Small bathroom, difficult to have a shower, no bidet

Comfortable bed

Stayed in June 2025

Small but clean

Close to the railway station and to the city center

Stayed in May 2025

It's too much online registration and verigication and all doors online

Location and Cleanliness

Stayed in May 2025

The room had a broken window pane and the entrance door to the apartment looked as though it had been forced open.

Excellent location

Stayed in April 2025

Rooms are a little outdated but that’s Genoa generally so not a problem at all.

Excellent location for Brignole Station (which I needed) and also for airport bus. Nice square just round the corner and generally a good location for all main sites. Really nice to have coffee making facility in reception.

Stayed in April 2025

A few more facilities such as a toaster and crockery would have made the stay more comfortable.

Beds were comfortable and amenities were adequate.

Stayed in November 2024

The electronic door opening system was not working well and was giving us a lot of problems.

Stayed in September 2024

Small room, with no way of opening window for ventilation without letting insects in. Though there's a lift in the building, it doesn't go to the ground floor! You have to negotiate 16 steps to get to the lift.

The staff were helpful on-line. I never saw anyone in person. The location is good, a short walk from Genova Brignole station, with many good restaurants very near-by, and not far from the city centre

Stayed in October 2024

The mercato orientale is right next to the building. Thats a big market and they start preparing for opening around 5-6 o'clock in the morning. If your room window is facing the market, you can't sleep with your windows open because of the noise of deliveries and carts, cleaning compressors and all the other machinery and gear a market uses. No problem with earplugs, but keep it in mind.

Very clean, very nice manager. Great location, the city center is close, many tasty cafes and restorants are just around the corner and on piazza colombo. Train station nearby. Everything for a quick little breakfast can be found in the lobby if someone is in a hurry. If not, the cafes and bakeries outside are great. Nice and easy to reach by car, there are parking spaces outside and around the piazza, but be careful as some are delivery spaces and you have to move in the morning. A great spot for a city trip, as the old town of Genova is a 10 min walk away

Stayed in August 2024

The building door and the front door of Genova's gold rooms are not marked. It's confusing because the guests are not aware that the building door leads to Genova's gold rooms. When I was standing in front of the front door, I mistakenly thought it was the entrance to the room.

Clean and tidy room every day, new towels every day, and excellent internet.

Stayed in September 2024

getting in can be a bit tricky if you do not pay much attention to the messages from the owner (which many of us don't do)

The location is excellent; clean and tidy

Stayed in August 2024

After the initial personable welcome - there was no staff contact. All access via mobile phone. There are security cameras, but without staff onsite you are beholden to fellow guests to conduct themselves appropriately. Roaring air vents from the Mercato Orientale behind worked 24hrs a day proved to be a an ongoing distraction. Closing the window only stopped any ventilation.

A good location for Genoa - slightly out of the busy areas downtown with a community (Brignole) on the doorstep. Everything needed was nearby. Also close to Genova Brignole station - a 10 minute walk. The room was a conversion with a pod bathroom.

Stayed in June 2024

The towels, bed sheets didn’t seem clean, they were not visibly dirty though

It’s located in a nice neighbourhood where you can find coffee shops anda supermarket, not far from the train station and metro station

Stayed in June 2024

There was a lift from the first floor which meant we had to carry bags from the ground to there.

Our room was nicely decorated and plenty of room to move. Marta was very helpful in waiting for us and then giving instructions along the way when we got a bit lost.

Stayed in May 2024

Sometimes, the external elevator door just won´t open. I blame it on the tourists who misuse it. I always close that door - I adore such elevators, their aesthetics and vibe. Apart from that, nothing.

Wonderful location just 5, maybe 10 walking minutes away from the Brignole station, just around the corner is the XX Settembre street - you can not possibly get any more central than that. The girl at the reception (unfortunately I was stressed out and didn't catch her name) waited beyond her working hours to pass me the room key because my train had been late. Everyone speaks surprisingly good English, I was prepared for anything, but not that! Invigorating coffee available in the common area was most certainly also a plus.

Stayed in April 2024

It was a bit noisy during the evening because of the street and staff working.

It was enough overall for one night stay.

Stayed in March 2024

Super humid and super hot - the air just wasn't circulating, and there was no AC aside from a fan that would just dry your eyes. This leads to plenty of mosquitoes making their way into your room, I honestly didn't get one full night of sleep because I was burning in there. Also, the automatic door system that you need to open with your phone is really poor. Imagine you're visiting all day long and your phone dies - you're locked outside.

Great location, coffee and water always available.

Stayed in August 2025

The access was complicated since no one was there to help in the check-in service. But I found out later that the access is digital.

Clean and spacy room

Stayed in July 2025

No, I did not appreciate my stay in Genova Golden Rooms. When traveling, I want a place to stay that has a reception; I am not interested in a puzzle trip. In Genoa, I understood from my e-mail instructions that I could enter my booked accommodation called “Genova Golden Rooms” at 12 Via Colombo after 15:00 hours. Seemed easy to me, it was close to the Genova Brignole railway station where I had gotten off the train. I walked, carrying my backpack, to the address but found nothing there about Golden Rooms. People in a nearby doorway told me that Golden Rooms was not located at this address at all; I had to walk to another address in the same street. I walked there, again carrying my backpack. Yes, those people had been right: on the third floor of the indicated address was a door mentioning Golden Rooms. Ringing the bell and knocking on the door did not help; nobody opened the door. I called the contact person without success. I walked downstairs where there was a male concierge sitting behind a counter. This man was kind enough to make a phone call for me. I got, on his phone, a woman on the line who spoke English. She said that she had tried to reach me but apparently had not succeeded. I told her that I did not use Wifi on-the-road. OK she said; she would open the outside door of the apartment on the third floor remotely. Room 4 was to be mine. Inside, I would find instructions for entering my room. I would also find a Wifi code there and I had to use that to check-in digitally. Then, I had to get into my room. On all 7 room doors inside the apartment, there were devices with numbers just under the doorknob. I had to enter the code that I had received via WhatsApp. After trying several times, I succeeded. Using WhatsApp, I could open the apartment door and subsequently enter the room using the device with numbers. During daytime, the big green door downstairs of the building was open. After 19:15 hours this door was closed and I could not open it by myself becaus

Stayed in May 2025

It was a lovely stay there...really clean and warm inside

Stayed in January 2025

Very small and Pokey room. renovated cheaply. Nowhere to put anything. Advertised desk was a glass table about 15 inches square. Small continental breakfast but no knife to spread jam and no plates to eat from.

Excellent Location. Five minutes from railway and surrounded by good restaurants and coffee shops. “Double “ bed was two cheap beds pushed together!

Stayed in January 2025

The check in process it took a lot and 70€ for this it's incredible expensive. Now I'm in Milan in the city center for 95€, so 25€ more per night but in a nice big house and also, in Milan!

Nice location and clean

Stayed in December 2024

Booking did not give the room number, I had to find it by listening what door opened after pressing the button on the app.

Coffee and tea available, easy access to the property, comfortable bed.

Stayed in December 2024

There was no water at all , only coffee which I didn’t drink

Clean place , love the pillows , close to station

Stayed in September 2024