8.7

Reviews of Hotel Gea Di Vulcano 3 stars

Via Nazionale 243, Central Station, 00184 Rome, Italy

  • Soolmaz

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Location and croissants in breakfast

    The shower was too small and the shower head was very high mounted on the wall! Cappuccino was serving cold with breakfast. Pillows uncomfortable and mattress hard and uncomfortable.

  • Kristine

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff,very good location metro station is 2min walk, easy to reach spanish stairs or trevi by walk in 15min,good breakfast,very clean-we got our room cleaned with new towels every day ! Silence at night is quaranteed! perceft place with good location and safe feeling…

  • Carla

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    We stayed in the family room which was perfect size with 2 separate bedrooms

    I would of preferred more breakfast options

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  • Jadene

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Ramon

    Reviewed: 12 August 2025 · Stayed in June 2025

    Verified review

    Wonderful location, room size and super nice hosts

    A bit too old furniture

  • Vladyslav

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Alexandra is a great host. She manage to check in me much earlier, while I was waiting she prepared for me breakfast. Hotel was very secured, 5 doors to get in, so nobody by accident can’t get in:)

    Nothing

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  • Selimi

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Soon

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    The hotel is very quiet and clean, with friendly staff. They had our room ready well before the standard check-in time, which we really appreciated. The room was spotless, the breakfast was excellent, and the location is perfect — close to the train station and major attractions.

    None

  • 7.0 Good
    Mark

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    It's location to many sites and the metro to get around.

    After checking in, I came to the front desk asking about what time I need to bring my laundry down so that I can get it done by the next day. The gentleman behind the counter was emphatic that we don't do laundry or have a laundry service. I then proceeded to show him the information on my phone from booking.com stating that laundry was available at a charge. He said well then I have to call booking.com and tell them to change that because we don't have that service. I then stated well I don't come to Rome to do laundry after he tells me that the laundromat is down the street and around the corner. Then on top of it he says okay they'll come and pick it up and get it done and bring it back and they charged me 18 Euros for three pair of underwear to be laundered. So I hope that you'll change what you have in your details of this facility. I always look for a place that I can do laundry or have it done and an elevator which they had an elevator that was fine.

    Property response:

    Thank you for your feedback, and we are sorry for any confusion or inconvenience you have experienced. As the receptionist explained, the laundry service is not provided directly within the hotel, as we do not have an in-house laundry facility. Instead, we work with an external service provider, and we offered to contact them on your behalf for your convenience. We understand that you may have found the information unclear on the website. Please know that we always strive to be as transparent as possible. Regarding the pricing, as explained by our laundry employee before taking in your items, the charges are based on weight (per kilogram), which is standard for this type of service. It's important to mention that while we assist in facilitating this service, the hotel does not take any commission on the final cost. We offer this as a convenience to our guests to make their stay more comfortable. We regret that this situation led to any dissatisfaction, and we appreciate your understanding. If you have any further questions or concerns, please do not hesitate to reach out.

    Thank you for your feedback, and we are sorry for any confusion or inconvenience you have experienced. As the receptionist explained, the laundry service is not provided directly within the hotel, as we do not have an in-house laundry facil… Show more

    Hotel Gea Di Vulcano
    6 August 2025
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  • Nune

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
  • Yuan

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Stuff is nice and helpful.

  • Roger

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    I didn't get her name, but the female running the hotel was awesome, so personable, provided recommendations for restaurants, allowed us to check-in early and also check-out late. The room was exactly as described. The location was awesome, very central, easily walk to all locations in Rome and lots of restaurants around the area. The breakfast was also fantastic, a variety of croissants, the coffee was high quality and provided options like latte's, cappuccino or espresso, toast with cold cuts and cheese, a couple varieties of cakes, hardboiled eggs and even yogurt. It was great!!!

    The only one thing, which wasn't a big deal, is the shower head needed to be cleaned or replaced, it didn't have very good water flow, many of the holes were plugged up. However, the hand-held wand had great water flow and pressure.

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  • İsmail

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Bishar

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Good City Hotel with Great Location

    I found it very strange in most of the hotels I have stayed in Rome and Napoli which is “ complimentary small bottle of water, tea and coffee bags” only on the 1st night of your stay.

  • Michaela

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Andrey

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review
  • Heidi

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Location as it’s central and walking distance to some of the tourist spot areas and close to Termini station and a lot of restaurants within the neighbourhood. Pastries served for breakfast are a top notch especially the pistachio croissants. I can’t wait to be back and sample them again. Staff are also accommodating to the guest needs.

    The noice from the AC pipe

  • Andile

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    Perfect location, very clean and very friendly host

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  • Sai

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Room was comfortable for 3 adults. Shower area was a bit cramped. So was the breakfast area. Not many options for vegetarians but quite enough. Location was great. They can even pack a decent breakfast if you have an early train to catch like we did.

    More variety for breakfast would have been preferred especially for vegetarians.

  • Octavio

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Renate

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    The staff were friendly and the location was great.

    The air-conditioning in the room was very noisy. We asked to be changed to another room and they wouldn't do that until the manager came in which was 3 days later. I had to sleep with ear plugs for 3 night's. The breakfast had very limited savoury option's but had lots of pastries the breakfast room was very small and cramped.When it rained the wifi went out for 2 days and to use our phone data we had to stand at the opened window in the bathroom.

    Property response:

    Hello, thank you for your feedback. We'd like to clarify that during your stay, our air conditioning units underwent exceptional maintenance and are currently operating at full efficiency. Unfortunately, your visit coincided with an unprecedented red-alert heatwave in Rome, far exceeding seasonal norms. This extreme weather temporarily impacted overall performance, and we responded as quickly as possible to address the situation. We sincerely apologize if we were unable to relocate you to another room immediately. Due to full occupancy at the time, alternative accommodations were not available. We also appreciate your suggestion regarding the breakfast area. While our hotel does not have a full kitchen, we strive to offer a carefully selected assortment of both sweet and savory options. Unlike many properties, our breakfast is included in the room rate, and we believe the quality and variety we provide represent excellent value for our guests. We’re truly sorry that your stay coincided with the extreme weather event that affected the entire area. The sudden and intense storm caused disruptions throughout the neighborhood, including our street. Fortunately, the situation was resolved within 24 hours, and we appreciate your understanding during this unexpected circumstance. Thank you again for your comments, which help us to improve and ensure a positive experience for all who stay with us. Kind regards, Alessandra

    Hello, thank you for your feedback. We'd like to clarify that during your stay, our air conditioning units underwent exceptional maintenance and are currently operating at full efficiency. Unfortunately, your visit coincided with an unp… Show more

    Hotel Gea Di Vulcano
    23 July 2025
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  • Anonymous

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Johanna

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Everything was awesome! They went out of their way to make us feel comfortable and ready after and before our flight. I coudn’t ask for more☺️if we visit Rome in the future we will happily choose this place again:))

    -

  • Biro

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review

    Overall, it was a nice experience ,the building of the hotel was beautiful The modern room I got after they changed the first one was very nice The bottle of wine and the snack they left were very thoughtful The personnel at the hotel were helpful and kind.

    The breakfast felt very basic and poor in comparison to other hotels of the same category and price ,and need improvement. Some functionality of the room needs improvement ( even the renovated one) Soundproof at the windows needs improvement and renovation.

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  • Achraf

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Location

    Room is small

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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