Reviews of Guest's Heaven
Via Tolmino 12, 00198 Rome, Italy
#859 of 3,987 B&Bs and Inns in Rome
Guests' ChoiceReview score
Based on 384 hotel reviews
9.0Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.1
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Facilities
8.8
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Staff
9.4
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Value for money
9.0
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Free WiFi
9.0
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Reviewed: 1 September 2025
Marina
New Zealand96 reviews2 helpful votes8.0“Great place for a few days”- • Leisure trip
- • Couple
- • Double Room with Queen Bed - Basement
- • Stayed 4 nights
- • Submitted via mobile
Sadly we couldn't use the stove. Otherwise, very good stay.
Host was responsive and communicated well our check in instructions. The room was lovely and spacious, we liked the complimentary tea and coffee and use of coffee machine. Located a bit outside of town in a charming area with metro and busses nearby.
Stayed in August 2025
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Reviewed: 26 August 2025
Bruno
Croatia8 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
There was no hand soap, there was shampoo/shower gel but not enough for the whole stay. The water pressure was not the best.
The guy working there was super friendly. The room was fine and cozy, the air conditioning worked really well. The location is fine because there are pleny bus stops nearby.
Stayed in August 2025
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Reviewed: 7 August 2025
Erikaiti
Greece4 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
We really liked the room, the staff was very polite and helpful. The location was ideal for us, as it was neither into the buzz of the center of Rome nor far (approximately 20 - 30 minutes). The neighbourhood really quiet and safe.
Stayed in August 2025
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Reviewed: 2 August 2025
Raghavender
India15 reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Clean place. The host communicated well. Recommended nice places to eat:)
Stayed in August 2025
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Reviewed: 24 July 2025
Naason
Belgium2 reviews9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The room is very spacious, extra bed can be provided. The place is close to the bus stop. There is also an indoor packing.
Stayed in July 2025
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Reviewed: 24 July 2025
Lautaro
United States42 reviews4 helpful votes10Exceptional- • Leisure trip
- • Group
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Great attention from Simone 🙌🏻
Stayed in July 2025
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Reviewed: 17 July 2025
Ramana
United Kingdom24 reviews2 helpful votes10Exceptional- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The place is exceptionally well maintained. Very cozy, clean and has all necessary amenities. Located very central. Simone the host is also very helpful ,friendly and warm. Totally recommended.
Stayed in July 2025
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Reviewed: 17 July 2025
Pia
Chile2 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
We had a wonderful stay! The place offers great value for money. it’s clean, comfortable, and well-located. Simon, the host, is exceptionally friendly and attentive, making sure everything was perfect during our visit. I would definitely stay here again!
Stayed in July 2025
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Reviewed: 12 July 2025
Muhammad
Pakistan7 reviews10Exceptional- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
The room and everything was perfect. It was my first stay in Guest’s Heaven and I really enjoyed the stay. Water and coffee was free of charge.
Stayed in July 2025
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Reviewed: 5 July 2025
Yolanda
South Africa1 review10“Beautiful room with all the things you could ever need. What a clean and spacious room. I had a great time staying there”- • Leisure trip
- • Solo traveller
- • Double Room with Queen Bed - Basement
- • Stayed 1 night
- • Submitted via mobile
Nothing.
I loved the place. It was so clean and spacious and good value for the money paid. Best place to stay in Rome. The bathroom is big and well equipped. It has all the things one could need for a long stay. Loved it !!
Stayed in July 2025
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Reviewed: 3 July 2025
Jelimsha
Italy1 review10Exceptional- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Everything good room good bathroom
,👌👌👌👌👌👌👌👌👌
Stayed in June 2025
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Reviewed: 23 June 2025
Patricia
Italy1 review8.0“It was really good”- • Leisure trip
- • Couple
- • Double Room with Queen Bed - Basement
- • Stayed 1 night
- • Submitted via mobile
The air-conditioner
The room and rest rooms were very clean.
Stayed in June 2025
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Reviewed: 21 June 2025
Steve
New Zealand15 reviews1 helpful vote10“We were kept well informed at all times by Simone, thanks again!”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Accessing the front door can be tricky to work out (only the first time).
