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Reviews of Grand Hotel la Chiusa di Chietri 4 stars

s.s. 172 dei Trulli km 29.800, 70011 Alberobello, Italy

#24 of 30 hotels in Alberobello

Guests' Choice

Review score

Based on 39 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 23 August 2025

    9.0
    Worth the price and the area was close to to the town Alberobello
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The pool was not that great

    Friendly , the rooms were nice , the food was excellent , the outside was really nice and clean also the pool was ok…

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    I m not that type which like to complain but I have to say that we didnt have good connection with internet in our room, and most important we had problems with air conditioning. We couldnt control the air conditioning system in our room so each time we had to put on or off the A.C we had to call the recepsion. Last night I called the recepsion at 4.30 AM to open A.C because the room became hot. If it wasnt for these 2 problems I would rate my experience so wonderfoul. But anyway we enjoyed..😀

    It was quite, comfort and the staff was nice. In general we enjoyed staying there.

    Stayed in August 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little bit far out of town

    Pool area is great and bedrooms

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Very nice hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    It has a big private parking, it is very close to Alberobello. A very nice hotel indeed with Trulli and a very good restaurant. The staff were also very friendly.

    Stayed in April 2025

  • Reviewed: 16 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The area of the pool was very dirty, also the toilet in the room wasn’t super clean, especially the wc

    Breakfast and location

    Stayed in June 2025

  • Reviewed: 8 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast Not fresh croissants

    Stayed in August 2024

  • Reviewed: 18 November 2023

    7.0
    Close enough to Alberobello for those with a car
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had to ask for breakfast dishes to be replenished and for the coffee order to be taken. And the indoor pool should be complimentary for guests!

    Large reception area with a bar. Large rooms with comfortable wide beds.

    Stayed in November 2023

  • Reviewed: 6 September 2023

    9.0
    If you want individual clients other than groups then treat them a little better
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night

    When we checked in there were no bell boy to help with the suitcases. Breakfast was mainly set up for groups, we didn't know and after we sat down and started eating we were rudely told to move to the corner. The groups finished all the eggs and we had to wait a long time for them to refill. The waiter was unpleasant and rudely answered me re coffee.

    The hotel was nice, the room was nice, had great parking right next to the hotel. The check in staff were very nice

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    Beautiful and close to everything!
    • Leisure trip
    • Group
    • Superior Double Room with Balcony
    • Stayed 1 night

    Bed and pillows could have been softer and would have liked both lower a/c temp and higher fan speeds (or a separate fan).

    Beautiful property, well kept, close to attractions, excellent breakfast with gluten free options.

    Stayed in August 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not lively and old fashion

    Nice Location and practical

    Stayed in July 2023

  • Reviewed: 10 February 2023

    8.0
    Very interesting
    • Leisure trip
    • Family with young children
    • Classic Trullo (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Ok breakfast Loved experience of staying in a trollo

    Stayed in February 2023

  • Reviewed: 20 September 2022

    8.0
    very enjoyable
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 10 nights
    • Submitted via mobile

    breakfast got a little boring. We stayed for 10 days and it was pretty much the same every day.

    Stayed in September 2022

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All is perfect

    Very good hotel the service 👌

    Stayed in August 2025

  • Reviewed: 31 July 2025

    2.0
    Do not recommend
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Dirty room Terrible service When I complained about the dirty room, the front desk staff was emotionless about it. Offered to change the room. No one assisted us in moving to the other room. Pool- we paid for the towel and for the seat???? Very disappointing

    Very impressive outside look

    Stayed in July 2025

  • Reviewed: 27 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Demoralized staff, for Italy ashaming coffee for breakfast. Hotel is not using all its unique properties and opportunities.

    Lovely location

    Stayed in July 2025

  • Reviewed: 7 January 2025

    3.0
    Don't visit this place
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 2 nights

    it is dirty, in the middle of nowhere with unfriendly and unhelpful stuff. they do have pool, that was the only reason why we went there with our 5 years old Son - sad to mention that apparently it turned out that is adult only. anywhere during the booking or check in process it is written that pool / spa area is adult only - big minus both for booking.com and this place.

    generally speaking NO, stuff is unhelpful, rules of the hotel are kept in secret during booking and check in so you are "surprised" in only bad way. beds remember garibaldi and there is no comfort. rooms are dirty. manager exist only if you have something positive to solve - any challenges and he is gone. Don't visit this place

    Stayed in January 2025

  • Reviewed: 12 August 2024

    6.0
    Overpriced for what it offers.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very poor. They told us it closes at 10 and we went there at 9.30, but most of the food was already over.

    The room are new, the bed is very comfortable. The pool is nice even though kids were always there. The restaurant was very very good.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    3.0
    Nice place but the staff here and their attitude towards dealing with problems.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The attitude of the staff

    The pool

    Stayed in August 2024

  • Reviewed: 1 August 2024

    6.0
    Hotel better get some enhancement.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    AC wasn't working properly in the room. It would have been very bad if we stay more than one night. There was no hot water in the shower. Only freezing cold water. Towels at the pool are chargerable even for in-house guest. After you pay for the room, it's not proper to charge again for towels. For a 4-star resort, the least you could expect is complimentary bottled water upon arrival..

    The tranquillity. Rooms are clean Breakfast area is nice. Breakfast selection is good. Breakfast and reception staff are friendly and helpful

    Stayed in July 2024

  • Reviewed: 2 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Classic Trullo (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms are extremely small, there is no shower curtain. In one of the trullos where we stayed the water from the shower flooded the bedroom so they had to move us to a different trullo. The second trullo at night had a dehumidifier which was making a very loud noise so we couldn’t sleep and ended up changing trullo again.

    Stayed in August 2023

  • Reviewed: 27 June 2023

    10
    Perfect stay in Puglia!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything abouy the hotel was perfect. The location is perfect. 20-40 min drive from the top turist attractions in Puglia. ( Alberobello 6 min, Monopoli 20 min, Zoosafari 20 min, Polignano al mare 25 min, Ostuni 40 min) The staff is super friendly, and were never bothered by my noisy kids. The pool is perfect to rest. The restorant is top. Perfect for families!

    Stayed in June 2023

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 10 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 2 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 6 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2025

Showing 1 – 25

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