I like the cleanliness of the room. Water heater is working well in the bathroom. Breakfast is amazing! It would be good if the hotel provides bedroom slippers. Also, the flights of stairs in front of the hotel is the only major negative point cos one would need to carry your heavy luggages up those stairs.

Stayed in April 2025

There was renovation and this didn’t make our stay excellent

Clean and very close to the hearth of San Giovanni Rotondo

Stayed in January 2025

Parking

Nice hotel

Stayed in October 2024

No coffee machine in the room

Location

Stayed in August 2024

Could be a little cleaner in the room-air ducts

Great location. Easy parking. Friendly staff

Stayed in September 2024

They didm't give the towel for the pool, very small détails

I really like the Spa service. very professional

Stayed in August 2024

The shower was terrible. It was extremely small and the shower head didn’t allow much water to come out. Would strongly recommend an update on the showers.

Good location. Room was a very good size and clean

Stayed in July 2024

room was a bit tired and the bathroom could do with upgrading but other than that all okay.

all very good. Staff, facilities, breakfast, swimming pool and location.

Stayed in July 2024

For a 4* hotel it was an old-stylish place.

The Restaurant Sale & Peppe and the outside pool.

Stayed in July 2024

Breakfast is just okay. I hope there were more choices

Location to the padre pio shrine the main purpose of our trip

Stayed in July 2024

The parking was free so that was great, but the spots were tight! Also, I tried to leave early one morning for a hike, and it was difficult to get the garage door opened. Shower was a little small and seemed a bit shabby. Also, someone else mentioned this and I should have paid attention, but Saturday evening was LOUD with some music playing possibly near the bar? I would second the recommendation to bring ear plugs.

The spa was wonderful - I got a massage there and it was a relaxing experience. I wish I had known more about the sauna portion, I would have made more time and taken advantage of that. I tried to go for a hike near the water, and drove pretty far my first day, but on my second, I discovered a wonderful walk up the mountain - the hotel is located near a beautiful church and it seemed like there was a hiking trail behind it.

Stayed in July 2024

A quiet hotel in a quiet area. A hearty breakfast for an Italian breakfast. It's best to be early for breakfast, an hour before closing, if most of the items on offer are sold out.

Stayed in July 2024

Air conditioning did not work in room. not well cleaned found half empty bottle of coke under bed while killing a few ants. Got a room change with insistence and after that all good.

Location pool food.

Stayed in June 2024

Nothing basically it’s a lovely hotel

The standard was very high. But it was the staff especially Francesco who made our trip so special. Nothing was any bother and all were genuinely so pleasant. I would really hope to go back and stay in the future. A really top class hotel and so conveniently located to St Pio’s Shrine 🙏

Stayed in June 2024

Had loud nocturnal neighbors .

Ideally located for Padre Pio Church

Stayed in June 2024

Pillows too thin

Great pool. Easy walking distance to padre pio shrine

Stayed in May 2024

Pool area closed - preparing for summer season. We were not advised of this beforehand. Breakfast was poor. Limited hot food - Cold scrambled eggs and no sign of hot food being replenished. Juice was not fresh all out of cartons and when we checked in we were told that breakfast was from 7:30-10am. We were asked to leave the breakfast room at 10am - normally the later time is time last orders are taken - not the time to finish by. The property needs some investment to modernise the decor.

Location is very close to Padre Pio Basilica. Rooms were comfortable and functional for a short stay.

Stayed in April 2024

I did not know there was hidden charges when, using their facilities I was overcharged

It was in a good location, very clean and tidy

Stayed in March 2024

we can hear the noise from the hallway inside the room.

Location - walking distance to St. Pio Shrine. Employees were very accommodating- front desk, breakfast hall, spa, resto and housekeeping staff. Breakfast - different choices and have coffee bar. Spa - best experience ! Resto - delicious food.

Stayed in February 2024

n/a

Everything was more than fine. Room lack of chest of drawer

Stayed in February 2024

For a four-star hotel, a few things need to be taken care of. The sheets in the bedroom needed better care, they had holes in them. The television was rather small for the room; and its reception (on a rainy night) was so problematic as to be nearly unviewable at times. The breakfast was not too bad for a four-star hotel, but the coffee was absolutely awful. The machine was clearly serving instant coffee / Nescafe. Surely they can do better than that. The hotel charges 19 Euros for a late checkout, which is curious.

The restaurant "Sale e Pepe" was exceptionally good. Polite, competent, well-informed personnel; very good, creative dishes reflecting the local cuisines but with interesting variations. Excellent local bread. We had very interesting local craft beer.

Stayed in November 2023

Food for dinner was only average. Would recommend eating out of the hotel.

Nice hotel with modern spa, lovely staff, free parking, breakfast options very good, hotel clean and room was a decent size

Stayed in October 2023

the pool was dirty and they wanted us to bring towels from home... imagine for those who travel to take towels from the pool... the employee who stated this requirement for towels said it rightly... that was what was needed for the hotel to provide towels to go to the hotel pool...that was what was needed!!! At the reception they are very restrict with time to check in and check out, take attention.

the hotel is fantastic for praying, very close to the Sanctuary; The hotel's spa is small but friendly; the families' breakfast was good and varied; the group breakfast was scary (little on offer and very basic). the restaurant is fair and good in the food, if you aim to stay in the hotel! It has a garage to stop car and bus, very good

Stayed in September 2023

The shower room it’s very small.

The location is perfect.

Stayed in September 2023