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Reviews of Chaberton Lodge & Spa 4 stars

Via Del Rio 15, 10050 Sauze dʼOulx, Italy

#46 of 103 hotels in Sauze dʼOulx

Guests' Choice

Review score

Based on 39 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 12 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very nice, in the end quite a bill

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Position A+

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Lovely and cozy stay at Chaberton Lodge. Wonderful staff. Would certainly recommend!
    • Leisure trip
    • Couple
    • Classic Double Twin Room
    • Stayed 3 nights

    One small suggestion would be to have more light in the bedrooms.

    We had a truly lovely stay at Chaberton Lodge. Firstly, we were met enthusiastically by the hotel's resident dog which was an absolute delight. The staff are wonderful, helpful and accommodating. There is a shuttle that is always available and an extra special thanks must go to the gentleman who drops and collects us. He is always available and helpful - thank you! Breakfast is superb, with gorgeous views of the mountains. The lobby is warm and cozy with a large welcoming fire and live music in the evenings. We thoroughly enjoyed our stay and would certainly recommend! Also super close to the town (walkable 5 - 10 mins).

    Stayed in March 2025

  • Reviewed: 23 February 2025

    8.0
    Very nice
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View
    • Stayed 6 nights
    • Submitted via mobile

    Small rooms

    The living room

    Stayed in February 2025

  • Reviewed: 14 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a bit off season

    We loved staying in chebreton lodge, the craw was nice, the hotel is well built and we had a room with a stunning view to the mountains, breakfast was great, spa wa fun and relaxing . all and all, fantastic experience

    Stayed in December 2024

  • Reviewed: 5 September 2024

    10
    Amazing customer service in a charming hotel.
    • Leisure trip
    • Couple
    • Classic Double Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    We left very early AM so the staff made a takeaway breakfast. It was fantastic.

    Stayed in September 2024

  • Reviewed: 6 August 2024

    10
    A delightful place to stay and enjoy in a great resort
    • Leisure trip
    • Couple
    • Superior Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The service matched the amazing views and food was excellent.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Lovely weekend mountain biking in a beautiful surroundings
    • Leisure trip
    • Couple
    • Classic Double Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were quite dark and small

    The staff were lovely, helpful and attentive. Same can’t be said for the owner. He wasn’t particularly friendly !

    Stayed in August 2024

  • Reviewed: 22 March 2024

    8.0
    overall great holiday
    • Leisure trip
    • Couple
    • Classic Double Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    room bit small and hot and no bath also spa charge excessive

    staff location bar and breakfast very friendly and efficient shuttle to and from ski lift. Lovely Dog

    Stayed in March 2024

  • Reviewed: 1 February 2024

    10
    We had a fantastic 3 night stay. The staff were so attentive and could not do enough for us. Spa is beautiful too. We wo
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    We loved the bar area with the fire. A beautiful setting

    Stayed in February 2024

  • Reviewed: 25 August 2023

    9.0
    Very recommendable
    • Leisure trip
    • Solo traveller
    • Classic Double Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It would be fantastic to have a swimming pool.....

    A great team of hosts. Excellent restaurant, Life dinner music.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    8.0
    Recommendable. Ideal for motorcycle/mountainbike/hiking trips in that area (would be even mich better with a swj
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    What is being offered as a "pool" turns out to be a Jacuzzi. I would have loved a swimming pool :-(

    Nice location in a quiet area. Good restaurant. Live music during dinner. Garage.

    Stayed in July 2023

  • Reviewed: 18 March 2023

    8.0
    will definitely go again
    • Leisure trip
    • People with friends
    • Classic Double Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    they charge you to use the spa 25 euros a day. most days if skiing i would only want to use it for an hour or so when i come off the slopes so isn’t worth it.

    the staff were excellent

    Stayed in March 2023

  • Reviewed: 20 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff were excellent. Breakfast wA exceptional. Spa facilities were very good and the transport to skiing flexible..

