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Reviews of Paraiso

2 Piazzale della Porta al Prato, Santa Maria Novella, 50123 Florence, Italy

#529 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 53 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 August 2025

    7.0
    Good enough
    • Leisure trip
    • Group
    • Triple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The woman in charge opened our room with her own key few times right after knocking the door. I just could imagine that what if we were naked or something… Didn’t like that. You should knock few times before! There’s no kitchen

    Everything was impeccable. The housekeeping man was very very kind :) Air conditioner was amazing

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower was extremely tiny and bathroom small. Very noisy neighbours

    Super nice cleaning guy ❤️ great location and a nice café open 24/7 just underneath. Great soundproofing from the outside, couldn't hear the street.

    Stayed in August 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are 3-4 rooms with private bathrooms. The bathrooms are outside the rooms, on the hall, and you access in with your private key. Anyway for 2,3 days of stay it is not a big deal.

    Nice location, 12 min away from central train station, near the old city, near to all facilities, just few meters walks you can find everything you need, clubs, minimarkets, shops, etc...a clean place! The owner was there anytime to give you infos about anything! Firenze is a lovely city with lovely people!

    Stayed in June 2025

  • Reviewed: 29 May 2025

    8.0
    It's a good experience.
    • Leisure trip
    • Group
    • Large Double or Twin Room
    • Stayed 1 night

    There aren't any obvious drawbacks.

    The location is kind of convenient, not a long walk from the train station. It is also convenient to go out to play. The soundproofing of the room and the windows is good, at first I was worried that it would be noisy at night, but we slept well. Provided two bottles of free water in the fridge is grateful especially after we walked when we arrived.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Mosquitoes entering from the widow .... Highly advise you to install window sieves

    The organizing of the place

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was easy to find. The place was very neat, and we’re happy with the free water bottles and coffee.

    Stayed in May 2025

  • Reviewed: 23 April 2025

    9.0
    location staff, clean
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It's a few minutes walk from the center. If you like walking, you can reach the center in 15-20 minutes.

    I liked the cleanliness of room 104, the large living room, and a good bedroom are very important.3 people will fit in perfectly.Everything is organized, tidy, I definitely recommend staying here.

    Stayed in April 2025

  • Reviewed: 23 March 2025

    9.0
    I liked everything
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    Price-quality complies fully

    Everything was excellent! Big fridge, kitchenette with everything you need, good shower, big comfy bed, good wi-fi. Nothing more is needed in Florence! From the station one tram stop or 10 minutes walk. Near (5 minutes) Carrefour Express, and behind the bridge (15 minutes) a large supermarket.

    Stayed in March 2025

  • Reviewed: 7 January 2025

    8.0
    You’re paying for the location.
    • Leisure trip
    • Couple
    • Triple Room with Private External Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    It’s not very sound proof. But i’d say none of the 3 places we stayed in Italy were. So, maybe it’s a common thing for hotel rooms. The bathrooms are separated from the bedroom and it’s really cold especially when we stayed there during winter.

    The place was only 10 mins walk to/from train station and 20 mins-30 mins walk to the center (touristy area). Bathroom looks new.

    Stayed in January 2025

  • Reviewed: 30 November 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The description of the rooms is deceiving as it does not specify that all bathrooms are outside the rooms. Also, we were told by e-mail that the city tax needed to be paid by leaving cash in the room, which can be a hassle if you don't have cash on you.

    We were happy with our room (104) as it includes a little living room with a table and a small kitchen, where we could have breakfast and dinner. For the price, it was a good deal.

    Stayed in November 2024

  • Reviewed: 28 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t know that the toilets were outside the room.

    Stayed in November 2024

  • Reviewed: 22 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 4 nights

    It's near a busy road, so it's likely you'll hear some cars and people through the walls despite how thick they are. Rooms 102 & 101 share bathrooms which wasn't really mentioned anywhere. The wall under the AC looks a bit weird (water damage?) - the owners should really get that looked at.

