Reviews of Gatto Bianco Picone 19

Location deludente

Nothing

Bad communication, No emphaty. Not what I was booked. No service. No one was there. I had several problems as I had an important meeting on a day of my arrival. There was some delays. I arrived around 3pm I was without a phone battery, was sitting in front of the door in a forgotten neighborhood, trying trough someone else to connect them to open the main door . As I have given my booking reference, they didn't want to open the main door for me.I was on the street trying to reach others to contact them. So again there's was no empathy. For 2 hours. They require me to download the app and do it on line. The room didn't have windows, it was double balcony closed like an prison with big installation for gas ,or hitting very suspicious just in front the windows. So I couldn't breathe. Only tiny thing for shower. No any product included. When I asked to order for me something to eat like simple pizza just to take my medicine. Because I stayed in bed for the rest of the evening stressed. They told me to install the app. They can't help me. I was a not familiar with apps. Am very disappointed. I could write a letter according my experience. Really not professionale in hospitality!!! This is not hospitality at all .

it was ok!

all good

so clean. You have a balcony where you can hang laundry. Small details like the coffee machine and hair cap were nice. privacy was ensured.

Transportation was a real problem for me until I learned the roads. I didn't see if there was an explanation for this, but information should be given about which buses go and how you can get there from the center. I had to learn these things myself and had to take a taxi twice. By the way, it is not too far from the center, but it is not too walking distance either. We couldn't find a taxi on the first day. I had to walk that road with my suitcase in my hand and my 9-year-old daughter next to me. It is not difficult to reach, but we had problems because we did not know it. Other than that everything was very good. We thank you.p

Its clean

The check in is a little bit complicated

In the room have a coffee machine, also you have bottled water and waffles.

Firstly you don’t have parking, it’s a street parking if you have luck. After you have to download some app to register your id card for check-in. Then you have to wait for the codes and info how to get inside (20-30min). The balcony cannot be opened.

Nice pizza place across the road

This property manager is extremely difficult. They gave us a self check in code for security box which is inside a secure building, so we couldn’t access the building. I organised to arrive at 10pm, no one answered the door, we waited on the street until another guest arrived who helped us. Earlier in the day I explained that I didn’t have a local sim to call on arrival. also over priced.

There was no window

Nice sized room Ben comfortable

Nice room, cleaning every day and pritty quite place.

Far away from city centre . It was very difficult to get in in the first day, but tha staff did is best to help.

Great stay! Had everything we needed for our stay. Plus, water, coffee, and snacks were provided and replenished every day. Great value!

The only negative was that it was a little confusing to get in, and the number provided wasn't understanding our problem. Luckily, a tenant was helpful and showed us the correct door (go in the door where padlocks are located. All the rooms are behind that door).