    Stayed in February 2023

  • Reviewed: 9 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    Location fab, breakfast great , Celeste out waiter was very friendly .This hotel was super ,amazing mountain views.Staff were so lovely ,in particular Olga in reception & Celeste in the restaurant .cannot recommend this hotel enough ,will definitely return with our family.We had an amazing holiday.

    Stayed in January 2023

  • Reviewed: 7 March 2025

    3.0
    Website over promises on the rooms they are very poor
    • Leisure trip
    • Group
    • Comfort Double or Twin Room with Mountain View
    • Stayed 4 nights

    Excellent breakfast Rooms very tired and poorly furnished Quite depressing no colour

    Stayed in March 2025

  • Reviewed: 28 March 2024

    4.0
    Hotel is definitely not value for money.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room with Terrace and Mountain View
    • Stayed 9 nights
    • Submitted via mobile

    The spa is extra cost and not included in the room rate. No menu for breakfast. Bathrooms seriously need refurbishments. Majority of staff were not very attentive. Service was extremely poor, with exception to the head waiter in the restaurant, along with Andrea also. Wi-Fi was intermittent, particularly on video work calls.

    The black Labrador and Andrea who was fabulous and transporting us between lifts etc Location was brilliant

    Stayed in March 2024

  • Reviewed: 26 February 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Classic Double Twin Room
    • Stayed 6 nights

    This is a hard review to write, and not one I would ever want to. But I feel it important to warn others. If I can avoid you having a similar experience, this is worthwhile. This was the worst experience I’ve ever had at a hotel. I’m a frequent traveller who is very happy in both fancy and humble hotels. This was a different experience. The room was tiny (smaller than photos), no privacy at all for guests. The spa cost extra, and smelt of urine. And - worst of all - I got bitten by bed bugs, causing a severe allergic reaction, then abused by the manager. Now, you might say bed bugs could be a one off. Perhaps. The issue was, when my partner and I raised this with staff, it wasn’t taken very seriously. There was barely an apology, except for the cleaning staff who was helpful and gave me some steroid cream to help. It was clear this happens a lot… When we asked for reasonable compensation - three days of our trip ruined by having to apply cream - the manager refused and got extremely abusive. He threatened us, and even tried to get us to sign a hastily written NDA (!) to not write a bad review. We refused, and did eventually reach an agreement with the hotel and Booking.com. But then, after we left, the manager backed out and repeated multiple lies about the trip. I could write more - and I suspect the hotel will reply to this review with another pack of lies. I’m just glad my rashes have now (finally) cleared up. But - all in all - this was an awful experience, one I wouldn’t wish on my worst enemy. The location is nice, but just go stay elsewhere where you have some privacy, it doesn’t smell of urine, and you won’t get bitten by bed bugs, or abused.

    Stayed in January 2024

  • Reviewed: 23 July 2023

    7.0
    Recommendable.
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Quite surprised that there is only a Jacuzzi instead of a swimming pool 😳, extremly slow wifi (2 Mbits).

    Good restaurant, quiet location, garage, good dinner live music!

    Stayed in July 2023

  • Reviewed: 12 March 2023

    7.0
    Disappointing stay at a potentially great hotel.
    • Leisure trip
    • Group
    • Superior Double Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    Such a shame that there are so many issues with the way this hotel is run. The breakfast organisation is absolutely woeful. There is a great spa and gym but it’s empty because you have to pay €25 per person per day to use it. (Classic case of not understanding that charging less would increase usage and bring more revenue). The maintenance of the rooms is not good enough for a 4* hotel, and it would be good if the Superior room included a chest of drawers for storage of clothes. In summary I think the owners of the hotel need to pay more attention to what’s going on.

    The three positives are the view of the Chaberton mountain, the evening entertainment and the comfort of the beds.

    Stayed in March 2023

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with Mountain View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 30 January 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 20 January 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 1 – 25

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