Reviews of Grand Hotel Terme & Spa 5 stars
Viale Stazione 21, 35036 Montegrotto Terme, Italy
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Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 March 2025 · Stayed in January 2025
Verified reviewEveryhting is great,i woud like the breakfast to be more varied
breakfast, no vegetables and fish
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewArea Spa luxury relax
Reviewed: 24 August 2024 · Stayed in June 2024
Verified reviewReviewed: 12 November 2023 · Stayed in October 2023
Verified reviewReviewed: 31 October 2023 · Stayed in October 2023
Verified reviewBreakfast was very fresh and tasty! A lot of nice foods, and it was exellent service.Great place to have holidays and refresh yourself.
Reviewed: 1 June 2023 · Stayed in May 2023
Verified reviewEverything was clean, comfortable, modern and beautiful. The location is quiet and very close to the train station. The staff were very friendly, competent and helpful. The food was AMAZING! The Fango (mud) therapy and the spa and massages were great. I totally recommend it and hope I can visit again myself.
The use of plastic (bottles, caps etc.) was extensive. As much as it is comfortable and hygienic, it is not environment-friendly. Maybe it can be somewhat reduced at least.
Reviewed: 30 April 2023 · Stayed in April 2023
Verified reviewRooms are well maintained and cleaned, except for the shower where we discovered a couple of unpleasant stains. Lunch is delicious if you decide to go for it for extra money. Overall, the stay was good, but it definitely was below my expectations from a 5-star hotel. It's not worth the money.
Several times during our short stay, we were given the false impression that something was free (complimentary) only then to find out that it was actually for extra payment. That is not something you would expect from a 5-star hotel. I don't mind paying for something extra, but I like it when it's clearly stated that this is actually extra and costs this amount of money. The building is quite old, and there is a distinctive smoke smell in many areas, especially the lobby. In our bathroom, there was a smoke smell on our second night there. Breakfast is ludicrously basic for a 5-star hotel The thermal water in the SPA is OK, but there is still a chlorine smell that ruins the experience a bit.
Reviewed: 26 April 2023 · Stayed in April 2023
Verified reviewReviewed: 6 October 2022 · Stayed in October 2022
Verified reviewWhat I liked was the hotel's space, the modernity of the organization as well as the quietness of the place. Also the breakfast was very good.
First of all, the hotel does not have air conditioning, especially the two rooms that were booked. The staff were helpful in changing the room, but unfortunately the hotel does not have air conditioning and the heating was turned on since it is a hotel for the elderly. The stairs do not have lights when going down from the first floor to the ground floor. Also, there is no water boiler and no clothes iron.