Nothing

Amazing hotel . Great location Fantastic staff

Stayed in July 2025

Everything about this property is excellent. The location couldn’t be better. Close to all the main attractions that we and the views were amazing but not right in the super touristy area of San Marco. Wonderful outdoor dining for all three meals of the day. The staff was amazing, very friendly and helpful for everything. They arranged a private tour for us in a glass studio in Murano. The room is a generous size for a European standard room and bathroom was beautiful too. The lobby and public areas are well appointed and the whole place feels very Venetian.

Stayed in July 2025

Amazing staff. Very knowledgeable. Great location.

Stayed in March 2025

The best in Venice! Top location, tradition, excellence, wonderful services.

Stayed in March 2025

Nothing.

Superb location on the Grand Canal and just a few minutes walk to San Marco. The hotel is incredibly comfortable and the staff are very friendly and helpful. Service was impeccable. As we were celebrating our wedding anniversary during our stay, to our considerable surprise they delivered a beautiful cake to our room.

Stayed in April 2025

no access to roof or pool as this is exclusive for the penthouse suite

great location and fabulous old style hotel the staff were exceptional , breakfasts on the terrace over looking grand canal were exceptional

Stayed in April 2025

Zero

The location, the charming staff and the excellent dining.

Stayed in March 2025

Free upgrade

Exceptional

Stayed in March 2025

No kettle or coffee maker in the room (due to fire regs)

Excellent breakfast. Beautiful terrace that catches the sun all day. Such friendly helpful staff

Stayed in February 2025

The vegetarian club sandwich fell a little short of my last one, but given this time we stayed it was the beginning of Carnivale when Venice is drowning with tourists its a little to be expected.

The staff at the Gritti Palace are incredible, accomodating, friendly, polite, they remember you from last time, not like you are just a number & believe me in Venice that is not a common thing!

Stayed in February 2025

That the holiday ended!

Restaurant staff and food was excellent. Plus the staff overall.

Stayed in January 2025

Perfect stay - nothing to improve.

The Gritti Palace is one of the ultimate luxury stays. It's location in a restored 15th century palazzo on the Grand Canal really is unparalleled. The rooms are gorgeously styled, like the rest of the hotel, comfortable and pure luxury. Service throughout the stay, from check-in to check-out was exceptional. Concierge was an excellent help in organising various experiences for us. We also made sure to take part in the Culinary School hosted at the hotel with one of head chefs - a brilliant experience in itself. The bar is beautiful and has a range of excellent and creative cocktails - my favourite is the Wild Fennel Martini! The restaurant was stunning at dinner and at breakfast. Fabulous all round, zero regrets.

Stayed in January 2025

Everything was exquisite.

Stayed in December 2024

Amazing location! Best that Venice has to offer. Impeccable staff provided over the top, one of a kind experience of a lifetime. This hotel is a must do, to hit everything on your Venice dream bucket list

Stayed in October 2024

Nothing

Good location

Stayed in October 2024

nothing

location, staff and service

Stayed in September 2024

Pricey!

Nice rooms. Beautiful views

Stayed in September 2024

My only criticism is that breakfast was a little chaotic and the service was not great. Also as lovely as the rooms are it was not very practical with the hairdryer and mirror in the bathroom.

Amazing hotel with so much history, beautiful. Good location, sadly only there for one night. The lady who welcomed us in the main restaurant was extremely helpful, friendly and very accommodating, wish I could have got her name. Thank you to her. Reception staff and concierge were also excellent, thanks to all.

Stayed in July 2024

Typically expensive for Venice.

It met expectations.

Stayed in June 2024

Expectations were high and concierge couldn’t hep with everything i wanted ( like tickets to opera). Also paying 55eur for a breakfast ( amazing breakfast!) when the room is 1200 is just lame :)

Worth trying once, just to understand what’s a luxury stay in Venice. You’ll feel like a king. Pro tip: use the room service! Ice cream in the middle of the night is something else..

Stayed in March 2024

Wifi and spa

Location and history

Stayed in March 2024

The dinner menu

Great breakfast

Stayed in March 2024

The bartender was grouchy and not very friendly, and we were regulars in the bar. One night, when we were the last ones in the bar, he started banging cabinets so we would leave. I have never had that happen in a European 5 star hotel ever.

Amazing breakfast options and absolutely gorgeous hotel interiors, including the rooms. Concierge was fantastic and the location and views incredible. The hotel is divine.

Stayed in February 2024

Nothing

Excellent either the continental which we ate or something more English which we didn't want

Stayed in February 2024