Reviews of Grand Hotel la Chiusa di Chietri 4 stars
s.s. 172 dei Trulli km 29.800, 70011 Alberobello, Italy
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFriendly , the rooms were nice , the food was excellent , the outside was really nice and clean also the pool was ok…
The pool was not that great
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery good hotel the service 👌
All is perfect
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewIt was quite, comfort and the staff was nice. In general we enjoyed staying there.
I m not that type which like to complain but I have to say that we didnt have good connection with internet in our room, and most important we had problems with air conditioning. We couldnt control the air conditioning system in our room so each time we had to put on or off the A.C we had to call the recepsion. Last night I called the recepsion at 4.30 AM to open A.C because the room became hot. If it wasnt for these 2 problems I would rate my experience so wonderfoul. But anyway we enjoyed..😀
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVery impressive outside look
Dirty room Terrible service When I complained about the dirty room, the front desk staff was emotionless about it. Offered to change the room. No one assisted us in moving to the other room. Pool- we paid for the towel and for the seat???? Very disappointing
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLovely location
Demoralized staff, for Italy ashaming coffee for breakfast. Hotel is not using all its unique properties and opportunities.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewPool area is great and bedrooms
Little bit far out of town
Reviewed: 23 July 2025 · Stayed in May 2025
Verified reviewReviewed: 15 July 2025 · Stayed in April 2025
Verified reviewIt has a big private parking, it is very close to Alberobello. A very nice hotel indeed with Trulli and a very good restaurant. The staff were also very friendly.
Nothing
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewBreakfast and location
The area of the pool was very dirty, also the toilet in the room wasn’t super clean, especially the wc
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewgenerally speaking NO, stuff is unhelpful, rules of the hotel are kept in secret during booking and check in so you are "surprised" in only bad way. beds remember garibaldi and there is no comfort. rooms are dirty. manager exist only if you have something positive to solve - any challenges and he is gone. Don't visit this place
it is dirty, in the middle of nowhere with unfriendly and unhelpful stuff. they do have pool, that was the only reason why we went there with our 5 years old Son - sad to mention that apparently it turned out that is adult only. anywhere during the booking or check in process it is written that pool / spa area is adult only - big minus both for booking.com and this place.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 October 2024 · Stayed in September 2024
Verified reviewReviewed: 13 September 2024 · Stayed in July 2024
Verified reviewReviewed: 1 September 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in July 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewThe room are new, the bed is very comfortable. The pool is nice even though kids were always there. The restaurant was very very good.
The breakfast was very poor. They told us it closes at 10 and we went there at 9.30, but most of the food was already over.
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewThe pool
The attitude of the staff