Spa was amazing, perfectly situated within Selva. Bar was also fantastic. Rooms were really nice with a great view. Staff and family were all extremely friendly and helpful.

Stayed in August 2025

Bathroom has large window into the room, with a curtain that didn't really cover all

1. The room was excellent, pretty, large, great view, clean and cozy. Nice large balcony 2. Staff on reception were lovely and helpful 3. Free hotel parking, free ticket for the bus for the full stay 4. Nice clean spa area with warmed pool and Sauna 5. Amazing dinner, changing every evening, with delicious food, so glad we took the HB. Breakfast was also great, but dinners were really special 6. Excellent location

Stayed in August 2025

Nothing I can think of.

Excellent breakfast, very friendly, attentive and helpful staff. Pool and spa facilities were also very good. Parking space in garage was provided free of charge.

Stayed in July 2025

Everything was perfect!

Very good location (close to three cable car stations), and a wonderful view from the hotel over the Sella mountains. The breakfast and dinner were excellent: very diverse and of high quality. Congratulations to the chef and the entire staff for preparing delightful surprises every day! The apartment was very comfortable, and a special remark goes to the amazing people working there. The hotel staff was always present, attentive, and genuinely committed to making our stay perfect. Highly recommended!

Stayed in July 2025

Excellent service and great food (half board)

Stayed in June 2025

Loved everything

Amazing service and lovely food. Room always super clean .

Stayed in March 2025

Nothing

Location, service, food and decor.

Stayed in March 2025

Aa Nothing

As Everything

Stayed in January 2025

Nothing :)

Everything was amazing! Definitely will come back.

Stayed in September 2024

Excellent breakfast, Wonderful dinner Very Helpful staff

Stayed in September 2024

Daily weather and hotel programs could be more useful if posted to the rooms, maybe early in the morning. Breakfast time, could be better started at 7.00 (instead of 7.30) at least in Summer, so we can start with holiday activities earlier.

Location is ideal: close to bus stops and shopping areas. Communication from the time of booking is excellent, information given at the point of check-in are very helpful, not only about hotel facilities but also about the town. A dedicated parking spot in the closed garage is excellent. Not only brochures, but bus tickets for the length of our stay are beyond expectation. In fact most of the days we made use of the complimentary bus tickets, rather than drove our rented car. Services of restaurant staff during dinners and breakfasts are extraordinary. . Every morning on our breakfast table we have the weather information and the list of hotel programs of the day (and tomorrow). This is a five star service in a four star hotel We stayed in 3 different hotels in the Dolomiti. Genziana is the best.

Stayed in August 2024

Nothing at all!

Everything is good, starting from check in. Easy and dedicated parking lot in garage. Rooms were good. We had chosen both breakfast and dinner included. It was a good choice, especially after a long day hiking. Both breakfast and dinner are simply delicious, and my family enjoyed thoroughly. Patrick, Gladis, Timo, and even the lady staff manning the pool, all were professional and provide consistent good service. Staff is the best from all aspect.

Stayed in July 2024

Perfection. Exceeded our expectation. We would live to return.

Stayed in July 2024

a bit of a tinny room and an old-fashioned bathroom

The food and location is fantastic

Stayed in February 2024

Nothing

Great location, lovely staff and very helpful. Excellent food, we ate at the hotel restaurant both days for breakfast and dinner

Stayed in September 2023

The bed was old and very uncomfortable. Needs to be replaced. The pillows were also very uncomfortable. They brought us extra though.

The staff were amazing, especially Tino and Petra. The breakfast was outstanding. The spa facilities were relaxing and clean. Everything was very clean and thoughtful.

Stayed in August 2023

Nothing.

Exceptional facility and included breakfast; clean and comfortable. Great staff.

Stayed in July 2023

I like everything about this hotel- starting with location just next to the gondola station and the most popular aprés ski bar;-) Ski-out/ski-in, ski room with boots dryers, Wonderful wellness area with swimmingpool and different saunas - this is exactly What you need after skiing:-) Family rooms are very comfortable and spacious. All the staff is very nice, quick and extremly helpfull. Ladies who are owners create most amazing, very elegant not very friendly almost family atmosphere❤️❤️❤️ And last but definitely not least: The restaurant and extraordinary, exceptional meals! The food deserves Michelin’s stars. Every dinner was like a state of art - amazing taste and presence❤️❤️❤️ Thank you for wonderful winter holiday:-) PS. The orange chutney we got from you was angelic😋

Stayed in February 2023

The bed mattress was too hard for our taste. No hot tub (the pool is pretty warm, but not hot)

The hotel is very centered, close to two lifts (the t bar which takes to the Campinoi, and a chairlift) so you can easily do the Ronda on both sides - as well as have easy access to most ski areas The staff were very kind and helpful Breakfast and dinner were great

Stayed in February 2023

Room size was small

Dinner and breakfast were exceptional. Staff most pleasant. Location right near heart of town.

Stayed in December 2022

Absolutely nothing to complain about :)

Everything was great. Dinner at night was exceptional, really amazing. Staff was so professional

Stayed in December 2022

The rooms and bathroom facilities need a bit update. Room has unnecessary old closets which do not meet the skiing dress drying needs and design needs refreshment.

Personell, Location, Swimming Pool

Stayed in December 2022

Great location - lots of walks from the hotel plus free bus travel card. Lovely staff - nothing was too much trouble, great food, nice pool and sauna.

Stayed in September 2022

Internet access in our room was terrible to non-existent. The cleaning staff repeatedly entered our rooms without waiting for an answer, just walking in. Additionally, the glass door around the shower did not have adequate sealing, causing water to spray and leak all over the bathroom.

The star of the hotel is definitely the staff—they were always friendly, helpful, and ready to assist with any needs. They provided good recommendations for restaurants and things to do.

Stayed in July 2024