strong odour, dried sick under the bed, and some residue left in the bathroom. What also stood out was the comment from reception that “a cleaning fee would not be charged this time.” Given the circumstances a child being unexpectedly unwell I found this wording lacked empathy and suggested that we were fortunate not to be penalised, rather than reassured that the situation was being dealt with appropriately. I completely understand that these things happen and that staff availability can be limited, but a more supportive response, prioritised cleaning, and more sensitive communication from staff would have made a big difference to our stay. I share this feedback constructively, in the hope it helps improve procedures for dealing with such situations in the future.

Stayed in August 2025

Breakfast had lots to choose from but found some hot items were cold

Property was well maintained. Rooms were cleaned daily and staff was friendly and helpful

Stayed in August 2025

The room were very clean and great location, next to the car park where we parked up.

Stayed in August 2025

Nothing.

Best staycation. 👌

Stayed in July 2025

Air condition / small room

Clean rooms/ good breakfast/ car parking/ location

Stayed in August 2025

The staff was so friendly! 😊 #Staff #Cleanliness #Friendliness

Stayed in August 2025

I would like a better breakfast. Not a very good one.

It was very clean and super friendly staff. We were very happy with our stay there.

Stayed in August 2025

Breakfast was a total bun fight . Food average. Not nearly enough serving stations. People eating like absolute pigs and clearly taking enough food with them to last the whole day.

Very modern and located just outside the city. Easy to get water taxi.

Stayed in August 2025

N

The best hotel

Stayed in August 2025