    Really close to the train station - a 5-10 minutes walk. The tourist-y side of Florence isn't too far either. The bed was pretty comfortable and the A/C was really useful considering we stayed during a heatwave.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    8.0
    Checks all the boxes
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    On a busy road. The thick windows did help minimize street noise however, there were people yelling outside in the morning hours that woke me up

    Staff was friendly and very accommodating with our special request. Room and bathroom were clean. It was convenient to be near the bus station (Montelungo)

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    Great value, location and comfort! I recommend it.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Shared Bathroom
    • Stayed 4 nights

    There is no reception or personal contact with the host. Host sent me access information by email last minute (1 hour before my arrival) and since I had no wifi, I had to ask for help at a coffee shop to call the host. It was a stressful arrival and it was very hot outside. Once access was resolved with the codes needed to access building and apartment, all went well. Also, if you stay in Florence few days the city hosting tax is expensive (more than in other Italian cities) and needs to be paid cash in addition to the room. I did not know that before getting there.

    Walking distance to main attractions in Florence and to central meeting points for guided tours, very clean property and comfortable large double bed. A/C. Nearby coffee shop and great Italian style burger place called Arnold's (across the street from the building). Nice room fridge.

    Stayed in August 2024

  • Reviewed: 7 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Large Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Room 101 and 102 share a bathroom, which was not clarified in the booking information—as I was traveling for work and had strict time deadlines to meet, I had to be up much earlier than normally necessary to ensure that I would be able to use the bathroom before heading to work.

    Location was great and walkable to everything. The rooms are kept very clean.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom window was broken and unable to open. Also, the air-con was not very efficient.

    The location was very convenient and the room was clean and comfortable. It definitely met our expectations.

    Stayed in August 2024

  • Reviewed: 19 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    - Shower head broken the first day - WiFi doesn't work for one night - need to pay 10€ per bed to change the bedsheets if you book multiple times

    Big room, clean toilet

    Stayed in July 2024

  • Reviewed: 4 July 2024

    8.0
    Nice place good value for money.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom detached from apartment room is slightly annoying but not too bad as it is just the next door over.

    Room had a kitchen and was big enough to walk around and not be crammed. Good location relatively close to train station. Bathroom was nice and room was nice.

    Stayed in July 2024

  • Reviewed: 25 June 2024

    7.0
    Good stay
    • Leisure trip
    • People with friends
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    If you don't want to share a bathroom this is not for you.

    Accomodation was clean and neat. Aircon works well and bathroom was just across the room. Good communication. All sights are walkable.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Room was on first floor adjacent to a complicated traffic intersection, which is very busy during morning and afternoon peak hours. 3 police officers assist traffic control at this time. I was up early to explore and the noise in the afternoon was bearable. Small supply of coffee was in adequate. Some UHT milk in the fridge would be welcomed by a weary traveller.

    Room is in good location, 15 minutes easy walk to train station and city centre. Many points of interest close by. Bakery and Cafe on nearby corner, good mini market 3 minutes walk. Many trattoria and cafe close by. Room and shared bathroom were very clean and functional. Good wi fi and small desk. Host was very helpful, answered messages promptly and followed up with me after my arrival. Instructions for unattended entry were very good.

    Stayed in June 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No staff on premises, so the stay feels very impersonal. But they were responsive on the booking chat, which was helpful.

    Good location, just outside the historic centre. Clean space, rooms were decent size. Good quality for the price compared to many other places in Florence.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double or Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Hard to find as booked Paraiso not buonarotti

    Location

    Stayed in May 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double or Twin Room with Shared Bathroom
    • Stayed 2 nights

    The only negative aspect was that the people staying in the other room, where we shared a bathroom, was not clean and was not cleaned on our second day. Also, the next room made a lot of noise and we were disturbed because the insulation was poor.

    The owner of the facility had very good communication with us. Also, the facility was as in the images and its location was good.

    Stayed in April 2024

  • Reviewed: 27 July 2025

    6.0
    Ok stay in Florence
    • Leisure trip
    • Couple
    • Large Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was separate to the room, we also had to share a bathroom with another room, so we could’ve leave our things in the bathroom. Also the bathroom is tiny! The shower is so small. Hard to get changed in the bathroom because of the size, but you also don’t want to have to walk out in the hallway because you could run into other guests.

    Bed was comfortable, okay location, nice staff

    Stayed in July 2025

Showing 1 – 25

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