We appreciate the flexibility of check-in time and the communication with Simone as we were flying from New Zealand and across different time-zones and he always provided quick helpful answers and suggestions.
Stayed in June 2025
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Reviewed: 10 June 2025
Carolina
Belgium4 reviews10“Perfect place, perfect location. Nice surroundings”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
I was there only 2 days, I would have liked to stay longer
It was clean, comfortable and very nice welcome from Simone
Stayed in June 2025
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Reviewed: 9 June 2025
Yuu
Japan8 reviews10“Room is good, staff was awesome!!”- • Leisure trip
- • Couple
- • Double Room with Queen Bed - Basement
- • Stayed 2 nights
Nothing. Oh, it was kind of confusing to find the reception. Nice guy (resident?) showed us where it was.
First, thank you for every help from the owner and staff. We arrived earlier, but the staff welcomed us and got ready for our room first even though she was busy. Thank you so much. Room was spacious, there was a train station near the property, so it was easy to access to the place like Termini or Colosseo. Moreover, we stayed 2 nights, and they put a bottle of water in a fridge each day. Free water. That was really nice for tourist. Thank you so much again. Lovely staff!!
Stayed in April 2025
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Reviewed: 2 June 2025
Miguel
Spain2 reviews10“Great”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Very nice room, host was really friendly, and the location was also great for us.
Stayed in June 2025
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Reviewed: 29 May 2025
Mahan
Italy3 reviews10Exceptional- • Business trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The great location, was so clean, the property manager was really kind and helpful
Stayed in May 2025
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Reviewed: 21 May 2025
Dearbhla
Ireland1 review9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Good location staff were friendly
Stayed in May 2025
-
Reviewed: 19 May 2025
Beverley
Cayman Islands4 reviews9.0“Overall very good.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Getting a kettle in our room would have been more convenient.
Close proximity to bus and train. Clean. Secure. The owner offered options for restaurants and attractions.
Stayed in May 2025
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Reviewed: 19 May 2025
Yanick
Netherlands1 review8.0Very good- • Leisure trip
- • People with friends
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Lock on bathroom door was broken
Quiet street, Air conditioning, Proper blinds,
Stayed in May 2025
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Reviewed: 12 May 2025
Simon
Canada11 reviews9.0“Overall, comfortable stay, wouldn’t hesitate to book again.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
The air conditioner was really loud. Also, we were never told where the buzzer was to open the electronic gate; so we were a bit panicked at 0730 when we were trying to leave for the train station- perhaps include that in the booking details.
This property was very clean, spacious and modern. It is a 10 minute walk from the subway or a five minute walk to the bus stop. Very easy to get to. Either way it’s not far from Roma Termini train station. Security is certainly not an issue- there are three locked doors and a gate between you and the street. Bed was very comfortable but pillows are a bit large.
Stayed in May 2025
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Reviewed: 8 May 2025
Sally
Australia26 reviews1 helpful vote8.0“Clean and spacious property located close to a metro station”- • Leisure trip
- • Group
- • Family Suite
- • Stayed 5 nights
The single sofa bed/spare beds weren't the most comfortable for my adult sons. There were no plates, cutlery, and very little by way of cups provided which made even making a picnic-style dinner at home and having a beverage difficult (there was a cooktop which we were not permitted to use). A toaster might have been a nice touch.
Conveniently located near a metro station, which made navigating into Rome easy. Simone made check in relatively easy and organised a transfer to the airport at the end of our stay, which was very helpful. The room was very clean and I liked the block out external shutters which made the room very dark and good for sleep. King bed was very comfy. Nice sized fridge. Clean towels were provided part way through our stay which was appreciated.
Stayed in May 2025
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Reviewed: 2 May 2025
Igor
Italy9 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Great location, very clean
Stayed in May 2025
-
Reviewed: 30 April 2025
Gm
Italy51 reviews11 helpful votes10“Great find”- • Business trip
- • Couple
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Location perfect for our needs Nice area Plenty of options nearby for dinner etc Near metro station
Stayed in April 2025
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